Hôtel Carré Vieux Port3.0 out of 5.0
Recent guest reviews
The hotel is very well located, 1 min from the harbor and the bubbly centre of Marseille. Esay access from the train station ( 15min walk). The room was a bit small but clean. The staff at the reception were very helpful and welcoming !
I had the opportunity to visit Marseille for the first time in my life. I had wanted to visit ever since Jimmy Buffett sang about its coast many years ago. I was enchanted by its depiction in the movie "The Count of Monte Cristo" and Le Chateau d'If in its Harbor. I jumped at the chance to come. I did my research, and found the Hotel Carre Vieux Port. I wrote this review to tell everyone why I found this place exceptional and rated it 5 stars. First and foremost, this hotel has, without a doubt the best location of any hotel I have stayed in relative to transportation, shopping, attractions, churches and of course, the old port. There is literally a metro station at the corner! Even if one had a car, it is so easy to use the metro that it rendered a car a hassle. Everything was within easy walking distance: ferries to the Chateau d'If and the other harbor islands as well as an enormous number of restaurants and bars. When I walked in, I was early for my room. My flight had a very early morning departure time. I initially planned just to drop off my luggage and leave. However, in what is a powerful example of customer service, a room was arranged for me right then! Marion should be applauded for such service. But it didn't stop there. She gave great recommendations for places to eat, how to manage the metro system, which passes to get as well as the best way to see the islands and Le Chateau d'If. The room was thoroughly refurbished and the quality of the materials was great. Grohe fixtures were used in the bath, which would be able to accommodate someone with disabilities. A shower assembly with easy access was present. The toilet was modern and tall. Nice toiletries were also provided, as was a coffee maker with biscuits. The view was pleasant and plenty of outlets were placed for electronics. A large Samsung TV was built into the corner. The bed was comfortable and efficiently arranged. You leave the key when you leave the hotel, which gives you a personal touch each time you return. I had a conference call that I had to take, and Coralie arranged for me to use their conference room. Superior. Customer. Service. I truly enjoyed my stay here, and I will try to come back again as soon as possible. This hotel is an incredible value for the money spent, but it is the intangibles that put it over the top. I preferred this to many luxury hotels I've stayed in. It was a fantastic experience.
Great location next to the port however the rooms are incredibly small. Literally just enough space to walk past the end of the bed so by the time you have two suitcases in there you have to climb over them to get anywhere. The window was. Sry high up in the room and did feel a tad claustrophobic. Bed comfy. Room was well serviced with hairdryer, towels, soaps, tea and coffee though. Couldn't connect to the wifi and no English channels on the tv, BBC world would have been good. Going d for a bad bit nothing more. Staff were lovely.
I became ill while on a business trip, and it really hit me while staying at the Carre Vieux Port Marseille. The staff there took great care of me, especially the lady running the breakfast room making a special drink for me on my last day there (when my symptoms had really hit me hard). They recommended a pharmacy, and a couple of local shops where I could find some things I needed. The staff made it their mission to assist me in any way they could, and I greatly appreciate their care.
Stayed here for two nights to attend a Rugby game. Staff were very helpful and friendly! Rooms were tiny with not much room for any luggage, but very clean and in a great location steps from the port!
Was for 2 days business trip in Marseille. And this hotel was my home for 2 days on Cote d'azur. Nice rooms. Good service. And what I remember is specific smell in hotel that alwasy will asociate with Marseille :) It was nice but specific!
The hotel is in a great location very close to the port, the metro station, the opera and useful small shops. The staff are very welcoming and helpful. Our room was on the small side but the beds were comfortable and the bathroom was fine. There was some occasional noise from the street but this was by no means a problem. Breakfast was good with a varied choice. Recommended.
Stayed for 2 nights pre-cruise and it was total worth it. You could reach every place very easily. Room was nice with everything you can expect and with coffee and tea making facilities. We had breakfast in one of the boulangeries nearby.
This is a simple hotel in a great location. You could not find a better located hotel, (other than the one next door...) as it is about 50 metres from the water and almost ontop of the Vieux Port metro station. The hotel room we booked was very small and the window was not easily accessible. It seems like the room was washed with bleach when we arrived as we had to air the room out. The bed wasn't great and there was a lot of noise under foot from the floor above (level 5). Housekeeping was reluctant to provide shower gel refills (even when asked specifically, we still only got either a cake of soap or shampoo). But staff were friendly and the place was clean. Recommended if you are not planning to be in the room but you want a simple, cheap, easy and very well located base.
The rooms are small but clean. There is a coffeepot with complimentary tea and coffee which is a nice touch. . There is an elevator which is great and the staff speaks English which is very helpful! The location is great, just one block off the wharf and in old town and there are restaurants and bakeries right next door. The Charles de Galle parking garage is one short block away. All in all a great stay.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 542 reviews