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Mama Shelter Marseille

Property class: 4

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Photo gallery for Mama Shelter Marseille

Meeting facility
Restaurant
A restaurant with a long wooden table, benches, and colorful chairs.
A rooftop garden with various potted plants arranged on a red and blue striped floor.
A hotel room with two beds, a desk, a chair, a wardrobe, and a mirror.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
64 Rue de la Loubiere, Marseille, Bouches-du-Rhone, 13006
  • Place, Cours Julien
    ‪6 min walk‬
  • Place, Place Castellane
    ‪11 min walk‬
  • Place, Notre-Dame de la Garde
    ‪9 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪52 min drive‬

Room options

View all photos for Large Mama Twin

A hotel room with a bed, a desk, a chair, a guitar, a closet with clothes, and a window with curtains.

Large Mama Twin

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Mama Double

A hotel room with a bed, two pillows with cartoon characters, a window with curtains, and a view of buildings outside.

Medium Mama Double

9.2 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Mama Double

A hotel room with a bed, pillows with cartoon characters, a window with blinds, and a wall-mounted basket shelf.

Small Mama Double

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Mama Double

A hotel room with a large bed, a desk, and a mirror.

Large Mama Double

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (XXL Mama)

A hotel room with a bed, a bathroom with a glass-enclosed shower, and a wardrobe with shelves.

Family Room (XXL Mama)

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room (Large Mama)

A hotel room with a bed, bedside table, lamp, chair, and a small desk with a tablet and camera.

Family Room (Large Mama)

  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Medium Mama Double, Accessible

A hotel room with a large bed, a desk, a chair, a wardrobe, and a wall with motivational text.

Medium Mama Double, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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9.2 out of 10, Wonderful, 1,260 reviews
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The price is $104
Nov 29 - Nov 30
Total with taxes and fees
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About the neighborhood

Marseille

Located in 6th Arrondissement, Mama Shelter Marseille is a leisurely stroll from popular sights such as Cours Julien and Musée Cantini. This 125-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Cours Julien - 6 min walk - 0.4 miles
  • Place Castellane - 11 min walk - 0.6 miles
  • Marseille Opera House - 14 min walk - 0.8 miles
  • Le Panier - 9 min drive - 2.0 miles
  • Notre-Dame de la Garde - 9 min drive - 1.8 miles

Getting around

  • Baille Station - 5 min walk
  • Arenc Le Silo Tram Station - 6 min drive
  • Marseille - Provence Airport (MRS) - 40 min drive

Restaurants

  • ‪Morrison's - ‬5 min walk
  • ‪Cafe La Muse - ‬6 min walk
  • ‪La Dame du Mont - ‬6 min walk
  • ‪Little pub - ‬6 min walk
  • Maurice

About this property

Mama Shelter Marseille

Mama Shelter Marseille features free WiFi in public areas, a business center, and a computer station. Self parking is available for EUR 19 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, a terrace, and laundry facilities.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Microwaves, safes, and phones are also available.

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  • Pet friendly
  • Free WiFi
  • Air conditioning
9.6 out of 10, Exceptional, 10 reviews
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The price is $105
Nov 15 - Nov 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Mama Shelter Marseille caters to LGBTQ+ guests.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Marseille
Mama Shelter House Marseille
Mama Shelter Marseille
Marseille Mama Shelter
Mama Shelter Marseille Hotel
Mama Shelter Marseille House
Mama Shelter Marseille Hotel
Mama Shelter Marseille Marseille
Mama Shelter Marseille Hotel Marseille

Frequently asked questions

Is a free cancellation option available at Mama Shelter Marseille?

Mama Shelter Marseille provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Mama Shelter Marseille?

As of Nov 5, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Marseille on Nov 28, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Mama Shelter Marseille?

This hotel is situated in 6th Arrondissement within a 10-minute walk of Cours Julien, Prado Market, and Cours Julien Fountain. You'll also find Velodrome Stadium and Grand Port Maritime de Marseille within a short drive.

Will I be able to park at Mama Shelter Marseille?

Yes, parking is offered for EUR 19 per day. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Does Mama Shelter Marseille include a casino at the property?

No, Mama Shelter Marseille doesn't have a casino.

Will I find an indoor pool at Mama Shelter Marseille?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mama Shelter Marseille?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a restaurant.

Are there hot tubs at Mama Shelter Marseille?

No, this hotel doesn't have a spa tub.

Does Mama Shelter Marseille have a restaurant that serves breakfast?

Yes, Mama Shelter Marseille serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mama Shelter Marseille allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mama Shelter Marseille for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mama Shelter Marseille?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Mama Shelter Marseille?

The closest major airport to Mama Shelter Marseille is Marseille - Provence Airport (MRS), which is 18.1 mi away (40 minutes by car).

Can I book a room with a balcony at Mama Shelter Marseille?

No, you won't find guestrooms with balconies at Mama Shelter Marseille.

Mama Shelter Marseille Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 500 reviews
Rating 8 - Good. 139 out of 500 reviews
Rating 6 - Okay. 32 out of 500 reviews
Rating 4 - Poor. 7 out of 500 reviews
Rating 2 - Terrible. 9 out of 500 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good, room was comfortable and clean. Decent location a few minutes from a metro stop and some cafes restaurants and bars. Smooth check in and out Would recommend
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, staff were great.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad. Lots of screens with cartoons, if that’s your thing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Charming bar dining and terrace.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Funky, cool hotel in a great location
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and chic place!
Stayed 10 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel/concept - we're planning to try others

All staff really went out of their way to help us to plan our stay in Marseille. Great food and we were not made to feel at all rushed, even though we did not check in until 10pm+
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great neighborhood restaurants

Cool vibe throughout. Neighborhood was about 20-30 minute walk from the Vieux Porte and major tourist attractions. Neighborhood had some great local restaurants. Breakfast was very good.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with access to the great hotel restaurant at all hours. Best meal we had in Marseille was a dinner at the hotel. Fantastic breakfast buffet. Fun and vibrant decor. Short walk to Old Port and most of Marseille. Staff very friendly and able to help us in English. We highly recommend Mama Shelter!
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

We stayed in Mama's in Paris during our trip as well and unfortunately one will compare. Mama's in Paris is located in an amazing area, beautiful patio with a great restaurant and wonderful menu. The menu in Marseille was limited but the food was great.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Property conditions & facilities
Top
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool. Location not so good.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Reasonable price

The room wasn't very clean with some hair in the basin and on bed duvet. Breakfast brioche was dry. However the location was nice, and the staffs were friendly. I believe it's still nice overall for the price.
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All my baggage was stolen in this hotel

After checking out on July 29th, I left my baggage with the hotel crew to explore Marseille, before leaving to another city. When I returned the hotel, my baggage and backpack had disappeared, and the hotel crew did’t know what happened. After the arrival of the security director (I had to insist about his presence) and seeing the security cameras, they find out that a guy entered the hotel, talked to a receptionist that conducted him to the room where all the luggages were stored, than he pointed to my baggage, and the receptionist simply gave him my luggage and my backpack, without any security check (the guy wasn’t even a guest - apparently he entered the hotel to steal baggage). He then walked out the hotel stealing all my belongings. I was then in the first day of my trip with nothing left than the clothes I was wearing. I went to the police station to report the steal, I tracked an iPad that was in my baggage (and saw that it was in the flea market of Marseille), but the only thing the hotel did was offer me a lousy t-shirt “mama loves you”. More than two months have passed and until now nothing has been done and I received no compensation from the hotel. I’m stunned with the lack of security and also with the lack of action from the hotel to at least compensate me somehow. I had to buy a lot of clothes, a new iPad, a valise, a backpack and many other items that were stolen to be able to at least continue with my trip, Besides that, I had to spend hours in shopping, a
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skönt hotell i spännande område med bra restauranger.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel avec un excellent accueil Bonus : parking avec bornes ! Hyper pratique.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai tout adoré et je recommande vivement !
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil, bien situé, personnel très à l’écoute. Le petit déjeuner top avec de bons produits. À recommander
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel au top, chambre confortable, toujours un super resto, et un emplacement idéal juste à côté de cours julien. A peine plus loin pour aller vers le vieux port.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre et fonctionnelle - malheureusement côté rue et un peu bruyante
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le seul bémol serait pour le p'ti déj, la salade de fruits pourrait être "maison". Là, cela n'a pas grand intérêt. Sinon très bien, les repas ou la chambre. Et le personnel est aussi très agréable.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très accueillant Bien situé
Stayed 2 nights in Apr 2026

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