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Hôtel Mercure Marseille Canebière Vieux-Port

4.0 star property

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Minibar, in-room safe, desk, blackout drapes
Exterior
Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast for a fee
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
48 La Canebiere, Marseille, 13001
  • Place, La Canebiere
    ‪1 min walk‬
  • Place, Le Panier
    ‪11 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪7 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪47 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 1 Double Bed with Sofa bed

Family Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Family Suite, 1 Double Bed with Sofa bed

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Marseille

Located in 1st Arrondissement within a short walk of La Criee National Theater of Marseille, Hôtel Mercure Marseille Canebière Vieux-Port is within a mile (2 km) of other popular sights such as Museum of European and Mediterranean Civilisations. This 90-room, 4-star hotel has a bar/lounge, free in-room WiFi, and a conference center.

What's nearby

  • La Canebiere - 1 min walk - 0.0 miles
  • Centre Bourse - 2 min walk - 0.1 miles
  • Marseille Tourism Office - 5 min walk - 0.3 miles
  • Le Panier - 11 min walk - 0.6 miles
  • Museum of European and Mediterranean Civilisations - 7 min drive - 2.4 miles

Getting around

  • Noailles Station - 3 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 11 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪La Mercerie - ‬2 min walk
  • ‪Torrefaction Noailles - ‬1 min walk
  • ‪Mezzo Di Pasta - ‬3 min walk
  • ‪Chez Yassine - ‬2 min walk

About this property

Hôtel Mercure Marseille Canebière Vieux-Port

Hôtel Mercure Marseille Canebière Vieux-Port features free WiFi in public areas, meeting rooms, and a conference center. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include local meal delivery service, a banquet hall, and a water dispenser.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (EUR 5 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per person, per day
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.5 for children
  • Nearby parking fee: EUR 5 per night(1640 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and ANCV Chèques-vacances. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Canebiere Hotel

Mercure Canebiere Hotel

Mercure Canebiere

Hotel Mercure Marseille Canebiere MARSEILLE

MARSEILLE Mercure Marseille Canebiere Hotel

Hotel Mercure Marseille Canebiere

Mercure Marseille Canebiere MARSEILLE

Mercure Canebiere Hotel

Mercure Canebiere

Hotel Mercure Marseille Canebiere MARSEILLE

MARSEILLE Mercure Marseille Canebiere Hotel

Hotel Mercure Marseille Canebiere

Mercure Marseille Canebiere MARSEILLE

Mercure Marseille Canebiere

Mercure Marseille Canebiere Vieux Port MARSEILLE

Mercure Marseille Canebiere Vieux Port Hotel

Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE

Mercure Marseille Canebiere

Mercure Marseille Canebiere

Mercure Marseille Canebiere Vieux Port

Hôtel Mercure Marseille Canebière Vieux-Port Hotel

Hôtel Mercure Marseille Canebière Vieux-Port Marseille

Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

Frequently asked questions

Is a free cancellation option available at Hôtel Mercure Marseille Canebière Vieux-Port?

Hôtel Mercure Marseille Canebière Vieux-Port offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Mercure Marseille Canebière Vieux-Port?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hôtel Mercure Marseille Canebière Vieux-Port on Jun 21, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hôtel Mercure Marseille Canebière Vieux-Port?

This hotel is situated in 1st Arrondissement, just steps from La Canebiere and Memorial De La Marseillaise, and within a short walk of Centre Bourse. You'll also find Grand Port Maritime de Marseille and Velodrome Stadium within a short drive.

Will I be able to park at Hôtel Mercure Marseille Canebière Vieux-Port?

No, there isn't parking at this hotel.

Does Hôtel Mercure Marseille Canebière Vieux-Port include a casino?

No, Hôtel Mercure Marseille Canebière Vieux-Port doesn't have a casino.

Is there an indoor pool at Hôtel Mercure Marseille Canebière Vieux-Port?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hôtel Mercure Marseille Canebière Vieux-Port?

There are many amenities for couples at this hotel, including champagne service as well as proposal/romance packages and a bar/lounge.

Are there hot tubs at Hôtel Mercure Marseille Canebière Vieux-Port?

No, this hotel doesn't have a spa tub.

Does Hôtel Mercure Marseille Canebière Vieux-Port have a restaurant that serves breakfast?

Hôtel Mercure Marseille Canebière Vieux-Port offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hôtel Mercure Marseille Canebière Vieux-Port allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel Mercure Marseille Canebière Vieux-Port for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Hôtel Mercure Marseille Canebière Vieux-Port?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hôtel Mercure Marseille Canebière Vieux-Port?

The closest major airport to Hôtel Mercure Marseille Canebière Vieux-Port is Marseille - Provence Airport (MRS), which is 16.5 mi away (25 minutes by car).

Can I book a room with a balcony at Hôtel Mercure Marseille Canebière Vieux-Port?

No, there aren't any guestrooms with balconies at Hôtel Mercure Marseille Canebière Vieux-Port.

Hôtel Mercure Marseille Canebière Vieux-Port Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 194 out of 365 reviews
Rating 8 - Good. 122 out of 365 reviews
Rating 6 - Okay. 23 out of 365 reviews
Rating 4 - Poor. 8 out of 365 reviews
Rating 2 - Terrible. 18 out of 365 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jean paul

Stayed 2 nights in Jan 2026

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities
Everything about this hotel is excellent. The bed, the room, the shower, etc. The breakfast is incredible! Very friendly and helpful staff. Merci.
Stayed 7 nights in Dec 2025

6/10 Okay

Aurélie

Liked: Staff & service
Disliked: Amenities
The personel was super kind but I would rate the hotel eather 3 than 4 stars. The breakfast was not nice (few selection, scrumble eggs were terrible), the room was basic (no hand cream or other toileteries, only shower gel). But the location was perfect! There is a tram just in front and a metro line not so far
Stayed 3 nights in Dec 2025

8/10 Good

Marlene

Business traveler
Liked: Cleanliness, property conditions & facilities
Room was quite comfortable and breakfast was outstanding with several options to suit differing tastes. Downsides: I was there on business and in room desk was quite small. Better to work in common areas of hotel (like breakfast room). And no gym, so instead did workouts in the room (which is limiting).
Stayed 4 nights in Nov 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel clean and tidy and was a convenient location.
Stayed 5 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Big room with windows in main area and bathroom | Comfortable bed | Power sockets were in the right places | Free coffee | Right at metro stop (though no lift access) Cons: Area around hotel didn't feel quite as safe - though card access is required to get into the building and security was there | No USB power sockets| No moisturiser | Only one toilet for men and one for women 
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrea

Stayed 3 nights in Sep 2025

2/10 Terrible

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Took €500 for room deposit and haven't refunded

I hate to give this hotel a 1 star but unfortunately our experience with them after check out has led to this. We arrived on 15 Aug at 11:30pm and were hit with a €500 deposit, after looking back at the booking we realised we missed the T&C about being charged a deposit when we arrived, and being there for 7 days, this is why ours was so high, we had to suck it up and accept we'd made a mistake. Regardless, I have never ever experienced a hotel just taking the money from you rather than just having a card on file in case any money needs to be deducted. We are a couple in our mid 20s and without family members being able to send us the €500 we would have been without any spending money for the remainder of our trip. When we checked out, we did the refund process to get the €500 back, as of course, we left the room in the condition we found it. It has now been almost 6 weeks (checked out on 22 Augut, currently writing this on 28 Sept) and we have not received the money from the hotel. We have called the hotel and they claim it's their French bank, who "sometimes takes up to a month to return money to international accounts", but they're more than happy to immediately take money from you with no month waiting time. It seems completely unfeasible that an international chain of hotels cannot handle payments to international bank accounts, and it's really not good enough. We are now in debt to the family members who gave us the €500 and just want it back, please!!
Stayed 7 nights in Aug 2025

6/10 Okay

Sabereh

Liked: Staff & service
Accessibility great But the whole city in that area is a bit d
Stayed 4 nights in Sep 2025

10/10 Excellent

cindy astra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have no complain at at during my stay ☺️ the staff are so friendly, the room was clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Brian

Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Jo-Ann, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a convenient area for us. Close to the train station, and areas we had in mind for visiting. Refreshing water was in a jug at reception for when you arrived. Would stay again
Stayed 3 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

piotr czeslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, near everything and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Reasonable breakfast Nice staff Somehow noisy streets There was a bad smell each time I step into the room. Needs to find a solution
Stayed 4 nights in Jul 2025

8/10 Good

Chenbo

Traveled with group
Liked: Cleanliness, property conditions & facilities
the hotel is very nice, very good location, staffs are super friendly. but my room is quite small, hard to fit in two with luggages.
Stayed 3 nights in Jul 2025

6/10 Okay

Wan Heng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and nice. Located in the center of city, which is convenient but also dirty, highly congested and mixed crowds.
Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Mingfang

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
hotel very dirty front desk service so bad.
Stayed 5 nights in May 2025

10/10 Excellent

XXXX

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location 8 minute walk from Marseille St Charles station arriving from Lyon, also 8 minutes to the old harbour Vieux Port busiest place with all the sights and restaurants around. Tram stop just in front on the line to Palais Longchamp. Whereas you can take the airport shuttle from St Charles, taxi cost us €90! Good clean comfortable room with minibar and electric kettle but no bottled water provided. Friendly courteous and helpful staff, Julia and others. Didn’t manage on our last day to get a late lunch just after 2 as their restaurant Capucin also open to the street had closed. Will stay again.
Lobby, stairs to breakfast on mezzanine floor
Tramline just outside on La Canebière
In lobby
View from Vieux Port up La Canebière
Stayed 3 nights in May 2025

2/10 Terrible

RaY

Traveled with partner
Liked: Cleanliness
We had a very bad Experience while Staying in Hotel Mercure. On our second day After we checked in, over $1200 of our money vanished from the hotel room safe. we have no Idea how that happened but was a very stressful experience. Ofcours it was very hard to prove that however we reported that case to local police. Hotel Management and staff were not that much of a help.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely the area was very walkable a little outside the ideal zone but overall good.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and the front desk staff very helpful.
Stayed 1 night in May 2025

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