Skip to main content
Beginning of main content

Holiday Inn & Suites Makati

4.5 out of 5.0

Recent guest reviews

Nice hotel connect to the mall Friendly staff

Out of all the hotels I have stayed at in my life: This Holiday Inn was by far the most pleasant and memorable experience I have ever had. The personnel was OUTSTANDING, and the guest service could not have been better. I would reccomend this hotel to anybody; even if they were not going to the Philipines, I would encourage them to go just for the great customer service. I cant say enough about the staff: Arnold, Joselyn, Demetrius, Khen, Tracy, Gen, Ulysses, and the rest of the staff. I will certainly be back. A perfect 10 for everybody!

I've stayed at this hotel more than 5 times and have never been disappointed. Service throughout, from the staff who greet guests at the entrance to the front desk, security, guest service and rooms staff -- all very courteous and pleasant. Kudos to Holiday Inn's management for outstanding staff training and supervision.

I met several great people in this hotel. I felt welcomed and loved. The breakfast buffet was the best thus far. And Ray Antin was so attentive to me that I fell in love with him already!

I could not find the most appropriate word but i will be coming back...

Read the reviews and they were accurate. Buffet breakfast was great. Massage and facial were good too. Location was excellent!

Location is great. I plan to return to this hotel.

everybody's helpful and prioritized their customers.

This was my first international trip, and going overseas like this was a little concerning. I had read reviews of many hotels in and around the airport, which is where i wanted to be, and deciding on the Holiday Inn in Makati was the perfect choice. I stayed in the Executive Club room which was located near the top floor. Amenities, service, cleanliness, were all fantastic. The price was a little more then I wanted to pay, however I am glad that I decided to go the extra. Location of the hotel is good for visiting MOA, also there is a mall attached to the property with many dining facilities, although the restaurants inside the hotel are good also, in fact the buffet served for breakfast is extensive, sure to please anyone. The pool which is located on the rooftop was clean and inviting, also staffed with lifeguards and rooftop bar service. All in all I would highly recommend the Holliday Inn Makati to any one planning to stay in manila for either business or pleasure. I travelled alone but I seen many families here at the hotel and all seemed to be enjoying their stay. My trip was for pleasure and I will be sure to stay here again next time I visit.

The hotel location is very good, in the luxury neighbourhood of Manila. There is a shopping mall which has a direct passing door from hotel. The staff was very friendly. The room was spacious and clean. We had only trouble with internet. Because free connection was very bad. The hotel internet system directs you to buy paid internet which is faster. 700 Pesos per day is not affordable for a tourist.

Nice place close to amenities. Conveinience of attached to shopping etc. A great place for business or pleasure.

The rooms are a bit better than OK. The staff are very nice. What drove me crazy is having to wait 5 minutes at least for an elevator every single day. Also, the buffet breakfast is good. I just wish they knew how to make waffles. Waffles are supposed to be crispy not taste like pieces of cake!

Its my second stay there and its as good as the first one. Right at the center of Makati, 5 min walk to Greenbelt and near the entrance to a huge shopping mall. There is a lot of construction nearby but no disturbance at all. Also reasonably priced and almost always fully booked, make reservations in advance and enjoy your stay in Phillis.

Holiday Inn is fabulous for the price and the hotel room was very clean, modern and spacious! I would definitely recommend and stay here again. The staff are friendly and even gave us a tour of the room. The holiday inn is at at great location connected to Gloriette shopping centre.

Excellent property conveniently located to many venues. Hotel staff- "Filipinos" were extremely pleasant, helpful, and accommodating.

Excellent hotel, great amenities, very friendly & well mannered staff, great location. Exception, food, bar, & restaurant staff need better time management. They seem to be insensitive to time restrictions & conditions.

Great new hotel, clean close to the mall! Great stay.

outstanding hotel, large room, beautiful pool area, great breakfast, helpful friendly staff, convenient to dining, shopping, and night life

very nice....very relaxing environment...>>>nice all..so with the staff, very accommodating..>>>i strongly recommend a good place to stay while in makati..>>>

Room options

Suite, 1 King Bed, Corner

King 1 | Sleeps 3

Club Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Premier Room, 2 Double Beds

Full 2 | Sleeps 3

Deluxe Room, Non Smoking

Full 1 | King 1 | Sleeps 3

Guest reviews for Holiday Inn & Suites Makati

Everyone (6) Couples (3) Business (2) Family (4) Other (4)
5

nice hotel connect to the mall

Everyone

Nice hotel connect to the mall Friendly staff

By on Aug 24, 2017

Review comment responded on Sep 5, 2017

Dear guest, Thank you for taking the time to share your comments on Orbitz. We hope to have an opportunity to welcome you back in the near future.

5

superb customer service:

Everyone

Out of all the hotels I have stayed at in my life: This Holiday Inn was by far the most pleasant and memorable experience I have ever had. The personnel was OUTSTANDING, and the guest service could not have been better. I would reccomend this hotel to anybody; even if they were not going to the Philipines, I would encourage them to go just for the great customer service. I cant say enough about the staff: Arnold, Joselyn, Demetrius, Khen, Tracy, Gen, Ulysses, and the rest of the staff. I will certainly be back. A perfect 10 for everybody!

By , from MAKATI HOLIDAY INN on Jul 7, 2017

Review comment responded on Aug 9, 2017

Thank you so much for the wonderful commendation, Scott. It feels rewarding for all of us to learn that we were able to achieve our goal of providing you with a fantastic stay.

4

excellent location, great service!

Everyone

I've stayed at this hotel more than 5 times and have never been disappointed. Service throughout, from the staff who greet guests at the entrance to the front desk, security, guest service and rooms staff -- all very courteous and pleasant. Kudos to Holiday Inn's management for outstanding staff training and supervision.

By , from Dumaguete on Apr 6, 2017

5

nice! close to the mall.

Everyone

I met several great people in this hotel. I felt welcomed and loved. The breakfast buffet was the best thus far. And Ray Antin was so attentive to me that I fell in love with him already!

By , from los angeles california on Mar 11, 2017

Review comment responded on Apr 7, 2017

Dear Milton, Thank you for your feedback. We're delighted that our location and colleagues made your stay a memorable experience. Your review serve as a motivation for all of us! Kind regards, Holiday Inn & Suites Makati Team

5

nice hotel right in the shopping complex.

Everyone

I could not find the most appropriate word but i will be coming back...

By , from nj on May 14, 2016

4

very clean and good breakfast

Everyone

Read the reviews and they were accurate. Buffet breakfast was great. Massage and facial were good too. Location was excellent!

By on Mar 22, 2016

4

i plan to return. location is great.

Singles

Location is great. I plan to return to this hotel.

By on Dec 20, 2015

5

family trip

Families

everybody's helpful and prioritized their customers.

By on Nov 8, 2015

5

first trip to manila

Singles

This was my first international trip, and going overseas like this was a little concerning. I had read reviews of many hotels in and around the airport, which is where i wanted to be, and deciding on the Holiday Inn in Makati was the perfect choice. I stayed in the Executive Club room which was located near the top floor. Amenities, service, cleanliness, were all fantastic. The price was a little more then I wanted to pay, however I am glad that I decided to go the extra. Location of the hotel is good for visiting MOA, also there is a mall attached to the property with many dining facilities, although the restaurants inside the hotel are good also, in fact the buffet served for breakfast is extensive, sure to please anyone. The pool which is located on the rooftop was clean and inviting, also staffed with lifeguards and rooftop bar service. All in all I would highly recommend the Holliday Inn Makati to any one planning to stay in manila for either business or pleasure. I travelled alone but I seen many families here at the hotel and all seemed to be enjoying their stay. My trip was for pleasure and I will be sure to stay here again next time I visit.

By on Oct 12, 2015

5

nice business and holiday hotel

Couples

The hotel location is very good, in the luxury neighbourhood of Manila. There is a shopping mall which has a direct passing door from hotel. The staff was very friendly. The room was spacious and clean. We had only trouble with internet. Because free connection was very bad. The hotel internet system directs you to buy paid internet which is faster. 700 Pesos per day is not affordable for a tourist.

By on Aug 14, 2015