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Grand Swiss-Belhotel Medan

4.5 out of 5.0

Recent guest reviews

It's on 27th floor of a big shopping centre. I went there with friends for a drink in the afternoon but it was closed till 4pm, so we returned the next day in the evening. It was not busy we could sit outside without ordering a meal. It's nice but not cheap. 4 non alcoholic drinks 300 000. Still nice to visit.

It was a pleasure time and great experience been staying a night in grand swiss belhotel medan. I will visit the hotel frequently for every month and hope the hotel is getting better and better advance. Tq

front desk is ok. bellboy is ok. room looks is family non smoking floor but still could sniff faint smell of cigarette smoke. carpet looks dirty due to liquid spills.bathroom also needs cleaning attention as dirt spots can be observed. cover sheet looks yellowish. internet speed is very good anyway. breakfast/sahoor is average, need to train the waiters to be more attentive.

Stay here on business trip. Smooth check in, they allowed me to check in early at around 12 noon. My room was nice and spacious. The breakfast was so so. Overall, i love the location, since this hotel was side by side with shopping mall, so you will never had problem with lunch or dinner or coffee. And many food stall surrounding this hotel. A must try one !

Stayed at this hotel for the third time, the room is as always clean and neat. The service is good and standarized. Wifi service was sufficient. The overall experience was pleasant for a business trip. One highlight is the buffet breakfast at this hotel is above average.

Since booking until checked out, I'm satisfied. Perfect location, with various cafes and dining places. Supermarket as well. I will stay at this hotel for my future business trip to Medan Keep the good work...

This hotel is located in Jalan S parman . Which is have many access to go to another place such as , karaoke, mall, street food, and etc . The facilities is also the same with other hotel . There is spa , sauna, gym, steam room, etc . If you really curious where the zulaikha bika ambon is, you can just go walk down on the street because it takes just a minutes to there. Have fun in Medan !!

Stayed here during business visit to Medan. It is located in the heart of the city, near shoppping centre. It has gym, sauna, and pool with transparent glass on the side. Room is big and comfortable. The staffs are very friendly to you. The hotel provide airport transfer with Rp75,000/person. But I would choose the Airlink train anyway, it is faster. Hotel to Airlink train station is around 10minutes car-drive

Time for renovating the kids pools because the ceramic is crack and hurt the kids foot and legs . Bathroom need to be clean , bath tub is nasty so yellow . And the pipe is making sound when we turn on the tap . Food and staff is nice . But safety for kids always come first . So really need to fix the kids pool .

If Compared with the other Swiss-bell hotel, the room rate is still okay. They have friendly staff such as the security, the housekeeping staff. Only one thing spoiled my day. When i called the spa to room at night about 2 AM, i thought it was a pure treatment provided. Can you imagine when the therapist just do the treatment for 90 minutes but even less than 10 minutes they offered you another treatment? Just guess what kind of another treatment they mean. I know this is 5 star hotel. But i think you don't have to do everything to satisfy the guest. I am pretty sure if your room is clean, food is good, service is okay, guest will happy with it all. NOT OTHER SERVICE...!!!

Jalan S. Parman 217 Medan North Sumatra

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Grand Swiss-Belhotel Medan places you next to Vihara Gunung Timur and within a 15-minute walk of Shri Mariaman. This 242-room, 4.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. Located centrally in Medan, it's also near Sun Plaza and Vihara Borobudur.


Enjoy dining at Swiss Cafe, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is available for a fee.


All of Grand Swiss-Belhotel Medan's 242 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.

Property features

At Grand Swiss-Belhotel Medan, guests enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 30 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a fitness center, and a spa tub.

Room options

Superior deluxe

Queen 1 | Twin 2 | Sleeps 3

Junior Suite

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 711 reviews