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Recent guest reviews

I liked my view. Was beautiful. My only suggestion is you will need to rent a car while staying there. Or you will need to take an Uber. They do not have a restaurant inside the hotel. They have a store for snacks. Complimentary breakfast was great TO ME! The pool area was nice. And hot tub was awesome. Oh I was told not to open the umbrellas outside because it was too windy. They would fly away. So I kept it closed. I was not to far from Sea World. They do have a shuttle that leaves from hotel to take you to different parks. But you have to look at the schedule to know when to come back on the shuttle. If not you would need to take an Uber back to hotel if you want to stay longer. I ordered my food to be delivered. On 3rd 4th and 6th floor has ice machines. I believe. Oh and on second floor is where you wash and dry ya clothes. Oh they need to sweep in there. And bring your own stuff to wash clothes with if you can. I don’t like the powder Tide. It’s $2 to wash and $2 to dry. You need your room key to enter. It takes quarters. They do have a change machine to get the quarters if you don’t have any. It takes $1 and $5 bills. There is no sugar in the iced tea. Lol. So just a few minor things for me oh and they didn’t change my sheets just made up my bed. But whatever. I’m ok with it. Overall I will give it an 8. Keep laundry room clean and please use sugar in your iced tea. If not please post it’s unsweetened.

My 5 rating is based on my expectations of a Holiday Inn Express. Only negatives, our mattress was super soft and I prefer a firm mattress. The free breakfast is very basic. We had a very nice stay and would highly recommend this hotel. Free parking was right outside the reception. It was a bit insulting to have a $25 refundable charge in case we damaged the room, but whatever. The shuttle they provide however from “Platinum Transport” I’d rate as 2. The schedule the hotel provides is inaccurate. I was surprised the shuttle wasn’t busier, but soon realized why. It has the front of a truck, inside is dull, dingy, dirty and decorated with multiple signs requesting a tip. It picks up from 5 locations so the ride to Hollywood is about 30 minutes. From there you make your own way to Epcot. The times don’t coincide with the park opening and closing. If Magic Kingdom is your destination don’t take the shuttle as it takes over an hour. The bus was late, it dropped off at Hollywood where we caught a Disney bus to a hotel, transferred from there to Magic Kingdom. We wasted 2 hours that day arriving at the park at 10:50 when it opened at 9 am.

Very clean, comfortable beds. Did not expect the bagged breakfast, couldn’t eat due to lactose intolerant.

This is my go to hotel. This is like my 5th choosing them. Always clean and renovated.

Property was very clean and a great location. Everyone working was very nice and helpful. Breakfast buffet isn’t open due to covid but they have improvised and have at least 3 options a day. We noticed the Pool area and lobby being cleaned constantly. I will be coming back.

My third time here and always is good. Clean rooms.

Friendly staff, clean and spacious rooms. Great stay.

I have been here for the 2nd time and still love it.

The room felt and looked very clean. Nice swimming pool. Close to International Drive. The staff at the reception was very nice and friendly. There was hand sanitizer everywhere. There's no continental breakfast due to covid19, but they gave us a bag with an apple, muffin, cereal bar and water bottle. There was also coffee. We enjoyed our stay there and we would definitely come back!

No breakfast which was okay due to virus but I was never told it was suspended until the first morning after I checked in. Then the cable went out for 12 hours so I couldn’t even watch TV nor could I do anything due to the shutdown. Not a good experience

Excellent, the only thing is that they do not provide Breakfast due to the Pandemia, but they do not advise it in the reservation.

Everything was very clean , and staff was very friendly and helpful

It was clean and new. Comfortable and modern plus I liked the location

The front desk personnel were as helpful as any I've experienced. The small store next to the front desk was convenient & well stocked. Although it wasn't my 1st choice, I'll check availability here 1st next time. Location: A+ Cleanliness: A+ Comfort: A+

Beautiful hotel, extremely clean awesome beds and excellent free breakfast

Very nice and clean place room was spacious and comfortable would definitely recommend

Marbella Palms Ct Orlando FL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Orlando Vineland Premium Outlets, Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel is within 3 miles (5 km) of Little Lake Bryan. This hotel has 140 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 8:00 AM.


Rooms

All 140 rooms provide microwaves, coffee makers, and free local calls. 49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with pillow menus ensure a restful night. Other standard amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Guests of Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Accessible (Communication, Accessible Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

Everyone (13) Couples (9) Family (14)
4
Everyone

I liked my view. Was beautiful. My only suggestion is you will need to rent a car while staying there. Or you will need to take an Uber. They do not have a restaurant inside the hotel. They have a store for snacks. Complimentary breakfast was great TO ME! The pool area was nice. And hot tub was awesome. Oh I was told not to open the umbrellas outside because it was too windy. They would fly away. So I kept it closed. I was not to far from Sea World. They do have a shuttle that leaves from hotel to take you to different parks. But you have to look at the schedule to know when to come back on the shuttle. If not you would need to take an Uber back to hotel if you want to stay longer. I ordered my food to be delivered. On 3rd 4th and 6th floor has ice machines. I believe. Oh and on second floor is where you wash and dry ya clothes. Oh they need to sweep in there. And bring your own stuff to wash clothes with if you can. I don’t like the powder Tide. It’s $2 to wash and $2 to dry. You need your room key to enter. It takes quarters. They do have a change machine to get the quarters if you don’t have any. It takes $1 and $5 bills. There is no sugar in the iced tea. Lol. So just a few minor things for me oh and they didn’t change my sheets just made up my bed. But whatever. I’m ok with it. Overall I will give it an 8. Keep laundry room clean and please use sugar in your iced tea. If not please post it’s unsweetened.

By on May 25, 2021

Review comment responded on May 26, 2021

You gave a lot of thought into your review and some time as well, we want to thank you so much for your encouraging words. Your message has been shared with our team. Great feedback is so very motivating and appreciated. We hope to see you again soon. Thank you, Rachid Alaoui General Manager

5
Partner Couples

My 5 rating is based on my expectations of a Holiday Inn Express. Only negatives, our mattress was super soft and I prefer a firm mattress. The free breakfast is very basic. We had a very nice stay and would highly recommend this hotel. Free parking was right outside the reception. It was a bit insulting to have a $25 refundable charge in case we damaged the room, but whatever. The shuttle they provide however from “Platinum Transport” I’d rate as 2. The schedule the hotel provides is inaccurate. I was surprised the shuttle wasn’t busier, but soon realized why. It has the front of a truck, inside is dull, dingy, dirty and decorated with multiple signs requesting a tip. It picks up from 5 locations so the ride to Hollywood is about 30 minutes. From there you make your own way to Epcot. The times don’t coincide with the park opening and closing. If Magic Kingdom is your destination don’t take the shuttle as it takes over an hour. The bus was late, it dropped off at Hollywood where we caught a Disney bus to a hotel, transferred from there to Magic Kingdom. We wasted 2 hours that day arriving at the park at 10:50 when it opened at 9 am.

By on Apr 18, 2021

Review comment responded on Apr 22, 2021

Thank you for providing feedback regarding your recent stay with us at the Holiday Inn Express Orlando Lake Buena Vista. We love hearing about areas where we've exceeded expectations. We also appreciate constructive feedback and will take your comments under consideration as we always look for ways to improve our guest experience. At Our hotel, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise.

5
Partner Couples Family

Very clean, comfortable beds. Did not expect the bagged breakfast, couldn’t eat due to lactose intolerant.

By on Mar 7, 2021

Review comment responded on Mar 8, 2021

Thank you for reviewing our property. We are so happy that you enjoyed your stay with us.we look forward to your next visit. Our housekeeping staff works extremely hard to provide a clean, safe, and healthy experience for our guests. Thank you Rachid alaoui General Manager

5
Partner Couples

This is my go to hotel. This is like my 5th choosing them. Always clean and renovated.

By on Mar 1, 2021

Review comment responded on Mar 3, 2021

Hi, Thank you for taking the time to share your experience with us. Being clean and providing excellent service is our number one goal. Looking forward to future visit. Thank you, Rachid Alaoui General Manager

5
Family Family

Property was very clean and a great location. Everyone working was very nice and helpful. Breakfast buffet isn’t open due to covid but they have improvised and have at least 3 options a day. We noticed the Pool area and lobby being cleaned constantly. I will be coming back.

By , from Miami on Sep 17, 2020

Review comment responded on Sep 17, 2020

I truly appreciate you taking the time to complete such a wonderful review. Our entire staff greatly appreciates your kind and encouraging words.

5
Partner Couples

My third time here and always is good. Clean rooms.

By , from Fl on Sep 7, 2020

Review comment responded on Sep 7, 2020

Thank you so much for your 5-star review! We will share this with the housekeeping team to let them know to keep up the amazing work.

5
Everyone

Friendly staff, clean and spacious rooms. Great stay.

By , from Athens, GA on Jul 19, 2020

Review comment responded on Jul 20, 2020

Thank you for taking the time to share your experience with us. We are thrilled you enjoyed your stay. We pride ourselves on our service and how we keep our hotel. Thank you, Rachid Alaoui General Manager

5
Everyone

By on Jul 9, 2020

Review comment responded on Jul 9, 2020

Greetings, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our accommodations and friendly service. Thank you, Rachid Alaoui General Manager

5
Partner Couples

I have been here for the 2nd time and still love it.

By , from St Petersburg on Jul 7, 2020

Review comment responded on Jul 8, 2020

HI Kham, Thank you for taking the time to share your experience, We are delighted you had a great stay. Thank you, Rachid alaoui General Manager

5
Family

The room felt and looked very clean. Nice swimming pool. Close to International Drive. The staff at the reception was very nice and friendly. There was hand sanitizer everywhere. There's no continental breakfast due to covid19, but they gave us a bag with an apple, muffin, cereal bar and water bottle. There was also coffee. We enjoyed our stay there and we would definitely come back!

By , from Chicago, IL on Jun 23, 2020

Review comment responded on Jun 23, 2020

Dear Kaminski. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Holiday Inn Express & Suites Orlando - Lake Buena Vista, an IHG Hotel

11409 Marbella Palms Ct, Orlando, FL 32836
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