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Grand Sakura Hotel

3.0 star property
Hotel in Medan with area shuttle service and a fitness center

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Photo gallery for Grand Sakura Hotel

Interior
Lounge
Minibar, in-room safe, desk, rollaway beds
Lounge
Free toiletries, hair dryer, slippers, towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jl Prof H.M Yamin SH No. 41, Medan, North Sumatra, 20234
  • Grand City Hall
    ‪7 min walk‬
  • Medan Mall
    ‪14 min walk‬
  • Sun Plaza
    ‪19 min walk‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪28 min drive‬

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Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive

Executive | Minibar, in-room safe, desk, rollaway beds

Executive

  • City view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Medan

Within a short walk of Grand City Hall, Grand Sakura Hotel is within a mile (2 km) of Medan Mall. This 3-star hotel welcomes guests with 120 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Grand City Hall - 7 min walk - 0.4 miles
  • Medan Mall - 14 min walk - 0.8 miles
  • Sun Plaza - 19 min walk - 1.0 mile
  • Great Mosque of Medan - 2 min drive - 1.7 miles
  • Maimun Palace - 3 min drive - 1.9 miles

Getting around

  • Medan Station - 7 min walk
  • Medan (KNO-Kuala Namu Intl.) - 44 min drive

Restaurants

  • ‪Sate Nasional - ‬3 min walk
  • ‪Datin Ong Hot Pot Restaurant - ‬6 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Paradise Dynasty - ‬5 min walk
  • ‪Steak 21 - ‬5 min walk

About this property

Grand Sakura Hotel

Hotel in Medan with area shuttle service and a fitness center
Grand Sakura Hotel offers a gym, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 165000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a business center, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer free toiletries and slippers. Other amenities include refrigerators, minibars, and safes.
Recreational amenities at the hotel include a sauna and a fitness center.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Heritage Cafe
  • Silk Road Lobby Lounge

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 5 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 165000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 300000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 165000 per vehicle (one-way)
  • Rollaway bed fee: IDR 165000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Grand Sakura
Grand Sakura Hotel
Grand Sakura Hotel Medan
Grand Sakura Medan
Hotel Grand Sakura
Sakura Grand
Grand Sakura Hotel Hotel
Grand Sakura Hotel Medan
Grand Sakura Hotel Hotel Medan

Frequently asked questions

Are free cancellation options available at Grand Sakura Hotel?

Grand Sakura Hotel offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see close to Grand Sakura Hotel?

This hotel is located in Medan, a short 9-minute walk from Grand City Hall and also 16 minutes on foot from Medan Mall. You'll also find Sun Plaza and Maimun Palace within a short drive.

Will I be able to park at Grand Sakura Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Grand Sakura Hotel?

Spa services at the hotel include massages.

Does Grand Sakura Hotel include a casino on the premises?

No, Grand Sakura Hotel doesn't have a casino.

Will I find an indoor pool at Grand Sakura Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Grand Sakura Hotel?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and slippers.

Does Grand Sakura Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Grand Sakura Hotel feature a restaurant that includes a breakfast menu?

No, Grand Sakura Hotel doesn't have a restaurant that serves breakfast.

Will Grand Sakura Hotel allow pets to stay free of charge?

No, pets aren't allowed at Grand Sakura Hotel.

Does Grand Sakura Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Sakura Hotel?

The closest major airport to Grand Sakura Hotel is Medan (KNO-Kuala Namu Intl.), which is 24.5 mi away (44 minutes by car).

Are there rooms with balconies at Grand Sakura Hotel?

No, there aren't any guestrooms with balconies at Grand Sakura Hotel.

Grand Sakura Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 107 reviews
Rating 8 - Good. 46 out of 107 reviews
Rating 6 - Okay. 27 out of 107 reviews
Rating 4 - Poor. 13 out of 107 reviews
Rating 2 - Terrible. 6 out of 107 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Stayed 5 nights in Nov 2024

6/10 Okay

Muhammad

Limited breakfast without milk
Stayed 1 night in Dec 2024

2/10 Terrible

Ajit

Disliked: Staff & service, amenities, property conditions & facilities
dirty washroom, dirty towel, no coffee or tea in room. order for food the staff charge me double in price, i have proof in a printed bill.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much due to its location is very convenience to my clients premises in order for me to menage my businesses and conveniences to travel around in Medan city . and the diapoinment
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room 312, was filled with ants and cockroaches. Toilet had problem, water was retaining and d floor was stagnant with water. Tv did not work. Changed room then to 311, a little better, but tv did not work. Saw rats running in restaurant at lobby.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

4/10 Poor

Spoal

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi connection really bad need to fix
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
overall are good
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service are good. Shopping complexs area are nearby.
Stayed 3 nights in Apr 2019

6/10 Okay

Muhammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
At town easy go any place with public transport.
Stayed 2 nights in Mar 2019

8/10 Good

Ghazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The food breakfast display was kari kambing but no ka Ong inside
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Air Conditioning could have been a bit colder. but overall everything else was fine.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Value for money and good location. Great F & B outlets on 24hr basis. However, toilet fittings needs attention. The toilet flush lever and shower lever were faulty. Shower head also not not in full working order.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very comfortable beds helpful staff and good value.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ac not working properly not Clean on time I will never recommend to anyone
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Smoking room with sandy bedsheet

Got to hotel late after 10pm. Had asked on booking for non smoking room but only a smoking room was available. Bed feels sandy and there was only one set of toiletries for the two of us. Hotel also did not have a multi adapter to lend us though the hotel shop sells one at a relatively reasonable price. Room window opens to the corridor facing another room. Guess I was expecting more. :(
Stayed 1 night in Sep 2018

8/10 Good

Inchul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Jennifer Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not Great

Located right in center of medan city.The staff were very friendly and I got a room upgraded for free. Need improvement on Breakfast buffet, it finishes off every early and they don't refill it quickly. Have to wait long and keep asking the staff. Slow WiFi connection

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