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Riad Nerja Hotel

3.0 out of 5.0

Recent guest reviews

MASSIVE culture shock when you first arrive but you quickly learn to embrace it. Aouad and the staff could not be more helpful or accomodating at any time night or day. I would also recommend at least staying one evening for one of Aouad's meals as he is an excellent chef.

We thoroughly enjoyed our stay in Riad Nerja. The staff are very friendly, the rooms are beautiful and the breakfast is simple but delicious. I am also vegan and the owner made a special effort to put together some tasty meals for me. I would strongly recommend eating at the Riad in the evenings at least once, because the owner used to be a chef and he makes amazing food! Just a couple of things: The air conditioning in our room wasn't working properly and this meant that we had to use a fan supplied by the Riad. The room got a bit too warm sometimes. However, we talked to other guests and their air conditioning was working fine, so think this was just a problem in a couple of rooms. The streets near the Riad are are not very well lit at night and it was a little difficult to find our way back in the first couple of days. However, we got used to it very quickly and never felt unsafe. The Riad is located in a traditional part of town (not very touristy) and some streets around are not very pretty, but the riad itself is beautiful and the walk to the centre was only about 15-20 minutes. Overall, we found it refreshing to be surrounded by locals instead of annoying tourists! We would definitely recommend this riad to students and young couples.

I took my mother and myself to Morroco for a week at the end of this June, booked via holiday gems. I was very nervous on my way to the hotel, as I didn't 100% trust the company, however upon arrival in the carpark, we were greeted by our lovely host. He takes you to the riad. If you do not know what the difference is between a Riad and a hotel, a Riad is more a b and b. Gosh did I fall in love! Situated in the poor part of morroco, lies this little gem, which is centuries old. Our room was gorgeous. In terms of WiFi, it is poor service not very good, and there is not a pool. However what do you expect when you are in the middle of the poorest part of Marrakech? I suggest if you cannot live without WiFi you book a hotel in the new town. In terms of the pool situation, we managed to find many hotels around a 10 minute taxi drive away ( taxi can be arranged via Riad, as they are super helpful and get your the best people. We had a lovely taxi driver throughout the week, 50 dirham's per person for one way- so under £5) that provided free pool services as long as you buy lunch. Air conditioning is good, not so much on the first day as we weren't used to the heat ( up to 50 degrees) and it couldn't cope, but we had no problems with it throughout the rest of our stay. Bathroom facilities are austere but clean. I have never encountered such amazing and helpful staff in my life, everyone was incredibly welcoming and so lovely. The manager of the hotel often helped us throughout our stay, such as taking us to the main square, calling taxis, arranging day trips, arranging a henna session at the Riad and taking us to an amazing spice stall! Breakfasts were simple but lovely, a selection of bread and pastries, served with fresh orange juice and coffee, just right to get us through to lunch! Dinner at the Riad is 15 euros, and its three courses! Very very big portions too of the most gorgeous foods I've ever had. We often ate dinner at the Riad as I am vegetarian and it is difficult to find a range of vegetarian meals in Marrakech , however the cook catered to my every need . The only thing I would advise if you are traveling alone as a women, is get a taxi to and from Riad wherever you go. me and my mother were often harrased outside the Riad, which we found very overwhelming on our first day. However, once we channeled our inner British snob 'dont talk to me' people eventually got the hint and wouldn't harass us once we shook our hand and said no. Another tip for Marrakech, if you have never been outside of Europe, no amount of pre preparation for what it is like will be enough. You have to experience and learn. Though we were put off on our first day, we both fell in love with it at the end of trip, and our lovely stay at the Riad made morroco a place I would definitely visit again! ( they also have very friendly and lovely cats there which personally is enough to win me over!)

We stayed here for a week during the Easter holidays, and it was one of the best places we ever went to :-) It's just 15 minutes from the "big square", and the walk to get there is delightful already. It is a big market street you pass and you can have fresh sugar cane juice or other nice things on your way into town. Also if you need something you better buy it in the area around the Riad and not in the "touristic" places. The first time you go into town someone of the Riad offers you to come with you, and if you follow his instructions (like "turn right at number 129" or "Turn left at the blue-and-white-decoration", the way is reallyreally easy to find (and I am usually someone who gets lost at all places ;-) ) The Riad itself is located at the end of a calm, small street, you you can rest perfectly. Its interiour is beautiful and the staff does not only work there for you, but all are so nice and friendly that it feels like you're at home there :-) Breakfast was delicious; it was fresh homemade jam and very good kind-of-pancakes and other freshly baked things, and wonderful coffee with spices. It is also possible to have dinner in the Riad, and it was sooooooo delishes! We had a vegetarian meal with three courses, and now I really pity that I didn't ask for the recipes!

This place is amazing. Our host Howard is most welcoming and gracious and so are the staff are to nothing is to much trouble. He even came to rescue us on our first night when we managed to get lost and could not find our way back to the Riad. The food that they cook is really nice. The room we stayed in was very comfortable and did us a treat after a long day walking around Marrakesh. I would highly recommend staying here if you are visiting for a few days. So thank you for making our 4 nights in Marrakesh such a pleasant experience and if I ever return I will most certainly stay at your wonderful riad again.

Small, simple and clean, this riad was a great place to stay in Marrakech. The rooms are basic with en-suite bathroom and are cleaned daily. Our host was very friendly and accommodating, he organised excursions and taxis for us. The riad is a ten minute walk from the main square, it takes a few trips to get your bearings. I would stay here agian when visiting Marrakech.

The property is a lovely house situated in the back streets of the old town. We tried to email and then ring the property to arrange a shuttle from the airport but we were unable to make contact and therefore our first encounter of Marrakech was being fleeced 300Dr from the taxi £28, for a £10 fare. We were dropped off outside the old town and escorted to the road having to pay a further 50Dr as a tip. Met by Howard our host and owner of the property who at first seemed to be very helpful, we were required to pay a further 300Dr for city tax but later again found out that we had again been fleeced above the going rate of 190Dr. Howard showed us part way to the square and then left us to find our own way, which we found quite intimidating as all any of the locals wanted to do was lead us down other back streets away from the town square. We did eventually arrive at the souks but again felt intimidated as two females who the locals tried to lead away from the bustling square. This was only our first day there so we retired back to the riad where Howard had earlier suggested we have our first meal, not wanting to disrespect his home we agreed and he made chicken kebabs with a bottle of wine. A very basic but nice meal, here we realised Howards intention was again to obtain as much money as possible from us charging 500Dr for the meal £50, I would have expected it to have been a quarter of the price. We decided after this that it would be more cost effective,safer and more comfortable trip to leave the Riad and book into a hotel and that's exactly what we did the following morning, we just felt that we couldn't trust anyone even our host. Alovely property but couldn't trust anyone, we will not be going back to Marrakech.

Aouward is an extremely lovely man, and does his best to accommodate with his customers, from booking taxis (getting the best rates) to accommodating for dinner with food. However, the owner Bridget is an extremely rude individual, she has absolutely no people skills with customers, and makes the whole stay extremely uncomfortable and unsettling. (Luckily she is not here often). She also feels the need to hang around and follow the guests of the Reid repeating "this is my hotel do not do this and that" which is really unsettling, considering we are all of middle age, treating the hotel with respect. If Bridget is staying in the Reid then it is not British friendly, she confirmed that she does not like the British and that she does not want them staying in her hotel, by her attitude she is racist. However, if it is just Aouward (manager) then all is fine. Bridget (owner) appears to not like anyone, and is completely rude to the customers. Basically she told us she is very rich and the British are not worthy of staying in her Reid. However Bridget likes to be treated like she owns the place and everyone in it. AVOID WHEN BRIDGET IS THERE, CHECK BEFORE YOU BOOK. The Riad is lovely, although we stayed where temperatures sawed into the 40s, considering the communal areas were not air conditioned and no pool it made it rather difficult. But I'm sure in normal temperatures this is not an issue. The Riad was very clean, a wonderful cleaner was always at the Riad, cleaning. I felt tired watching her as she worked so hard. Although she didn't speak much English she new to smile and we had a couple of jokes which was lovely. Her and Aouward are star employees, I only wish they owned the Riad. The food at the hotel was good along with soft drinks, although twice the price as the market. But if you want guaranteed no food poisoning and no one trying to sell you thinks then it was lovely. Also on the market square there is a very big restaurant called argana which was lovely and half the price. Costs about 100DH to get there by cab. Food in hotel was 200DH per person for 3 courses. Water 20DH soft drinks 15DH. Again a lot cheaper in the square. However it was also lovely at the Riad. The Ried is in a complicated location and you can REALLY EASILY GET LOST, however the manager will direct you to the market, once you have done it a couple of times, you will be fine. We stayed at the hotel for 8 nights, my recommendation is 4 nights at the most. I would also add that it is not child friendly (not because of any specific reason, but there is nothing to do for children at the hotel). Bridget actually destroyed our holiday! She threw water over guests and assaulted another one of our groups (this was reported to the police) I would avoid this Riad if incompletely honest. Bridget is racist, and she doesn't like people talking in her Reid. As I say she is violent, and the police were called. I have supplied a statement on this review which will prove what she did as it is signed by the Reid managers which was passed to the police. The Riad is rated high because if you threteren to leave a bad review your given the sob story from the manager (this is a family run hotel and we won't be able to feed everyone if you place a bad review) however I feel it's right to be honest. Not only this, I was told I would be contacted from the Riad in regards to cockroaches found in the hotel room along with the violent actions from Bridget (owner) however this did not happen and I have no contact method to get in touch with the Riad. Think twice when booking this Riad.

Cab from airport cost 200 MAD. We were expected to pay 250. We refused and was dumped away from the riad, which meant we got lost, finally paying for someone to take us there. Met Aouad who was very helpful. However, 3 days in to holiday we were introduced to the "owner", a woman who drank more alcohol than she could handle. The night before we left she aggressively told one of our group to get his feet off the couch. He was unwell and just ignored her. She then threw a bottle of water over him. A row broke out. Aouad reassured us that the police will be informed. Have heard nothing to date. She told us on more than one occasion that she did not like English people, and was very surprised that when she visited Bath that we use toilets and wash our hands. I would advise any traveller to this riad to contact Aouad to arrange a cab from airport and stay out of the way of the woman if she pitches up. Also bear in mind that any longer than 2/3 days may prove too much. Also be prepared for a very monotonous breakfast consisting mainly of bread and jam. The addition of eggs would be welcome and cheap. Do your research and be safe.

Nice little Riad run by Aouad The Riad is beautiful and quaint Aouad tells us that it is 400 years old. Overall our stay was great and Aouad was very helpful and a hive of information. He directed USA to the markets on our first night and told us call if we got lost. We had two rooms for our family and the rooms were nicely decorated and well maintained. The bathrooms could do with a refurb. The Riad was a good 15-20 minutes walk from the souks a bit far for my liking but acceptable. We traveled to and from the Riad at all times of the day and night and did not feel uncomfortable or threatened the locals were friendly and gave us directions on our first night.

152, Bab Aylane, Derb Caid Rassou Marrakech

Hotel highlights

  • Close to Jamaa el Fna and Marrakesh Museum
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Medina, Riad Nerja Hotel is within a mile (2 km) of popular sights such as Jamaa el Fna and Marrakesh Museum. This 5-room, 3-star riad has conveniences like free breakfast, a restaurant, and free in-room WiFi. It's also close to Almoravid Koubba and Ben Youssef Mosque.


Dining

Free breakfast is included with your stay. Explore the riad and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

All of Riad Nerja Hotel's 5 rooms are air-conditioned and have an array of amenities, including ceiling fans, phones, and desks. Guests can stay connected with free WiFi.


Property features

Guests of Riad Nerja Hotel enjoy free WiFi in public areas, a terrace, and laundry facilities. For transportation, you can make use of a shuttle from the hotel to the airport (available 24 hours) for EUR 15.00 per room, as well as a casino shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. This riad also has barbecue grills.

Room options

Double Room (Kenia)

Full 1 | Sleeps 2

Standard Room, 2 Twin Beds (Soraya)

Full 1 | Sleeps 2

Standard Room, 2 Twin Beds (Leila)

Full 1 | Sleeps 2

Suite (Sultane)

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 109 reviews