Hermes Palace Hotel Medan

3.5 star property
Hotel in Medan with free valet parking and a fitness center

Choose dates to view prices

Photo gallery for Hermes Palace Hotel Medan

Breakfast, lunch, dinner served; Indonesian cuisine
Reception
Terrace/patio
Front of property
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Jl. Pemuda No. 22, Medan, North Sumatra, 20151
  • Place, Maimun Palace
    ‪10 min walk‬
  • Place, Medan Mall
    ‪12 min walk‬
  • Place, Sun Plaza
    ‪14 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪29 min drive‬

Room options

Superior Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Medan

Hermes Palace Hotel Medan is a short stroll from Tjong A Fie's Mansion and Vihara Borobudur. This 106-room, 3.5-star hotel has a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Maimun Palace - 10 min walk - 0.6 miles
  • Medan Mall - 12 min walk - 0.7 miles
  • Great Mosque of Medan - 14 min walk - 0.8 miles
  • Sun Plaza - 14 min walk - 0.8 miles
  • Grand City Hall - 14 min walk - 0.8 miles

Getting around

  • Medan Station - 16 min walk
  • Medan (KNO-Kuala Namu Intl.) - 46 min drive

Restaurants

  • ‪RM. Tabona - ‬1 min walk
  • ‪Restoran Miramar - ‬2 min walk
  • ‪Kumango Rice & Noodles Restaurant - ‬1 min walk
  • ‪Nasi Goreng Pemuda - ‬2 min walk
  • ‪Li Kung Chinese Restaurant - ‬1 min walk

About this property

Hermes Palace Hotel Medan

Hotel in Medan with free valet parking and a fitness center
At Hermes Palace Hotel Medan, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for IDR 150000 per person. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hermes Coffee
  • Sirocco

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,982 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 250000 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 300000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 150000 per person
  • Rollaway bed fee: IDR 250000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 1:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hermes Palace
Hermes Palace Hotel
Hermes Palace Hotel Medan
Hermes Palace Medan
Hotel Hermes Palace
Palace Hermes
Hermes Palace Hotel Medan Managed Bencoolen
Hermes Palace Hotel Managed Bencoolen
Hermes Palace Medan Managed Bencoolen
Hermes Palace Managed Bencoolen
Hermes Palace Medan Medan
Hermes Palace Hotel Medan Hotel
Hermes Palace Hotel Medan Medan
Hermes Palace Hotel Medan Hotel Medan

Frequently asked questions

What can I see close to Hermes Palace Hotel Medan?

This hotel is located in Medan, a short 12-minute walk from Maimun Palace and also 15 minutes on foot from Medan Mall. You'll also find Grand City Hall and Great Mosque of Medan less than a mile away.

How much does it cost to stay at Hermes Palace Hotel Medan?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Hermes Palace Hotel Medan on Oct 19, 2025 start from $30.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hermes Palace Hotel Medan?

Yes, valet parking, self parking and long-term parking are free at the hotel.

Does Hermes Palace Hotel Medan feature a casino on the premises?

No, Hermes Palace Hotel Medan doesn't have a casino.

Will I find an indoor pool at Hermes Palace Hotel Medan?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hermes Palace Hotel Medan?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Are there hot tubs at Hermes Palace Hotel Medan?

No, this hotel doesn't have a spa tub.

Does Hermes Palace Hotel Medan have a restaurant with a breakfast menu?

Yes, Hermes Palace Hotel Medan serves breakfast for a surcharge at Sirocco.

Will Hermes Palace Hotel Medan allow pets to stay free of charge?

No, pets aren't allowed at Hermes Palace Hotel Medan.

Does Hermes Palace Hotel Medan have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hermes Palace Hotel Medan?

The closest major airport to Hermes Palace Hotel Medan is Medan (KNO-Kuala Namu Intl.), which is 23.3 mi away (46 minutes by car).

Can I book a room with a balcony at Hermes Palace Hotel Medan?

No, there aren't any guestrooms with balconies at Hermes Palace Hotel Medan.