Concierge Plaza San Rafael

Beachfront, with outdoor pool

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Standard Room Ocean View | Terrace/patio

Overview
Rooms
Location
Policies

Popular amenities

Pool
Laundry
24/7 front desk
Housekeeping
Parking included
Free WiFi

Explore the area

Calle Veracruz No. 46, Malecón de Cuyutlán, Cuyutlan, COL, 28350

Place, Cuyutlan Beach
‪1 min walk‬
Place, Cuyutlan Boardwalk
‪1 min walk‬
Place, Tortugario Ecological Center
‪8 min drive‬

Room options

Room Deluxe

376 sq ft
Sleeps 4

Standard Room Interior View

258 sq ft
Sleeps 4
2 Double Beds

Standard Room Ocean View

301 sq ft
Ocean view
Sleeps 4
2 Double Beds

Deluxe Room, 2 Double Beds, Garden Area

269 sq ft
Resort view
Sleeps 4
2 Double Beds

Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

45 sq ft
Beach view
Sleeps 4
2 Double Beds

Room Superior with Sea View

301 sq ft
Sea view
Sleeps 4

Room Standard

279 sq ft
Sleeps 4

About the neighborhood

Cuyutlan

Concierge Plaza San Rafael places you 2.7 mi (4.4 km) from Tortugario Ecological Center. This 3-star hotel welcomes guests with 30 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Cuyutlan Beach - 1 min walk - 0.0 miles
Cuyutlan Boardwalk - 1 min walk - 0.0 miles
Community Museum of Salt - 5 min walk - 0.3 miles
Tortugario Ecological Center - 8 min drive - 3.1 miles
Playa La Audiencia - 39 min drive - 32.1 miles

Getting around

Manzanillo, Colima (ZLO-Playa de Oro Intl.) - 60 min drive

Restaurants

‪Mariscos Dago's - ‬2 min walk
‪La Ola Verde - ‬1 min walk
‪Mariscos El Güero - ‬2 min walk
‪Teresitas Restaurant - ‬1 min walk
‪Enramada Raúl “El Güero” - ‬14 min drive

About this property

Concierge Plaza San Rafael

Beachfront, with outdoor pool

Guests of Concierge Plaza San Rafael enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this beach hotel include laundry facilities, a TV in a common area, and wedding services.

Guests can expect free WiFi and 32-inch LED TVs. Free local calls and ceiling fans are other standard amenities.

Recreational amenities at the hotel include an outdoor pool.

Similar properties

Pool
Free WiFi
Restaurant

Pool
Pet friendly
Air conditioning
Laundry

$129 nightly

Oct 17 - Oct 18

Total with taxes and fees

Pool
Pet friendly
Air conditioning
Laundry

$129 nightly

Oct 17 - Oct 18

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free offsite parking
Free self parking on site
Free RV/bus/truck parking on site

Restaurants on site

Restaurante 7 Mares

Things to do

Outdoor pool
TV in common areas

Family friendly

Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Outdoors

Garden
On the beach
Picnic area
Terrace

Accessibility

No elevator

2 floors
3 buildings
Built in 1999
Designated smoking areas
Traditional architecture

Room amenities

Bathroom

Private bathroom
Shower
Towels provided

Entertainment

32-inch LED TV

Ceiling fan
Free local calls

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 6:00 AM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Concierge Plaza San Rafael

Concierge Plaza San Rafael Cuyutlan

Concierge Plaza San Rafael Hotel

Concierge Plaza San Rafael Hotel Cuyutlan

Concierge Plaza Rafael Hotel

Concierge Plaza San Rafael Hotel

Concierge Plaza San Rafael Cuyutlan

Concierge Plaza San Rafael Hotel Cuyutlan

Frequently asked questions

Are free cancellation options available at Concierge Plaza San Rafael?

Concierge Plaza San Rafael provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do around Concierge Plaza San Rafael?

This hotel is located in Cuyutlan, just steps from Cuyutlan Beach and Cuyutlan Boardwalk, and within a short walk of Community Museum of Salt. Tortugario Ecological Center is also within a driving distance of 2.7 mi.

Is parking available on site at Concierge Plaza San Rafael?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Concierge Plaza San Rafael have a casino?

No, Concierge Plaza San Rafael doesn't have a casino.

Is there an indoor pool at Concierge Plaza San Rafael?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Concierge Plaza San Rafael?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, an ocean-view restaurant, and a restaurant bar.

Does Concierge Plaza San Rafael have a hot tub?

No, there isn't a spa tub at this hotel.

Does Concierge Plaza San Rafael have a restaurant with a breakfast menu?

Yes, Concierge Plaza San Rafael serves breakfast for a surcharge on weekend mornings at Restaurante 7 Mares.

Does Concierge Plaza San Rafael allow pets to stay for free?

No, pets aren't allowed at Concierge Plaza San Rafael.

Are there connecting rooms at Concierge Plaza San Rafael?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Concierge Plaza San Rafael?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or resort views.

Does Concierge Plaza San Rafael have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Concierge Plaza San Rafael.

Concierge Plaza San Rafael Reviews

5.8

6.2/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

2/10 Terrible

Ana

Sep 30, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

TOTTALLY SCAM DONT GO! This hotel is under construction, there is no water, electricity or any service. their phone is not in service, The room they give me was dirty no towels, not even toilet paper. Stuff didn't give me any information, i asked for a relocation. They say it was my problem. I asked for a refund, they say no refund are made. I contacted expedia they said, booking was in process so they will check with hotel to see IF THEY AGREE TO REFUND MY MONEY, i had to pay transportation, another expensive hotel because couldn't find any rooms available. Horrible experience. I email the property haven't answer.

Stayed 2 nights in Sep 2023

4/10 Poor

Ramiro

Business traveler, Traveled with family

Sep 3, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is not worth the priced

Stayed 1 night in Sep 2023

4/10 Poor

maria, ALPINE

Traveled with family

Mar 14, 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The area us pretty dead. Property and room falling apart with little maintenance ir poor repairs. It appeared to me the town is decaying for several years. No investment in the properties around while i understand that Covid had a great impact, i would not return..ever. Nothing to do. Beaches are not for swimming. Clean but strong currents

Stayed 2 nights in Mar 2022

10/10 Excellent

Kenneth

Traveled with family

Jan 29, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome view.

Stayed 1 night in Jan 2022

4/10 Poor

Maricela

Traveled with partner

Nov 4, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The only good thing was being really close to the beach .

Stayed 2 nights in Oct 2021

2/10 Terrible

antulio

Business traveler

Sep 4, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst

To many cockroaches to sleep there Everything too old and dirty Could not stay the night

Stayed 1 night in Sep 2021

2/10 Terrible

Ana L

Traveled with family

Feb 10, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Horrible condition stay away , probably 40 or 50 years ago was nice but they haven’t invest a dime on it :(

Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Traveled with group, Traveled with family

Oct 5, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best but not the worst.

The pictures look better than the actual place, I'm guessing the pictures in the hotel description are outdated or were taken back when the place was new. The hotel was very run down. In the amenities it says lounge bar but we never found it. The doors to the room would jam and would not lock properly. There is no restaurant so you either have to bring your own food or pay at one of the many locations in the small town or on the beach where the food is extremely bland, bad quality and overpriced. The Hotel itself needs a lot of work and maintenance. There are no towels in the room, we had to keep asking and coming to reception to get them ourselves. The service is terrible. They also say there is free wifi but it doesn't reach any of the rooms. The best part about the place was the pool, also needs some maintenance but it served its purpose.

Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Jul 7, 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Stayed 1 night in Jul 2019

8/10 Good

Aurora

Feb 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Jan 2019

4/10 Poor

rodriguezjorgea, Guadalajara

Sep 24, 2018

Disliked: Property conditions & facilities, room comfort

All the existen áreas are in Poor conditions Needs to be updated Bathroom Lavatories All doors Windows

Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveler

Sep 1, 2018

I not recomend is agli place

Bad experience is old place dirty agly bathroom not aircondi

Stayed 3 nights in Aug 2018

4/10 Poor

Catherine

Jul 31, 2017

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Not a good place to stay.

The only good thing about the hotel was the location, view and all the good places to eat nearby. It's very run down.

Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveler

Sep 24, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel closed

Arrived to the property only to find out it was closed, no body at the hotel.

2/10 Terrible

Silvia, Cuyutlan Colima

Jul 17, 2016

Disliked: Staff & service, property conditions & facilities, room comfort

Customer service

The first room we stayed in had a huge gap above the door, making mosquitos and salamanders come in and out constantly. The receptionist at the time just told us to put a towel to cover the gap. The second room we stayed in, the water stopped working. Making us having to switch rooms a third time.

8/10 Good

Miguel, chicago

Apr 30, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

friday was a wed. from 9 pm till 4am.... overall good clean nice

4/10 Poor

Rafael, DENVER COLORADO USA

Jan 13, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CUYUTLAN

HOTEL IS OK FOR THE PRICE, UNCOMFORTABLE BEDS, MANY MOSQUITOS ON THE PROPERTY (PATIO, GARDEN,POOL). BEACH IS UGLY AND THE TIDE IS VERY STRONG. WEATHER OK FOR THE SEASON.

2/10 Terrible

Verified traveler

Oct 18, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My partner and I checked into the hotel around 7:00 pm. There was never any HOT WATER and the room was so uncomfortably warm it was like a sauna! Around 8:30 the night watchman, the only employee at the hotel knocked on our door and said we needed to pay additional money. It was very strange and weird! I said no that was not correct and I would speak to them in the morning. In the morning I spoke to a woman and explained that when you book through hotels.com all fees were included. She insisted that I pay additional money. I walked her through the booking process online so she could see that the price for the room was exactly what I had already paid with hotels.com, and that I did not owe anything extra. She was very rude and then lied saying that the hotels.com price was incorrect. At this point I just wanted to get away from this hustler trying to shake me down for extra cash. I gave her the money and left, saying I would be calling hotels.com and letting them know exactly what shady dealings had transpired at this hotel. We travel a lot and have booked over 90 hotel nights this year alone. Hotels.com was wonderful as usual when I called them and they took care of everything for us. I hope this review will help other unwary foreigners from being taken advantage of by unscrupulous and dishonest people. Stay away from this establishment.... There are many other decent and honest businesses all around.

2/10 Terrible

A Disappointed, Traveler

Oct 8, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Don't waste your money or time!!!! This hotel is nothing like the photos. The rooms are DIRTY and need repair. The ceiling fan barely worked and the room was hot, stuffy and like an oven. The noise was unbearable and we could barely get a few hours of sleep. When we tried to address the issues the staff was rude, and uncaring. No tv, no airconditioning, no restaurant and dirty... No thank you.

6/10 Okay

Jesse Rojas, Bakersfield, CA

Sep 2, 2014

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel not good, but area really good

This hotel looks a lot better in pictures that in person, the hotel is ok, right by the beach which is great, but the condition of the rooms are really not good, no A/C, old, not so clean, and there are a lot of mosquitos. Pool is nice, and the food by the beach is amazing. They receive you with fresh coconuts to drink. Little town of Cuyutlan is good to walk by. Beware, because this beach is open and not safe because of sharks.