Hilton Mauritius Resort & Spa5.0 out of 5.0
Recent guest reviews
With a perfect location and beautiful grounds, we loved our stay here. The staff, facilities and food were excellent. Even when 'full' the overall ambience was calm and peaceful, with plenty of space to enjoy all the facilities in comfort. Service in the beach restaurant was sometimes very slow, but otherwise the service was great.
Our first visit at Mauritius and Hilton was great choise for whole family. Diving desk, free water sports, nice trips for whole family including snorkling and glass bottom boat. Half or full board recommended, no other restaurants easily reachable with 5-year-old kid. Nice spa and gym and possibility to play tennis. Not so good house reef, I did not snorkel in there. Pool is nice. Adult pool available. Check in took almost 20min and music was loud to our room every night and music went on quite a long time after they promised to tuen it off. With a small kid it would have been great to go to bed at the same time as a child. Hotel and stuff is good, I would go there again. Beach was good.
quite expensive , but the property is good with a long beach.. not too options for vegetarions . we enjoyed the dolphin sightings organised by the resort as part of the water sports activaties unlimited water sports . Hospitilaty is ok
We had a wonderful time in this hotel. The rooms were clean, nice, the food amazing. The staff was very helpful. Special thanks to our cleaning woman, Maliny, who was always happy to keep our room clean and decorated with flowers. Was a pleasure to stay there.
Great hotel, excellent service, superb views, great food. Great hotel for business or leisure. Friendly staff with well cared for facilities. Wi-fi was great therefore working from the hotel was a pleasure.
Enjoyed stay a lot, wanted to extend my stay but due to other commitments i could not. They are providing all types of services as one of the chain hotel should provide. Free water activities, 2 pools and jacuzzi was awsome
Booked in for a business meeting for a few days , followed by family joining for a few . Very good board meeting facilities/ well organised for a resort( many are not geared at all) Then staff have been friendly , facilities good , over all a nice place
The positives are that Hotel employees are very kind, polite and greets you wherever they encounter, with smiles all the time. Beach is nice and very convenient to swim, take a walk and sunbathing. Foods are okay. The negatives are that "breakfast included" doesn't mean you can drink hot drinks such as tea or coffee free of charge. They extra charges coffee and tea for breakfast, which is very odd. Prices for restaurant are over exaggerated according to quality and taste, and when comparing to nice restaurants out of hotels, it's too expensive. That makes difficult to eat and drink in Hotel all the time and makes you feel that you are fool when paying. We have discovered a lot of nice and delicious restaurants in Flic en Flac area which is very close to Hotel (10 minutes by taxi) and they have very good dishes, wines, seafoods, coffees. Moreover they almost cost (including taxi), less than half price of hotel. Room was lower than average, they have never cleaned or wiped balcony during our stay in 7 nights. The sink in bathroom was blocked, it turned into a lake at the first hand wash. Let the reception know and after that, it was still the same and didn't bother to call again and we managed somehow. There was a little metal box which labeled "hygienic bag" fall down from the wall with a huge noise middle of the night while we are sleeping. We told the reception and had someone to re stick it to wall and after a day, it hit the floor by it self again. There were two bathrobes when we checked in, after a few days, one of them gone missing after house keeping.. and never came back. We were told that 2 bottles of water are complimentary for the first day, after that they start charging. Three days later, reception changed the first statement and said that bottled small waters are free of charge because of our membership type. But bottles were not left the room regularly. One days day left, another days they did not and we couldn't figure out the system during our stay, I assumed that it's up to house keepers initiative. There is a nespresso coffee machines in room, which is very nice. It's not free but anyway ok. We want to use it and try to prepare an espresso to drink in our balcony in one day, however it did not work. Next day, they replaced it with another one. It should have been checked earlier than a guest start staying in a room. Sun beds in the beach were always (even in a new days early morning) dirty and full of sand, which makes us thought that nobody cares nor cleans. Another interesting thing about this hotel is, trousers are required for dinner, so you are not allowed to wear short pants even in hot evenings due to dress code in dinner. Rooms which are located near the public beach have a noise problem. In this public beach, local peoples comes and camp there in their holidays and playing too loud music until late night, so some of the rooms including us were suffering from too loud noise and missed the silence and fall asleep in peace at night. We chose the Hilton for its reputation in world wide and prevent from many issues like these. And we didn't expect any of these small and tedious problems.
We booked a BA holiday to Mauritius as we had never visited here before and had heard good reports. Our trip started in Jersey and as the next leg was from Gatwick we were able to check our luggage through to Mauritius. The flights were great and the speed of passing through immigration and baggage pick up was amazing - it cannot have taken more than fifteen minutes. We had booked a return journey with Maki Transfers and we found the driver with ease thanks to a kind local rep nothing to do with us but this seems to be what all Mauritian's do without thinking. Our minivan (we had a lot of luggage) took us for an easy drive across the island to Flic en Flac beach and the Hilton Resort and Spa. As our flight had arrived lunch time we were able to check into our room straight away after a very efficient and courteous process including cold towels and a non alcoholic cocktail. I had asked if we could have a room on the first floor as I had seen reviews saying these rooms were very good. We were lucky and got just what we wanted with a sea and pool view and a balcony we could watch the sunset from. Breakfast is a very comprehensive buffet and I think they would cook whatever you wanted if you asked and if they had the ingredients. We were half board or American Plan I think it was called but breakfast and dinner was enough for us. No drinks are included in this plan. We mainly had dinner in the buffet restaurant but this was so comprehensive we missed out the Thai restaurant but we had the special lobster menu at Les Coquillages which was about 3,000 rupees each but very nice indeed although the price is an indication that if you go outside or off menu Mauritius is not a cheap place to eat and drink. Throughout the holiday (just under three weeks) the service and politeness and efficiency never dropped once and this was accompanied with genuine smiles and great kindness. I mention kindness because I caught a chest infection on the plane or before I left and was ill for a few days. I went to reception to get some paracetamol and their medical staff swung into action and I saw a doctor within hours and he came armed with all the antibiotics etc. He cost 3,000 rupees which I did not resent. Our room maid took me on as her personal task to care for which was very kind and above and beyond her duty. The weather was fantastic, a little cloudy some days and nicely cool in the evenings and it rained as we left so we had sweltering England to look forward to. The hotel is outstanding and the variety and quality of cuisines in the buffet were quite extraordinary with French twists of greatness in the puddings and morning croissants and a huge number of regional food themed evenings. I cannot believe all the hotels in Mauritius are this good so we feel lucky and we will go back again as soon as we can.
1. There were hardly options for vegetarian guests. We had to take buffet dinner package though we could not eat 95% dishes in the buffet. The chef would make 1 or 2 dishes specifically for us. Since we ate only those dishes, why not offer it in the menu as ala carte options. 2. After having stayed for 6 days, when we asked for a check-out at 5pm instead of noon, we were told that we would have to pay MUR 4000 for the same. When we requested for 2pm, we were told that it would be MUR 2000 supplement. It really left a very bad taste. I have never ever experienced this before in any hotel in any part of the world. If the room is available, the hotel is courteous to offer a late check-out. Asking for MUR 2000 for a 2 hour late does not make you feel like a guest but more like someone who is being fleeced.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Wolmar, Hilton Mauritius Resort & Spa is 1.8 mi (2.9 km) from Flic-en-Flac Beach and within a 10-minute drive of other popular attractions like Cascavelle Shopping Mall. This 193-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa. On the waterfront, it's also near Casela World of Adventures and Casela Nature and Leisure Park.
Get your fill of international cuisine for breakfast, or dinner at La Pomme d'Amour, one of 3 onsite restaurants, or enjoy the ocean views at Ginger Thai. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is available for a fee.
The 193 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include minibars, coffee makers, and ceiling fans.
Hilton Mauritius Resort & Spa features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 55 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 2393 reviews