Crew Express Hotel

Hotel in Medan with free breakfast and airport shuttle service

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Business Room | 1 bedroom, blackout drapes, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Free airport shuttle
Breakfast included
Room service
Housekeeping
24/7 front desk
Parking included

Explore the area

Jl. Arteri Kuala Namu No. 19, Deli Serda, Medan, North Sumatra, 20371

Medan Mall
‪19 min drive‬
Maimun Palace
‪20 min drive‬
Sun Plaza
‪21 min drive‬
Medan (KNO-Kuala Namu Intl.)
‪12 min drive‬

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Room options

Business Room

178 sq ft
Sleeps 2
1 Double Bed OR 2 Twin Beds

Economy Room

133 sq ft
Sleeps 2
1 Double Bed OR 2 Twin Beds

About the neighborhood

Medan

Crew Express Hotel is located 10.8 mi (17.3 km) from Museum of North Sumatra and 10.9 mi (17.6 km) from Medan Mall. This 3-star hotel has 65 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

Medan Mall - 19 min drive - 11.4 miles
Great Mosque of Medan - 19 min drive - 11.1 miles
Grand City Hall - 20 min drive - 12.3 miles
Maimun Palace - 20 min drive - 11.4 miles
Sun Plaza - 21 min drive - 13.0 miles

Getting around

Bandar Khalipah Station - 14 min drive
Medan (KNO-Kuala Namu Intl.) - 15 min drive

Restaurants

‪Ayam penyet cindelaras - ‬3 min drive
‪PappaRich - ‬5 min drive
‪D'raja Coffee Hub KNO - ‬5 min drive
‪Kopi Sadis - ‬10 min drive
‪KFC - ‬5 min drive

About this property

Crew Express Hotel

Hotel in Medan with free breakfast and airport shuttle service

At Crew Express Hotel, guests have access to a rooftop terrace, free WiFi in public areas, and an arcade/game room. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a terrace, local meal delivery service, and a water dispenser.

32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Electric kettles, phones, and free tea bags/instant coffee are other standard amenities. Housekeeping is available on request.

Languages

English, Indonesian

Similar properties

Pool
Kids pool
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free offsite parking
24-hour free roundtrip airport shuttle on request
Free secured, uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to 10:00 AM
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Laurence Cafe

Things to do

Arcade/game room
TV in common areas

Family friendly

Arcade/game room
Snack bar/deli

Conveniences

24-hour front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Turndown service

Outdoors

In a provincial park
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator (35 inch wide door)
Handrails in stairways (30 inches high)
Lever door handles
Visual doorbell notification
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (24 inches high)
Wheelchair-accessible restaurant

1 building
5 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Built in 2016
Smoke-free property
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

32-inch flat-screen TV with digital channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Meal delivery service
Tea bags/instant coffee

Access via exterior corridors
Air conditioning
LED lighting
Phone
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

Crew Hotel KNO Medan

Crew Hotel KNO

Crew KNO Medan

Crew KNO

KNO Hotel Medan

KNO Hotel

KNO Medan

The Crew Hotel KNO

The KNO Hotel

CREW EXPRESS HOTEL Hotel

CREW EXPRESS HOTEL Medan

CREW EXPRESS HOTEL Hotel Medan

Frequently asked questions

Are free cancellation options available at Crew Express Hotel?

Crew Express Hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

Is parking available on site at Crew Express Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Crew Express Hotel feature a casino at the property?

No, Crew Express Hotel doesn't have a casino.

Is there an indoor pool at Crew Express Hotel?

No, there is no indoor pool at this hotel.

Is Crew Express Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include a meal delivery service, a rainfall showerhead, and a turndown service.

Does Crew Express Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crew Express Hotel have a restaurant that serves breakfast?

Yes, Crew Express Hotel serves free buffet breakfast at Laurence Cafe each morning.

Does Crew Express Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Crew Express Hotel.

Are there connecting rooms at Crew Express Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crew Express Hotel?

The closest major airport to Crew Express Hotel is Medan (KNO-Kuala Namu Intl.), which is 7.7 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Crew Express Hotel?

No, there aren't any guestrooms with balconies at Crew Express Hotel.

Crew Express Hotel Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

KURT, santa clara

Business traveler

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was hard to communicate about the airport pick up but they came quick and drove fast to and from airport

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Jul 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Simple but clean and quiet. Quick taxi trip to airport and attractions. Highpoint: The staff. So friendly and helpful and fun to talk to. Would go back in a heartbeat!

Stayed 5 nights in Jul 2024

8/10 Good

Naomi

Dec 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When I went to my room there was someone 's luggage there. The staff were very accommodating and gave me a different room right away. The airport shuttle came at 3:00 am, they have shuttles only at specific times. Not much to do in the immediate area but a good place to stay as a transit hotel.

Stayed 2 nights in Dec 2023

8/10 Good

Paul

Traveled with family

Oct 9, 2023

Liked: Staff & service

Price was very reasonable but the hotel is a little tired. It was clean but could do with updating.

Stayed 1 night in Oct 2023

8/10 Good

Dillon

Apr 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to airport

Restaurant here is not in service as advertised. There is a stand outside selling nasi goreng and mae goreng (walk out and go right) very delicious and the family was so nice and appreciated the sales. The shuttle is very inconvenient times and we had a four hour gap and there seemed to be no wiggle room so we paid for a grab instead. Water fill stations were good otherwise very bare accomodations. They say there is a rooftop terrace on here and there is nothing of the sort, I think they mean ground floor terrace which had lots of tables

Stayed 1 night in Mar 2023

10/10 Excellent

Prakash

Jun 21, 2019

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Jun 2019

10/10 Excellent

Raymond

Jun 6, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 outta 5

It was a great place except for the fact I paid extra for breakfast but had to pay for very expensive coffee.

Stayed 1 night in Jun 2018

2/10 Terrible

Emma

May 11, 2018

Disliked: Staff & service

Worrying

We tried to order room service which took 2 hours to get to us. The more worrying thing was at 4.30am a man somehow unlocked the door and came into our room, on asking reception they did not care or seem to see what the problem was... 2 females in a room and this happened with no care. I wouldn't recommend booking here at all

8/10 Good

Verified traveler

Dec 10, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to airport for overnight stopover

A good overnight stay close to the airport. Nothing else to do in the neighbourhood. Very nice breakfast. Disappointed that there was no free shuttle from airport which I thought there was going to be when I booked the hotel. I sent an email to the hotel on the day we were to arrive and was told that the shuttle was only available for going from the hotel to the airport. So we had to take a taxi.

Stayed 1 night in Dec 2017