Skip to main content
Beginning of main content

Recent guest reviews

I liked everything. The staff were very nice, the place was clean and the breakfast was great

The quality of the insulation of the property was atrocious. The floor above me traipsed around all hours of the night and woke me Up several times. Furthermore, Bathroom lights didn’t work and made seeing in there, bad as well.

Staff were very professional and helpful. Very clean.

Predictably good quality and cleanliness. Construction in the parking lot was a minus.

Convenient location, good breakfast , nice and clean roon

The service and friendly services . Breakfast was a plus.

The staff was very nice. The hotel was clean. The kids had a great time swimming in the pool.

Stayed on business on quiet side street by 2 other hotels.Despite being adjacent to Rt 93 no highway noise noticeable when windows closed.Hotel was quiet with exception of room doors which slam shut -this should be fixed for guests comfort when trying to rest,relax work.speaking of work-no desks in room only a small round table which in our case wasnt level due to legs not being screwed on correctly.Otherwise everything worked in room-lack of vent fan in bathroom also a minus.Indoor pool is small and overrun with kids due to questionable program of allowing locals to utilize.Have never seen this anywhere to my knowledge and its a disservice to paying guests. Location is good,5 minutes to highway-ten to downtown driving.uber was $7 and walking not bad at all. Would stay again as price was right and got a good nights sleep three nights in a row.

When I stayed for a week at the hotel in July 2018, the accommodations were generally fine, but the suite that I was assigned, though an upgrade, had a jacuzzi that did not work and damaged furniture that needed to be repaired or replaced. Also, there was a mechanical problem with the room door that nearly prevented me from entering the room with the electronic key. It took more than two days to resolve the problem. On the positive side, the hotel desk staff was very friendly and responded well to my needs. It appears that the hotel is making an effort to maintain a clean and enjoyable establishment.

It is a good one. Everything is fine. We are happy with what we paid.

Was a okay place to stay, showing it's age a bit. Still the rooms were comfy & clean, staff were very nice.

This was a stopover trip between MA and VT. The room was comfortable, clean and well maintained. Our dog was welcome and accommodated and there is plenty of outdoor walking space. Breakfast was adequate and filling and the coffee was really good. Pool and hot tub both clean and inviting. Thanks!

Overall....it was a great experience. The bed was a little firm for my liking.

Hotel was clean and comfortable with very friendly and helpful staff

Hall St Concord NH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Capitol Center for the Arts, Best Western Concord Inn & Suites is within 2 miles (3 km) of New Hampshire State House. This 66-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

All 66 rooms feature microwaves, refrigerators, and coffee makers. Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard. Housekeeping is available once per stay.


Property features

At Best Western Concord Inn & Suites, guests enjoy an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed, 1 Queen Bed and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Best Western Concord Inn & Suites

Everyone (24) Couples (6) Business (5) Family (10) Other (2)
5
Family

I liked everything. The staff were very nice, the place was clean and the breakfast was great

By on Feb 21, 2021

2
Family with small children

The quality of the insulation of the property was atrocious. The floor above me traipsed around all hours of the night and woke me Up several times. Furthermore, Bathroom lights didn’t work and made seeing in there, bad as well.

By on Jan 6, 2021

Review comment responded on Jan 17, 2021

We apologize that your stay was less than satisfactory. We always strive to make sure all of our guests feel welcomed and comfortable, and we are grateful to receive feedback so that we can make that possible. We hope this does not deter you from staying with us in the future. Thank you, again for your feedback. Have a lovely day.

4
Everyone

By on Sep 9, 2020

5
Family

Staff were very professional and helpful. Very clean.

By on Jan 26, 2020

Review comment responded on Feb 9, 2020

Dear Guest, thank you for completing the survey regarding your recent stay at our property. I am glad that you liked our location and I hope we see you again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Leon

5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. That being said, we do really appreciate the high rating that you gave our hotel through our survey, but are even more ecstatic to hear that your stay was memorable and just as expected! We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me at the hotel anywhere in between 6am-4 pm. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a great rest of your day! :) Sincerely, Adriana B. Best Western Concord Inn & Suites

4
Everyone

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate the wonderful rating, but are even more ecstatic to hear that your stay was memorable! We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me between 6 am- 3:30 pm at the hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a great rest of your day! Sincerely, Adriana B. Guest Services Best Western Concord Inn & Suites

4
Family Business Business

Predictably good quality and cleanliness. Construction in the parking lot was a minus.

By on Jun 26, 2019

Review comment responded on Jun 27, 2019

Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. That being said, we do appreciate the high rating and kind comments regarding the cleanliness of our hotel! We appreciate your patience during the seal coating of our driveway! There were some potholes that were getting pretty large so they decided to bring the workers in to do some driveway work. We know it was a hassle to deal with, so we really do appreciate the patience and understanding. We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me at the hotel anywhere in between 7 am- 6 pm Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a great rest of your day! Sincerely, Guest Services Best Western Concord Inn & Suites

4
Family

Convenient location, good breakfast , nice and clean roon

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Thank you for completing our hotel's survey! We appreciate the wonderful rating, but are even more ecstatic to hear that your stay was convenient and pleasant! We deeply thank you for your feedback because by telling us what you liked about your stay, it helps us better determine how to help other guests in the future! We appreciate your loyalty to our brand and I hope you have a fantastic rest of your day! Sincerely, Adriana B. Guest Services Best Western Concord INN & Suites

5
Family Business Business

The service and friendly services . Breakfast was a plus.

By on May 12, 2019

Review comment responded on May 15, 2019

Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback! We appreciate the rating and team compliments, but are even more ecstatic to see that your stay was enjoyable! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon and I hope you have a great rest of your day! If I can be of assistance in the future, please don't hesitate to contact me at the hotel by phone or by email. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Guest Services Best Western Concord Inn & Suites

4
Everyone

By on Apr 15, 2019

Review comment responded on May 1, 2019

Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon! If we can be of any assistance in the future, please don't hesitate to contact the hotel by phone or you can shoot us an email. There is a front desk member at our desk 24/7 so we will make sure to get back to you as soon as we can! Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand!

Best Western Concord Inn & Suites

97 Hall St, Concord, NH 03301
url importing http://www.orbitz.com/Manchester-Hotels-Best-Western-Concord-Inn-&-Suites.h517529-p2.Hotel-Reviews
There was an error importing /Manchester-Hotels-Best-Western-Concord-Inn-&-Suites.h517529-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Manchester-Hotels-Best-Western-Concord-Inn-&-Suites.h517529-p2.Hotel-Reviews