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Cambridge Hotel Medan

4.5 star property
Luxury hotel with 2 restaurants connected to a shopping center in Medan

Choose dates to view prices

Photo gallery for Cambridge Hotel Medan

Outdoor pool
Front of property - evening/night
Buffet
2 restaurants, breakfast, lunch served; local and international cuisine
Suite | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
Jl. S. Parman No.217, Petisah Tengah, Medan Petisah, Medan, Sumatra, 20152
  • Sun Plaza
    ‪7 min walk‬
  • Grand City Hall
    ‪17 min walk‬
  • University of North Sumatera
    ‪5 min drive‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪31 min drive‬

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Room options

View all photos for Executive Queen Non Smoking

Executive Queen Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Executive Queen Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Bed Smoking

Deluxe Twin Bed Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Bed Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Bed Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Queen Bed Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Queen Bed Non Smoking

City view

Superior Deluxe Queen Bed Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Smoking

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite Smoking

  • 508 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, laptop workspace

Suite

  • 859 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Queen Bed Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Queen Bed Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Non Smoking

Executive Twin Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Executive Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite Non Smoking

Presidential Suite Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Queen Bed Smoking

Superior Deluxe Queen Bed Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Superior Deluxe Queen Bed Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Bed Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Bed Non Smoking

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Medan

Cambridge Hotel Medan places you within a 10-minute stroll of Sun Plaza and Sri Mariamman Temple. This 242-room, 4.5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Centrally located in Medan, the hotel is connected to a shopping center, and a short walk from Rahmat International Wildlife Museum & Gallery and Vihara Gunung Timur.

What's nearby

  • Sun Plaza - 7 min walk - 0.4 miles
  • Grand City Hall - 17 min walk - 0.9 miles
  • Medan Mall - 3 min drive - 2.2 miles
  • Maimun Palace - 3 min drive - 1.7 miles
  • University of North Sumatera - 5 min drive - 1.9 miles

Getting around

  • Medan Station - 7 min drive
  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • ‪The Edge Restaurant - ‬1 min walk
  • ‪Hakata Ikkousha - ‬4 min walk
  • ‪Zulaikha Bika Ambon - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Nelayan Suki - ‬2 min walk

About this property

Cambridge Hotel Medan

Luxury hotel with 2 restaurants connected to a shopping center in Medan
At Cambridge Hotel Medan, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a business center.
Guests can expect free WiFi and 43-inch LED TVs with digital channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Electric kettles, laptop-compatible safes, and phones are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include body scrubs and body treatments.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free train station pick-up and drop-off shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • The Cafe
  • The View Music Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • Business center

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Swiss-Belhotel Medan
Grand Swiss-Belhotel Medan Hotel
Medan Grand Swiss-Belhotel
Grand Swiss-Belhotel Medan Hotel Medan
Grand Swiss-Belhotel Hotel
Grand Swiss-Belhotel
Cambridge Medan
Grand Swiss Belhotel Medan
Cambridge Hotel Medan Hotel
Cambridge Hotel Medan Medan
Cambridge Hotel Medan Hotel Medan

Frequently asked questions

What's there to see within easy reach of Cambridge Hotel Medan?

This hotel in Medan is within a 10-minute walk of Sun Plaza, Sri Mariamman Temple, and Rahmat International Wildlife Museum & Gallery. You'll also find Vihara Gunung Timur and Vihara Borobudur less than a mile away.

Is there parking available at Cambridge Hotel Medan?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa at Cambridge Hotel Medan?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, and massages.

Does Cambridge Hotel Medan have a casino?

No, Cambridge Hotel Medan doesn't have a casino.

Is there an indoor pool at Cambridge Hotel Medan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Cambridge Hotel Medan good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does Cambridge Hotel Medan have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cambridge Hotel Medan have a restaurant that serves breakfast?

Yes, Cambridge Hotel Medan has 2 restaurants, and serves breakfast for a surcharge.

Will Cambridge Hotel Medan allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cambridge Hotel Medan.

Does Cambridge Hotel Medan have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Cambridge Hotel Medan?

The closest major airport to Cambridge Hotel Medan is Medan (KNO-Kuala Namu Intl.), which is 25.9 mi away (50 minutes by car).

Are there rooms with balconies at Cambridge Hotel Medan?

No, you won't find guestrooms with balconies at Cambridge Hotel Medan.

Cambridge Hotel Medan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 73 out of 191 reviews
Rating 8 - Good. 75 out of 191 reviews
Rating 6 - Okay. 30 out of 191 reviews
Rating 4 - Poor. 9 out of 191 reviews
Rating 2 - Terrible. 4 out of 191 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a great place to stay here. There is a shopping center downstairs, restaurant, grocery. Staff is always welcoming. The breakfast buffet is very good which includes traditional foods.
Stayed 4 nights in Sep 2024

6/10 Okay

Sylvie

Disliked: Room comfort
Decent breakfast buffet. Room had very little toilet paper. AC loud but efficient
Stayed 2 nights in Nov 2024

10/10 Excellent

Fourgelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk through to shopping mall
Stayed 4 nights in Sep 2024

10/10 Excellent

Mcnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view restaurent
Stayed 1 night in Jul 2024

8/10 Good

Husam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall next door
Stayed 2 nights in Feb 2024

4/10 Poor

Effendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Please change the carpet rooms, it’s looks horrible, old, stains and furniture as well. The furniture looks like build in 1990
Stayed 1 night in Dec 2023

10/10 Excellent

Maksa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people/worker are excellent…. They knew the need of their clients/visitors .
Stayed 1 night in Sep 2023

10/10 Excellent

Tan

Stayed 2 nights in May 2023

8/10 Good

ABDUL HALIM

Stayed 2 nights in Oct 2022

4/10 Poor

Erwin

Liked: Staff & service, amenities
Need new towels. AC filter tick dusty and smelly. Lift too busy crowded and slow.
Stayed 5 nights in Jul 2022

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smiling hospitality

Great staff in all departments. Check in fastand efficient. Room service and cleaning great. Staff at Rooftop bar very friendly and professional..particular mention for Indri who made me feel very wecome.
Stayed 2 nights in Mar 2020

2/10 Terrible

Siti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot
Stayed 4 nights in Dec 2019

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Not Good Experience is bad
Stayed 1 night in Dec 2019

8/10 Good

Khor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hood

The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.
Stayed 2 nights in Nov 2019

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities

Not a Superior room.

Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was not professional in dealing thr guests. There were two frond desk staff and two of two guests including me. One staff entertaining the other guest, and I was standing in front of one of the staff, he was busy working on his pc, I hv to wait him finish his work, while waiting more guests coming behind me. Then when he looks up front, he just talked to the guest behind me and entertain him instead of me and ignored me. I felt unwelcome and dispointed.
Stayed 3 nights in Nov 2019

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and strategic place to stay

Strategic place, near mall and have kids playing park up level, breakfast also have many choice so we can choose what to eat. My kids love that hot tofu water with no sugar (fresh)
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
I liked the staff friendliness and attitude. I did not like the Sauna an
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Location is good as close to mall and relatively central
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

BAHA

Liked: Cleanliness, staff & service
Location is excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in May 2019

8/10 Good

Anthonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just average good hotel

Stayed 5 nights in Apr 2019

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