Loved the location of the hotel especially as it was relative close to both Oistins and St Lawrence Gap.The room was clean and comfortable and I had a balcony with a beautiful view of the pool area. My only complaint was the service in the restaurant. I only used it for breakfast and found the food good and service friendly. My problem was that the service was slow and totally disorganised. One day it was an hour from the time I sat at my table until I was served my breakfast. Other days it was half an hour or similar. Staff were wandering around with plates of food not knowing which table had ordered it. It appears that this was because orders were taken by room number not table location. Every day I was asked for my room number several times. The other issue was very poor internet making it impossible most of the time to download pages. Overall I liked the hotel and if the above could be addressed would recommend it and stay there again.
Its ok if you're on a budget..dining staff was amazing...so was reception..
In a world of competition Sunbay Hotel may be getting idly by because of their lower price rates but in terms of quality they lack that. The pool and grounds was probably the highlight of my stay. The hotel needs some TLC and a wider variety in their menu seeing that there aren't many places in that area to get food.
The air conditioner barely worked , shower malfunctions and more
The room is basic and clean. The pool is nice, easy beach access across the street. However, The staff at front desk are untrained and some are very rude. There is no front desk staff late at night, only some security men that are sleeping and one was very rude to me. It was cropover season so the lobby was continuously dirty, there should be staff there at night cleaning up. The breakfast is terrible and greasy and very expensive. This is my second time staying here over cropover and it was disappointing. This time more disappointing than last year. It is not worth the money, because it is about 130 usd a night. I won't stay here again and won't recommend it to anyone.
I've been to motels better than this "hotel." There is no concierge service - they have no helpful recommendations for things to do or places to go. All the other hotels in the area have nice lobbies and restaurants - Sunbay's lobby has some old chairs. The rooms are small and offer very little - you have to bring your own shampoo. The free wifi barely reached our room. And the cleaning crew did whatever they could to avoid cleaning our room. We had to remind them numerous times to clean - even when we had the clean room sign around our door knob. They would just blame it on "misunderstandings." To top it off, the receptionist said she would reserve a cab for us to catch our red-eye flight but of course she didn't come through so we had to scramble to find one at the last minute, almost missing our flight. Good service is not having to think twice about promises being kept - this place made me question everything the staff said they'd take care of. This was probably the worst hotel I've ever been to. Do yourself a favor and go somewhere else.
This resort had everything we needed. The kids loved the food and beach area was perfect for them to wade in. Great price and would come again.
This was my escape vacation...went away to get rest and relaxation. This hotel was perfect for that. Not too much excitement but not completely dead. The food was ok but the options were not authentic Bajan food, which was disappointing. If you are traveling alone, however, it may be better to stay at a hotel along the main road or plan to take a taxi if you are coming in late. The walk from the main road where the zeddar drops you off is a bit desolate. I booked last minute and the price was right so it was well worth the value. So, overall..pretty alright. The workers need to put a smile on their face and be more service orientated though. Such a turn off..
I was overall a good stay...kids enjoyed the pool...hotel very clean... Staff friendly
the staff wasn't nice at all the hotel look nothing like the pictures it was out dated room wasn't clean and the breakfast was suppose to come with package we got there and they said they no longer offer free breakfast and that the web page is out dated over all we ended up spending more money then if we had went to a 5 star hotel moral of the story go with the 5 star hotel better service and u get your money worth
The hotel was nice.it's about a 20-30 car ride from town. The tvs should be up dated by otherwise it was a great getaway
Hi, The hotel was okay, the staff was friendly. It was located off of a main road. I'll prefer to stay among a strip of hotels. There are no stores near the hotel, you have to travel to get to one. I like to be in a vibrant area, I'll stay again only if other hotels were sold out.
Best trip ever and very friendly staff at hotel..Crop Over was amazing
The room was very comfortable but the hotel was a little far from the airport.
Not a very good location but good basic hotel. Staff were friendly and helpful. Good signal on wi fi....but horrible tv reception.
Phone didn't work the whole time, which for me who actually needed to make quite a few local calls was not okay. Not my 1st visit to Barbados, the employees weren't the friendly Bajans I am used to. I did read reviews before staying and I got exactly what I was expecting.
Peeves: No shampoo. Pay-per-use internet. It seems they are a little short on money or sense. Nickel and dime-ing doesn't make money in the hotel business. Charge an extra $2 a night and provide shampoo and a free internet terminal. They just made a new bar and it didn't have any overhang on the countertop. Try sitting at one of these. It's a joke. They had a pool table laying on the floor, so you couldn't use it, and the new roof over the dining area was leaking at the seams. They don't know what they are doing.
My husband and I stayed here for about 3 weeks and we had a great time. Its not a luxury hotel but the staff are great and its convenient and affordable. The continental breakfast is standard, I feel as though it could be better. The pools are excellent and the room is always kept extremely clean. Its relatively close to St.Lawrence Gap where a lot of party spots, bars, etc are. I do wish there was a kitchenette in the room because spending 3 weeks there and buying food every night became rather expensive. If the breakfast given in the morning was a bit more hearty... we could have saved some money. At the end of my stay we knew all of the staff and I would definitely recommend staying here... maybe not for 3 weeks but for a shorter vacation.
Sunbay Hotel places you within a mile (2 km) of popular attractions like Dover Beach and Turtle Beach. This 104-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 7:30 AM to 10:30 AM.
The 104 accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. 19-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Refrigerators, free local calls, and safes are other standard amenities.
Guests staying at Sunbay Hotel enjoy access to 2 outdoor pools, a children's pool, and an outdoor tennis court. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, a business center, and a computer station.
Loved the location of the hotel especially as it was relative close to both Oistins and St Lawrence Gap.The room was clean and comfortable and I had a balcony with a beautiful view of the pool area. My only complaint was the service in the restaurant. I only used it for breakfast and found the food good and service friendly. My problem was that the service was slow and totally disorganised. One day it was an hour from the time I sat at my table until I was served my breakfast. Other days it was half an hour or similar. Staff were wandering around with plates of food not knowing which table had ordered it. It appears that this was because orders were taken by room number not table location. Every day I was asked for my room number several times. The other issue was very poor internet making it impossible most of the time to download pages. Overall I liked the hotel and if the above could be addressed would recommend it and stay there again.
Its ok if you're on a budget..dining staff was amazing...so was reception..
In a world of competition Sunbay Hotel may be getting idly by because of their lower price rates but in terms of quality they lack that. The pool and grounds was probably the highlight of my stay. The hotel needs some TLC and a wider variety in their menu seeing that there aren't many places in that area to get food.
The air conditioner barely worked , shower malfunctions and more
The room is basic and clean. The pool is nice, easy beach access across the street. However, The staff at front desk are untrained and some are very rude. There is no front desk staff late at night, only some security men that are sleeping and one was very rude to me. It was cropover season so the lobby was continuously dirty, there should be staff there at night cleaning up. The breakfast is terrible and greasy and very expensive. This is my second time staying here over cropover and it was disappointing. This time more disappointing than last year. It is not worth the money, because it is about 130 usd a night. I won't stay here again and won't recommend it to anyone.
I've been to motels better than this "hotel." There is no concierge service - they have no helpful recommendations for things to do or places to go. All the other hotels in the area have nice lobbies and restaurants - Sunbay's lobby has some old chairs. The rooms are small and offer very little - you have to bring your own shampoo. The free wifi barely reached our room. And the cleaning crew did whatever they could to avoid cleaning our room. We had to remind them numerous times to clean - even when we had the clean room sign around our door knob. They would just blame it on "misunderstandings." To top it off, the receptionist said she would reserve a cab for us to catch our red-eye flight but of course she didn't come through so we had to scramble to find one at the last minute, almost missing our flight. Good service is not having to think twice about promises being kept - this place made me question everything the staff said they'd take care of. This was probably the worst hotel I've ever been to. Do yourself a favor and go somewhere else.
This resort had everything we needed. The kids loved the food and beach area was perfect for them to wade in. Great price and would come again.
This was my escape vacation...went away to get rest and relaxation. This hotel was perfect for that. Not too much excitement but not completely dead. The food was ok but the options were not authentic Bajan food, which was disappointing. If you are traveling alone, however, it may be better to stay at a hotel along the main road or plan to take a taxi if you are coming in late. The walk from the main road where the zeddar drops you off is a bit desolate. I booked last minute and the price was right so it was well worth the value. So, overall..pretty alright. The workers need to put a smile on their face and be more service orientated though. Such a turn off..
