Alex Hotel & Spa

3.0 star property
Hotel in Marseille with a full-service spa and a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Lobby sitting area
Property entrance
Sauna, steam room, deep-tissue massages, Swedish massages
Junior Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pet friendly
  • Laundry

Explore the area

View in a map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Place, Le Panier
    ‪11 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Place, Velodrome Stadium
    ‪5 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Club Room

8.4 out of 10
Very good
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

9.0 out of 10
Wonderful
(22 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Signature Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Suite with rooftop

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Superior Suite

  • Sleeps 4

Prestige Quadruple Suite

  • Sleeps 4

Junior Suite

  • Sleeps 3

Club Room

  • Sleeps 2

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About the neighborhood

Marseille

Located in Belsunce, Alex Hotel & Spa is within a 10-minute stroll of sights such as La Canebiere and Centre Bourse. This 33-room, 3-star hotel has conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Le Panier - 11 min walk - 0.6 miles
  • Les Terrasses du Port - 17 min walk - 0.9 miles
  • Grand Port Maritime de Marseille - 2 min drive - 1.3 miles
  • Timone Hospital - 3 min drive - 1.8 miles
  • Velodrome Stadium - 5 min drive - 2.8 miles

Getting around

  • St. Charles Station - 1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Carls Junior - ‬3 min walk
  • ‪L'Ecomotive - ‬2 min walk
  • ‪Il Caffè Di Roma - ‬3 min walk
  • ‪Restaurant Djurdjura - ‬3 min walk

About this property

Alex Hotel & Spa

Hotel in Marseille with a full-service spa and a 24-hour fitness center
Guests staying at Alex Hotel & Spa enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a business center, coffee/tea in a common area, and a meeting room.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include iPod docks, coffee makers, and safes.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Is a free cancellation option available at Alex Hotel & Spa?

Alex Hotel & Spa provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Alex Hotel & Spa?

This hotel is situated in Belsunce within a 10-minute walk of La Canebiere, Marseille History Museum, and Centre Bourse. You'll also find Grand Port Maritime de Marseille and Velodrome Stadium within a short drive.

Will I be able to park at Alex Hotel & Spa?

No, there isn't parking at this hotel.

Is there a spa at Alex Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Alex Hotel & Spa feature a casino on the premises?

No, Alex Hotel & Spa doesn't have a casino.

Is there an indoor pool at Alex Hotel & Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Alex Hotel & Spa?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a full-service spa.

Are there hot tubs at Alex Hotel & Spa?

No, but this hotel does have a steam room.

Does Alex Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Alex Hotel & Spa serves buffet breakfast for a surcharge each morning at Lounge 1713.

Does Alex Hotel & Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Alex Hotel & Spa for a fee of EUR 12 per pet, per night.

Are there connecting rooms at Alex Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Alex Hotel & Spa?

The closest major airport to Alex Hotel & Spa is Marseille - Provence Airport (MRS), which is 16.3 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Alex Hotel & Spa?

No, you won't find guestrooms with balconies at Alex Hotel & Spa.

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 428 out of 720 reviews
Rating 8 - Good. 217 out of 720 reviews
Rating 6 - Okay. 48 out of 720 reviews
Rating 4 - Poor. 10 out of 720 reviews
Rating 2 - Terrible. 17 out of 720 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Friendly staff. Near train station.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite was Sweet

The suite with private balcony overlooking the city was worth it! I rarely pay for the nicest room on property when I travel but this room was perfect. The Air Conditioning was also very strong. Breakfast was serviceable and a cheap add on at booking (check the rates, it was $6 more with our room but $14+ with others)
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, helpful staff!

We loved this hotel, and it’s convenience to the train station and many restaurants. The staff were super friendly and the rooms were clean and comfortable. Note: the pool is not included in your stay, and some rooms have no elevator access, so be mindful when booking.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lou

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great location right next to the train station. Be sure to go down the escalator and not the stairs as they are a challenge with luggage. Easy to walk around the city from here. Room was great- we got a jr suite for extra space and it was perfect!
Stayed 2 nights in Jul 2025

8/10 Good

Russell

Stayed 1 night in Jul 2025

10/10 Excellent

Claude

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
During our recent trip, we visited many different places—and I can confidently say that Alex Hotel was the best. The staff were very helpful, the location was fantastic (right across from the station), and the hotel was very clean and spacious. The breakfast was excellent as well. The only issue we encountered was with the spa. There was a young Chinese couple with a newborn baby wearing a diaper in the spa area. They brought the baby into the jacuzzi. Out of courtesy, we left the jacuzzi area and waited until they were finished. However, after they left and we entered the jacuzzi, we noticed something at the bottom of the water. We were quite certain of what it was, so we left immediately. I hope the hotel considers implementing a policy to restrict access to the spa for babies or young children in diapers, to ensure hygiene and comfort for all guests.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucas

Stayed 1 night in Jul 2025

6/10 Okay

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is fine and it’s very convenient 1 minute walk to the station. Not in a great area though.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex Hotel was friendly with a good room and nice breakfast. Gym facility was also good. Reception looked after our bags when early for check in and offered water on a hot day.
Stayed 1 night in Jun 2025

10/10 Excellent

J B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean City centre place to sleep which was convenient for the railway station. The area is not very nice and this was my impression of the whole of Marseille city centre.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Traveled with group
Liked: Cleanliness
Location is good
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
My second time staying at Alex hotel. Very pleasant place in the middle of the city. We specifically liked the p
Stayed 2 nights in Jun 2025

4/10 Poor

Jo

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly, helpful staff. Very close to train station
Stayed 1 night in Jun 2025

6/10 Okay

Connie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
On arrival coming out of the elevator to our room there was a pile of laundry on the floor near our door . Our carpet in the room needed cleaning . Walls needed washing , stains . Room needed painting desperately. Glasses were not picked up or replaced during the 3 days . No bar of soaps in the bathroom . Am breakfast staff were lovely .
Stayed 3 nights in May 2025

6/10 Okay

Anna

Liked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Nicholas

Business traveler
Disliked: Staff & service, room comfort

Can't use the spa/ small beds/ impersonal hotel

Small beds (twin room), noise from the streets, and you cannot use the spa without paying, change the name of the hotel if you can't use the spa, it is wrongly advertised. Also, you get charged 15 euros for each half and hour you want to late check out. In the 97 countries I have travelled to, this is the first place I have not been offered a free one hour late checkout.
Stayed 1 night in May 2025