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Alex Hotel & Spa

Property class: 3
VIP Access

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Photo gallery for Alex Hotel & Spa

A modern indoor space with a glass ceiling, a central seating area, and various plants.
Property video
A modern indoor space with a stone floor, wooden benches, and green plants.
A hotel room with a large bed, a balcony with chairs, and a view of a cityscape.
A modern hotel lobby with a reception desk, seating area, and patterned floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Place, La Canebiere
    ‪5 min walk‬
  • Place, Cours Julien
    ‪9 min walk‬
  • Place, Le Panier
    ‪11 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Club Room

A modern hotel room with a wooden accent wall, a bed with white linens, a desk with a chair, and a mounted TV.

Club Room

8.4 out of 10
Very good
(10 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, bedside table, chair, TV, and a poster on the wall.

Deluxe Room

9.0 out of 10
Wonderful
(28 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a window.

Junior Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Suite

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Suite

  • Sleeps 4
  • Free WiFi

View all photos for Superior Suite

A modern hotel room with a sofa, a bed, a desk with chairs, a TV, and a partition with vertical slats.

Superior Suite

10.0 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Signature Suite

A balcony with a table and chairs, a view of the cityscape, and a sunset.

Signature Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Suite with rooftop

A balcony with a table and chairs, a bottle, and a city view at sunset.

Executive Suite with rooftop

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a chair, a TV, and a window with curtains.

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

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About the neighborhood

Marseille

Located in Belsunce, Alex Hotel & Spa is within a 10-minute stroll of sights such as La Canebiere and University of Aix-Marseille I. This 33-room, 3-star hotel has conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • La Canebiere - 5 min walk - 0.3 miles
  • University of Aix-Marseille I - 6 min walk - 0.4 miles
  • Cours Julien - 9 min walk - 0.5 miles
  • Le Panier - 11 min walk - 0.6 miles
  • Les Terrasses du Port - 17 min walk - 0.9 miles

Getting around

  • St. Charles Station - 1 min walk
  • Marseille Saint Charles Station - 3 min walk
  • Marseille - Provence Airport (MRS) - 30 min drive

Restaurants

  • ‪EXKi - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪L'Ecomotive - ‬1 min walk
  • ‪Sur le Pouce - ‬4 min walk
  • ‪Il Caffè Di Roma - ‬3 min walk

About this property

Alex Hotel & Spa

Guests staying at Alex Hotel & Spa enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa hotel include a business center, coffee/tea in a common area, and a meeting room.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Is a free cancellation option available at Alex Hotel & Spa?

Alex Hotel & Spa provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Alex Hotel & Spa?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Alex Hotel & Spa on Aug 16, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Alex Hotel & Spa?

This hotel is situated in Belsunce within a 10-minute walk of La Canebiere and Centre Bourse. You'll also find Grand Port Maritime de Marseille and Velodrome Stadium within a short drive.

Is parking available on site at Alex Hotel & Spa?

No, this hotel doesn't offer parking.

Is there a spa at Alex Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Alex Hotel & Spa feature a casino on the premises?

No, Alex Hotel & Spa doesn't have a casino.

Is there an indoor pool at Alex Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Alex Hotel & Spa good for couples?

There are many amenities for couples at this hotel, including champagne service as well as a bar/lounge and a full-service spa.

Are there hot tubs at Alex Hotel & Spa?

No, but this hotel does have a steam room.

Does Alex Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Alex Hotel & Spa serves buffet breakfast for a surcharge each morning at Lounge 1713.

Does Alex Hotel & Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Alex Hotel & Spa for a fee of EUR 12 per pet, per night.

Are there connecting rooms at Alex Hotel & Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Alex Hotel & Spa?

The closest major airport to Alex Hotel & Spa is Marseille - Provence Airport (MRS), which is 16.3 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Alex Hotel & Spa?

Yes, some guestrooms at Alex Hotel & Spa offer a balcony and may feature courtyard views.

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 812 reviews
Rating 8 - Good. 234 out of 812 reviews
Rating 6 - Okay. 56 out of 812 reviews
Rating 4 - Poor. 11 out of 812 reviews
Rating 2 - Terrible. 20 out of 812 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful. The breakfast was very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the street from the train station. Very clean, very friendly staff and excellent breakfast. I wouldn’t hesitate to stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great room, great staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
They had a good breakfast buffet. I needed a chair in my room and the staff went out of their way to locate one for me.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the station. My room was clean and comfortable with a view to the station. I liked that they provided water in the room. Staff were helpful and courteous. The only negative thing I can think about is that they did not offer the 25% off for the spa that Orbitz gave me as a perk.
Stayed 1 night in May 2026
Verified review

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has all up-to-date amenities, staff was extremely helpful and communicated easily in english which was a blessing as our French is not that good. Rooms are very tight but comfortable enough. Breakfast is appreciated as it allows you to get an early start to your day.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with the necessary amenities. Mathieu C. at reception was extremely helpful and always happy. He provided answers to all our questions, and gave suggestions as appropriate.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
The staff member who greeted us at check in was great. Gave dinner recommendations. Convenient to train station. Clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Songlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel to stay

nice hotel, comfort room and have the equipment and amenity we need, convenient location, will stay again.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Convenient hotel with great proximity to the train station. Room was clean and comfortable
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
From the outside you don’t know what to expect. When you pass the door, you find this little gem, great hospitality, nice clean rooms. Good breakfast. Across the St Charles tube station. Perfect for transport.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elsa

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel

Very helpful staff with good restaurant suggestions.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Suzanne

Liked: Amenities
Very Convenient to train station.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to the train station and all the sites
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

maria del pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito htel
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel close to the main terminal.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful desk clerk for our late check in, room was clean and inviting
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Richard

Liked: Cleanliness
Location is good
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, great sleep. Location is perfect.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay in central Marseille

Good value hotel near the train station. Buffet breakfast was decent, enough choice for vegans including almond milk on request, toast, beans, fruit salad, little jars of apple sauce and cinnamon stewed prunes which were delicious
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Very spacious room and good breakfast service…convenient location
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Large bathroom with spacious shower. Comfortable beds.
Stayed 1 night in Sep 2025