Best Western Concord Inn & Suites

The hotel is situated down a street with 3 other hotels and while it would take 25 mins to b walk to downtown, you could drive to it easily in 5 minutes. Very clean and comfortable with great breakfast and very nice pool and hot tub.

we would stay here again room was clean, confortable, and maid service was excellent xxxxxxxxxxxxxxxxxxxx

Fast check in, good rooms, but place is a little loud from doors banging and people walking. The hotel could use more insulation. Overall, it was a good place for the money

Fine but no bathroom fan. No onsite restaurant, breakfast was fine but same variety each day.

We have stayed here several times before and always thought it was nice enough, however during our most recent stay we had room 120 adjacent to the rear entrance and stairway. The door banged open and people stomped up the stairs til after midnight every night and people started stomping back down at 5:00 am. Plus one morning we were awakened at 4:30 by a barking dog in the room next door. We would probably stay here again, but I would not accept this room, nor 220 directly above.

Very nice hotel and and excellent breakfast each morning.

Good hotel. Some areas of cleanliness were neglected, for example, vacuuming and the details of housekeeping. The TV remote worked sporatically and frequently jumped from analog (snow) to digital (good picture).

Wonderful, relaxing stay. Staff very accomodating. Will stay again.

The location was perfect as I had to take an exam on Main Street the next morning. Upon arrival- there were 2 pairs of upset customers in line before me- they were checked into rooms that weren't clean and had to switch rooms. One woman was asking what door she should use and how to get to her room- GSA replied it's over there- use any door not a very welcoming experience- as it was my turn, I politely asked if it was a corner room - GSA replied no it's not and I cannt switch you bc we are sold out I never asked to switch rooms- I was just wondering where it was located. On to the room- several hairs in the tub- the toilet looked like it was not even cleaned. The morning staff on the other hand was great- breakfast was ok- perfect coffee nice and hot ! I didn't use the pool but it looked nice- and they had diy laundry service on site which is nice if you need it

Speedy check in, polite and courteous staff. Very clean room, comfortable, spacious, everything needed was there. Awesome breakfast bar in the morning. Didn't go swimming but nice pool. Well kept property.

When I'm traveling and staying in a hotel, I'm looking for quiet, comfortable, and clean. My experience at Best Western Concord exceeded all of the above, with the bonus of a pleasant staff, excellent breakfast, and spacious, modern room. I'll be back and I would totally recommend to others.

Wifi connection is not good even our room is not far from the front desk area. We were using the neighbor hotel's WIFI.

Everything went well from the front desk check in , the clean room with flat-panel tv, refrigerator & microwave, the workout room, the pool &, uh oh, we tried to sleep.....not good! They must have forgotten to put sound insulation in the walls & ceiling (we were on the second floor). You could hear every foot step above and even the rustling of the metal hangers in the closet. Every use of water (shower, toilet flush, etc. from above or next door) was as if it was right in our room. In the morning (around 5:30 am) the person above us must have got up for the day because we were awakened by their footsteps, shower, etc. It really is too bad because everything else was very good including the hot breakfast buffet. We would not stay here again but if you do ask for the top (3rd) floor, maybe that would be a little better.

Arrived after a long day of driving and this was a great find. Front desk attendant made fantastic dinner recommendation. Room was wonderful.

We were given a handicap room for no apparent reason, which wasn't much of an issue until we realized it meant no shelving in the bathroom, glaringly bright vanity lighting, sink water pressure that rivaled a firehose, and a shower that sprinkled water-like substances from the showerhead. Fortunately, the bed was comfortable at least and we almost had a full night's sleep until the person upstairs turned on his bathroom faucet at 5:00 a.m. When I pointed out that the "handcapped" room was indeed handicapped for occupants (including someone who actually was handicapped), the front desk clerk said in a perfunctory tone, "I'll be sure to tell the manager about your issues." Yeah, right... last time I stay at this place.

Very comfy, very neat and tidy. Definitely will be back!

Staff very friendly and accommodating. Rooms clean and conveniently located to I-93 and downtown Concord. Nothing special about hotel but perfectly adequate for business or family travel.

Well laid out facility with comfortable rooms. Non-smoking enforced within the hotel. Decent breakfast buffet is better than most. Pool and work-out facilities are clean, well-maintained. There were only two of us but there was plenty of room for family of four or five with roll-out cot.