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Olas Altas Inn Hotel & Spa

3.5 out of 5.0

Recent guest reviews

The room had no cable so no tv was available 2 dy stay they claim cable issue but bar and king suites had tv use. Also balcony had glass bottle scattered very dangerous for my 7 yr old to go out barefoot to balcony. Lastly ac was not prop. Working and motion sensor in bath was pain in butt if showering it shut off making dance all time... Noy happy 2 night stay. Pool was funn good food restaurant...no ice buckets though.

Is regular because you pay to much!!! Now is old and needs remodeling all over...

Arrived late from Puerto Vallarta by bus, and was greeted by Veronika, who claimed to be new. She constantly had a smile on her face, helpful and charming the whole 4 days we were there. Minor construction work next door, but covered by the wonderful noises of the waves crashing on the beach across the street. Lots of good restaurants nearby with variety as well as at the hotel. Enjoyed walking the Malecon, similar to taking a stroll in Europe after dinner. Well worth the money we paid and would eagerly go back again.

I've stayed at this hotel over the past two years many times. The staff is very professional and happy to help The hotel is right on the malecon and offers a fantastic view and is close to many restaurants.

The hotel is quiet, surprising for the location. The food was good. It is a bit older. The "new" renovation must have been around 7 or 8 yrs. ago. I reserved a "new" room and it showed wear and tear. I was angry that the hot tub cost an extra $30 or more. I searched for a hotel with hot tub in particular due to arthritis pain and didn't appreciate the trickery since I live on a fixed income. The pool is lovely and my son liked the slide once I talked him into using it.

Nothing like the pictures you see on this site.It is old, dirty, terribly anticuated, has no real swimming pool.Had no air condioner, most over-weight Americans would barely fit in its only elevator.To go to the beach you have to cross the very busy Malecon, with all its traffic and noice. You can not see the beach, which is a public beach frequented only by the very poor locals.Worst of all it is more epensive than some hotels in the Zona Dorada. It was the end of May, hot, and empty.This so called Hotel needs to be removed from the [...]list.

This hotel has a great location just across from the beach. At night I could leave the window open and hear the surf. In the daytime it was very nice to sit on the balcony and watch all the action on the Malecon. The breakfast was very good and reasonable too. I was very happy to have been assigned a room with a balcony facing the beach. I would have been VERY dissappointed if I were placed in a room on the other side of the hotel--no beach view, no balcony. The staff was very friendly and helpful in aiding me to sign on to the computers available to the guests.

I enjoyed my 7-day stay.The staff was very accomodating.They were extremely helpful with the 3 on-line computers(around the clock) available to guests at no additional charge, directions to sites and room accomodations.The restaurant served delicious huevos rancheros.The ladies running the boutique were exceptionally friendly and helpful, as well.I strongly recommend Olas Altas for its location, amenities and very amable staff.

We stayed at Olas Altas for our first visit to both Mazatlan and Mexico. We liked the location as the ocean/beach was directly across the road and all west-facing rooms have excellent views. Great access to the beach and long ocean-side promenade. Equal distance to both Mazatlan's historical & downtown districts as well as the Golden Zone means that those who enjoy one to 1-1/2 mile stroll will like this location. Others can use multitude of transportation options. Also near zoo, aquarium & library. Staff was friendly, extremely helpful and efficient. Absolutely no complaints about cleanliness or service. This is not a mega-resort, but it is a perfect location for those who are interested in the culture and true atmosphere of the area. All shop owners we met in the area were also helpful and an asset to their community. We ate at the hotel restaurant many times during our stay and found all food choices were good. Breakfast buffet was good, with many items offered. Restaurant was clean and service was excellent most of the time. Many offerings on the menu for those interested in healthy choices.

We checked in for one night after a week north of Mazatlan. The room was clean, staff friendly and courteous. We had never been to Mazatlan before, so didn't know what to expect. Our negative surprise was the busy road in front of the hotel that you needed to cross to get to the beach. It wasn't a problem to cross, just that it made for traffic noise by the pool. There are a string of hotels along this road, so they ALL would have this problem. The bus runs on this road, so in that way the road is a convenience, and it is relatively close to shopping areas. For a longer stay, we'd prefer a suite, but for just a few nights, this is very economical. My taller husband appreciated the spacious shower.

Ave Del Mar No 719 Mazatlan SIN

Olas Altas Inn Hotel & Spa places you within a short walk of Mazatlan Aquarium and within a mile (2 km) of La Gran Plaza Mall. This 3.5-star hotel has 80 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's also near Hector Guillermo Pena Tamayo Park and Sea Shell City Museum.


Dining

For your convenience, a cooked-to-order breakfast is available for a fee. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


All 80 air-conditioned rooms feature ceiling fans, phones, and ironing boards. 29-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries.

Rooms


At Olas Altas Inn Hotel & Spa, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free valet parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include conference space, a business center, and express check-in.

Property features

Room options

Executive Suite, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Olas Altas Inn Hotel & Spa

Everyone (4) Couples (3) Business (1) Family (1) Other (1)
2

not as planned beach stay

Everyone

The room had no cable so no tv was available 2 dy stay they claim cable issue but bar and king suites had tv use. Also balcony had glass bottle scattered very dangerous for my 7 yr old to go out barefoot to balcony. Lastly ac was not prop. Working and motion sensor in bath was pain in butt if showering it shut off making dance all time... Noy happy 2 night stay. Pool was funn good food restaurant...no ice buckets though.

By , from orange county california on May 17, 2017

2
Everyone

Is regular because you pay to much!!! Now is old and needs remodeling all over...

By on Apr 27, 2017

5

great hotel across from the beach

Everyone

Arrived late from Puerto Vallarta by bus, and was greeted by Veronika, who claimed to be new. She constantly had a smile on her face, helpful and charming the whole 4 days we were there. Minor construction work next door, but covered by the wonderful noises of the waves crashing on the beach across the street. Lots of good restaurants nearby with variety as well as at the hotel. Enjoyed walking the Malecon, similar to taking a stroll in Europe after dinner. Well worth the money we paid and would eagerly go back again.

By , from PUERTO VALLARTA, MEXICO on Feb 23, 2017

5

malecon.

Everyone

I've stayed at this hotel over the past two years many times. The staff is very professional and happy to help The hotel is right on the malecon and offers a fantastic view and is close to many restaurants.

By on Aug 25, 2016

3

nothing wrong really, just ok

Families

The hotel is quiet, surprising for the location. The food was good. It is a bit older. The "new" renovation must have been around 7 or 8 yrs. ago. I reserved a "new" room and it showed wear and tear. I was angry that the hot tub cost an extra $30 or more. I searched for a hotel with hot tub in particular due to arthritis pain and didn't appreciate the trickery since I live on a fixed income. The pool is lovely and my son liked the slide once I talked him into using it.

By on Aug 6, 2011

1

stay away from this hotel

Couples

Nothing like the pictures you see on this site.It is old, dirty, terribly anticuated, has no real swimming pool.Had no air condioner, most over-weight Americans would barely fit in its only elevator.To go to the beach you have to cross the very busy Malecon, with all its traffic and noice. You can not see the beach, which is a public beach frequented only by the very poor locals.Worst of all it is more epensive than some hotels in the Zona Dorada. It was the end of May, hot, and empty.This so called Hotel needs to be removed from the [...]list.

By on Jun 12, 2011

5

great location on the beach

Couples

This hotel has a great location just across from the beach. At night I could leave the window open and hear the surf. In the daytime it was very nice to sit on the balcony and watch all the action on the Malecon. The breakfast was very good and reasonable too. I was very happy to have been assigned a room with a balcony facing the beach. I would have been VERY dissappointed if I were placed in a room on the other side of the hotel--no beach view, no balcony. The staff was very friendly and helpful in aiding me to sign on to the computers available to the guests.

By on Nov 27, 2008

5

very friendly, helpful

Singles

I enjoyed my 7-day stay.The staff was very accomodating.They were extremely helpful with the 3 on-line computers(around the clock) available to guests at no additional charge, directions to sites and room accomodations.The restaurant served delicious huevos rancheros.The ladies running the boutique were exceptionally friendly and helpful, as well.I strongly recommend Olas Altas for its location, amenities and very amable staff.

By on Jun 25, 2008

5

mazatlan in april

BusinessTravelers

We stayed at Olas Altas for our first visit to both Mazatlan and Mexico. We liked the location as the ocean/beach was directly across the road and all west-facing rooms have excellent views. Great access to the beach and long ocean-side promenade. Equal distance to both Mazatlan's historical & downtown districts as well as the Golden Zone means that those who enjoy one to 1-1/2 mile stroll will like this location. Others can use multitude of transportation options. Also near zoo, aquarium & library. Staff was friendly, extremely helpful and efficient. Absolutely no complaints about cleanliness or service. This is not a mega-resort, but it is a perfect location for those who are interested in the culture and true atmosphere of the area. All shop owners we met in the area were also helpful and an asset to their community. We ate at the hotel restaurant many times during our stay and found all food choices were good. Breakfast buffet was good, with many items offered. Restaurant was clean and service was excellent most of the time. Many offerings on the menu for those interested in healthy choices.

By on Apr 20, 2008

5

reasonable and clean

Couples

We checked in for one night after a week north of Mazatlan. The room was clean, staff friendly and courteous. We had never been to Mazatlan before, so didn't know what to expect. Our negative surprise was the busy road in front of the hotel that you needed to cross to get to the beach. It wasn't a problem to cross, just that it made for traffic noise by the pool. There are a string of hotels along this road, so they ALL would have this problem. The bus runs on this road, so in that way the road is a convenience, and it is relatively close to shopping areas. For a longer stay, we'd prefer a suite, but for just a few nights, this is very economical. My taller husband appreciated the spacious shower.

By on Feb 16, 2008