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Best Western Hotel du Mucem

3.0 star property
Hotel with a 24-hour business center, near Grand Port Maritime de Marseille

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Photo gallery for Best Western Hotel du Mucem

Daily full breakfast (EUR 14.50 per person)
Lobby
Lobby
Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002
  • Place, Les Terrasses du Port
    ‪5 min walk‬
  • Place, Le Panier
    ‪8 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪16 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Comfort Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Marseille

Located in Old Port of Marseille, Best Western Hotel du Mucem is within a 10-minute stroll of sights such as Docks of Joliette and Les Terrasses du Port. This 3-star hotel has 29 rooms and welcomes guests with 24-hour room service, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Les Terrasses du Port - 5 min walk - 0.3 miles
  • Docks of Joliette - 5 min walk - 0.3 miles
  • Le Panier - 8 min walk - 0.5 miles
  • Museum of European and Mediterranean Civilisations - 10 min walk - 0.5 miles
  • Grand Port Maritime de Marseille - 16 min walk - 0.9 miles

Getting around

  • Joliette Station - 5 min walk
  • Arenc Le Silo Tram Station - 18 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Gilberte & Marguerite - ‬6 min walk
  • ‪CôtéSushi - ‬6 min walk
  • ‪Frisch Süßes - Berliner Kebap - ‬4 min walk
  • ‪White Rabbit - ‬3 min walk

About this property

Best Western Hotel du Mucem

Hotel with a 24-hour business center, near Grand Port Maritime de Marseille
Guests of Best Western Hotel du Mucem enjoy free WiFi in public areas, a 24-hour business center, and free newspapers. Offsite parking is available for a fee. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a TV in a common area and a vending machine.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hydromassage showers. Other standard amenities include electric kettles, safes, and phones.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14.50 per person
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 1 building
  • 5 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Pet weight must not exceed 18 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 14.50 per person
  • Nearby parking fee: EUR 30 per day (1 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille

Frequently asked questions

What's there to do near Best Western Hotel du Mucem?

This hotel is situated in Old Port of Marseille within a 10-minute walk of Les Terrasses du Port, Cathedral la Major, and Docks of Joliette. You'll also find Grand Port Maritime de Marseille and Velodrome Stadium within a short drive.

How much does it cost to stay at Best Western Hotel du Mucem?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel du Mucem on Dec 17, 2025 start from $123.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Hotel du Mucem?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 30 per day (discounts available).

Does Best Western Hotel du Mucem have a casino at the property?

No, Best Western Hotel du Mucem doesn't have a casino.

Will I find an indoor pool at Best Western Hotel du Mucem?

No, there is no indoor pool at this hotel.

Is Best Western Hotel du Mucem good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, premium bedding, and a hydromassage showerhead.

Are there hot tubs at Best Western Hotel du Mucem?

No, there isn't a spa tub at this hotel.

Does Best Western Hotel du Mucem have a restaurant with a breakfast menu?

Yes, Best Western Hotel du Mucem serves a full breakfast each morning for a surcharge from its snack bar.

Will Best Western Hotel du Mucem allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Hotel du Mucem for a fee of EUR 10 per pet, per day.

Are there connecting rooms at Best Western Hotel du Mucem?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Hotel du Mucem?

The closest major airport to Best Western Hotel du Mucem is Marseille - Provence Airport (MRS), which is 14.7 mi away (25 minutes by car).

Can I book a room with a balcony at Best Western Hotel du Mucem?

No, there aren't any guestrooms with balconies at Best Western Hotel du Mucem.

Best Western Hotel du Mucem Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 174 out of 446 reviews
Rating 8 - Good. 200 out of 446 reviews
Rating 6 - Okay. 51 out of 446 reviews
Rating 4 - Poor. 15 out of 446 reviews
Rating 2 - Terrible. 6 out of 446 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Patrícia

Stayed 5 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

elie

Stayed 1 night in Jun 2025

10/10 Excellent

Hyun Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
It is far from view port and the markets and the activity areas
Stayed 1 night in May 2025

4/10 Poor

DIANE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bitten

Liked: Staff & service
Great service, and the place was ok overall.
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout était parfait!

Hôtel au pied de la major. L’hôtel est idéalement situé vieux port terrasse du port halles de la major métro bus. Le personnel est extrêmement sympathique et avenant. Les chambres pour deux personnes sont de tailles correctes, largement suffisant pour circuler à deux dormir et se laver. La salle de bain n’est par riquiqui comme j’ai pu l’observer dans les commentaires. Les communs et les chambres sont très propres et bien insonorisées. Rien n’a dire tout était parfait! Le petit plus, tout est fait pour que le séjour soit raisonné (petite attention si les serviettes ne sont pas changées chaque jour) tri sélectif. Le petit déjeuner était complet il y en avait pour tous les goûts.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Feb 2025

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

François

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy all night long. Only a few people in the hotel but they make us stay in nearby rooms so there's noise.
Stayed 2 nights in Nov 2024

8/10 Good

nicole

Stayed 2 nights in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

Very comfortable bed which made for excellent nights sleep. Located next to Cathedral and close to underground station. The easy to get around from there. A few steps to the seafront
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick overnight stay in Marseille. Hotel was very conveniently located near good public transport links. Comfortable room and welcoming staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
This was a brand new property so excellent facility. Staff needs to be a bit more informed about groceries, restaurants, buses in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jean

Traveled with partner
Disliked: Property conditions & facilities
We booked two rooms for two nights The lift was out of order so we had to use the stairs We were on the second floor so that’s four flights up winding staircase with extremely dangerous step out because of the door opening inward :on you so you have to step down : and then to find at the second floor the magnetic card key doesn’t work so my wife goes down to reception ( I have asthma so I was already completely out of breath) and again the magnetic card key malfunctions. That evening coming back from the restaurant same problem hiking up four flights to have the key malfunction again Next day the elevator is still not working and the magnetic key doesn’t work AGAIN so the receptionist actually climbed the stairs with us to check that we were not complete morons and didn’t know how a magnetic card works And AGAIN the magnetic key malfunctions ! Now I am beginning to wonder if we are spending our entire vacation in a winding staircase…!!!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Laurent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire
Stayed 1 night in Aug 2024

10/10 Excellent

Lies

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good. Staff was friendy
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 2 nights in Jul 2024

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many attractions
Stayed 3 nights in Jun 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in bathroom wasn’t great, but good location, quiet area
Stayed 2 nights in Jun 2024