I liked everything. The staff were very nice, the place was clean and the breakfast was great
The quality of the insulation of the property was atrocious. The floor above me traipsed around all hours of the night and woke me Up several times. Furthermore, Bathroom lights didn’t work and made seeing in there, bad as well.
Staff were very professional and helpful. Very clean.
Predictably good quality and cleanliness. Construction in the parking lot was a minus.
Convenient location, good breakfast , nice and clean roon
The service and friendly services . Breakfast was a plus.
The staff was very nice. The hotel was clean. The kids had a great time swimming in the pool.
Stayed on business on quiet side street by 2 other hotels.Despite being adjacent to Rt 93 no highway noise noticeable when windows closed.Hotel was quiet with exception of room doors which slam shut -this should be fixed for guests comfort when trying to rest,relax work.speaking of work-no desks in room only a small round table which in our case wasnt level due to legs not being screwed on correctly.Otherwise everything worked in room-lack of vent fan in bathroom also a minus.Indoor pool is small and overrun with kids due to questionable program of allowing locals to utilize.Have never seen this anywhere to my knowledge and its a disservice to paying guests. Location is good,5 minutes to highway-ten to downtown driving.uber was $7 and walking not bad at all. Would stay again as price was right and got a good nights sleep three nights in a row.
When I stayed for a week at the hotel in July 2018, the accommodations were generally fine, but the suite that I was assigned, though an upgrade, had a jacuzzi that did not work and damaged furniture that needed to be repaired or replaced. Also, there was a mechanical problem with the room door that nearly prevented me from entering the room with the electronic key. It took more than two days to resolve the problem. On the positive side, the hotel desk staff was very friendly and responded well to my needs. It appears that the hotel is making an effort to maintain a clean and enjoyable establishment.
It is a good one. Everything is fine. We are happy with what we paid.
Was a okay place to stay, showing it's age a bit. Still the rooms were comfy & clean, staff were very nice.
This was a stopover trip between MA and VT. The room was comfortable, clean and well maintained. Our dog was welcome and accommodated and there is plenty of outdoor walking space. Breakfast was adequate and filling and the coffee was really good. Pool and hot tub both clean and inviting. Thanks!
Overall....it was a great experience. The bed was a little firm for my liking.
Hotel was clean and comfortable with very friendly and helpful staff
Located within a mile (2 km) of Capitol Center for the Arts, Best Western Concord Inn & Suites is within 2 miles (3 km) of New Hampshire State House. This 66-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM.
All 66 rooms feature microwaves, refrigerators, and coffee makers. Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard. Housekeeping is available once per stay.
At Best Western Concord Inn & Suites, guests enjoy an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
I liked everything. The staff were very nice, the place was clean and the breakfast was great
The quality of the insulation of the property was atrocious. The floor above me traipsed around all hours of the night and woke me Up several times. Furthermore, Bathroom lights didn’t work and made seeing in there, bad as well.
Staff were very professional and helpful. Very clean.
Dear Guest, thank you for completing the survey regarding your recent stay at our property. I am glad that you liked our location and I hope we see you again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Leon
Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. That being said, we do really appreciate the high rating that you gave our hotel through our survey, but are even more ecstatic to hear that your stay was memorable and just as expected! We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me at the hotel anywhere in between 6am-4 pm. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a great rest of your day! :) Sincerely, Adriana B. Best Western Concord Inn & Suites
Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate the wonderful rating, but are even more ecstatic to hear that your stay was memorable! We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me between 6 am- 3:30 pm at the hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a great rest of your day! Sincerely, Adriana B. Guest Services Best Western Concord Inn & Suites
Predictably good quality and cleanliness. Construction in the parking lot was a minus.
Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. That being said, we do appreciate the high rating and kind comments regarding the cleanliness of our hotel! We appreciate your patience during the seal coating of our driveway! There were some potholes that were getting pretty large so they decided to bring the workers in to do some driveway work. We know it was a hassle to deal with, so we really do appreciate the patience and understanding. We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me at the hotel anywhere in between 7 am- 6 pm Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a great rest of your day! Sincerely, Guest Services Best Western Concord Inn & Suites
Convenient location, good breakfast , nice and clean roon
Thank you for completing our hotel's survey! We appreciate the wonderful rating, but are even more ecstatic to hear that your stay was convenient and pleasant! We deeply thank you for your feedback because by telling us what you liked about your stay, it helps us better determine how to help other guests in the future! We appreciate your loyalty to our brand and I hope you have a fantastic rest of your day! Sincerely, Adriana B. Guest Services Best Western Concord INN & Suites
The service and friendly services . Breakfast was a plus.
Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback! We appreciate the rating and team compliments, but are even more ecstatic to see that your stay was enjoyable! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon and I hope you have a great rest of your day! If I can be of assistance in the future, please don't hesitate to contact me at the hotel by phone or by email. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Guest Services Best Western Concord Inn & Suites
Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon! If we can be of any assistance in the future, please don't hesitate to contact the hotel by phone or you can shoot us an email. There is a front desk member at our desk 24/7 so we will make sure to get back to you as soon as we can! Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand!
We apologize that your stay was less than satisfactory. We always strive to make sure all of our guests feel welcomed and comfortable, and we are grateful to receive feedback so that we can make that possible. We hope this does not deter you from staying with us in the future. Thank you, again for your feedback. Have a lovely day.