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Mercure Manaus Hotel

3.5 star property
Suburban Manaus hotel connected to a shopping center, a quick walk to Manauara Shopping

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Photo gallery for Mercure Manaus Hotel

Sports facility
Exterior
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Kitchen
  • Bar
  • Pool
  • Parking available
  • Breakfast available

Explore the area

Map
Avenida Mário Ypiranga Monteiro, 1000, Adrianópolis, Manaus, AM, 69057-000
  • Manauara Shopping
    ‪6 min walk‬
  • Amazonas Shopping
    ‪4 min drive‬
  • Amazon Arena
    ‪5 min drive‬
  • Manaus (MAO-Eduardo Gomes Intl.)
    ‪13 min drive‬

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Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Privilege, Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Manaus

Located in Adrianopolis, Mercure Manaus Hotel is within a 10-minute walk of popular sights such as Hospital 28 de Agosto and Manauara Shopping. This 91-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Manaus and also close to Amazonas Shopping and Mindu Municipal Park.

What's nearby

  • Manauara Shopping - 6 min walk - 0.4 miles
  • Amazonas Shopping - 4 min drive - 2.3 miles
  • Teatro Amazonas - 4 min drive - 2.1 miles
  • Amazon Arena - 5 min drive - 2.7 miles
  • Port of Manaus - 5 min drive - 2.9 miles

Getting around

  • Manaus (MAO-Eduardo Gomes Intl.) - 25 min drive

Restaurants

  • ‪Hon Café & Work - ‬2 min walk
  • ‪Café da Manhã - Quality Hotel Manaus | Atlantica Hotels - ‬1 min walk
  • ‪La Vaca Negra - ‬4 min walk
  • ‪Restaurante Terra & Mar - ‬1 min walk
  • ‪Choupana Restaurante - ‬4 min walk

About this property

Mercure Manaus Hotel

Suburban Manaus hotel connected to a shopping center, a quick walk to Manauara Shopping
At Mercure Manaus Hotel, guests enjoy features like an outdoor pool, a gym, and a sauna. Valet parking is offered for BRL 30 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchenettes, dryers, and microwaves are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 70 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 721 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 70 per person
  • Valet parking fee: BRL 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • There is no hot water on site.
  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mercure Hotel Manaus
Mercure Manaus
Mercure Manaus Hotel
Mercure Manaus Hotel Hotel
Hotel Mercure Manaus AM, Brazil
Mercure Manaus Hotel Manaus
Mercure Manaus Hotel Hotel Manaus

Frequently asked questions

Is free cancellation available at Mercure Manaus Hotel?

Mercure Manaus Hotel provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What is there to do near Mercure Manaus Hotel?

This hotel is situated in Adrianopolis within a short 9-minute walk of Manauara Shopping and also 18 minutes on foot from Museu do Indio. You'll also find CIGS Zoo and Amazonas Shopping within a short drive.

Will I be able to park at Mercure Manaus Hotel?

Yes, valet parking is offered for BRL 30 per day.

Does Mercure Manaus Hotel have a casino on the premises?

No, Mercure Manaus Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Manaus Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Mercure Manaus Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Mercure Manaus Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Manaus Hotel have a restaurant with a breakfast menu?

Yes, Mercure Manaus Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Manaus Hotel allow pets to stay for free?

No, pets aren't allowed at Mercure Manaus Hotel though service animals are welcome.

Does Mercure Manaus Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mercure Manaus Hotel?

The closest major airport to Mercure Manaus Hotel is Manaus (MAO-Eduardo Gomes Intl.), which is 8 mi away (25 minutes by car).

Can I book a room with a balcony at Mercure Manaus Hotel?

No, there aren't any guestrooms with balconies at Mercure Manaus Hotel.

Mercure Manaus Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 76 out of 225 reviews
Rating 8 - Good. 86 out of 225 reviews
Rating 6 - Okay. 35 out of 225 reviews
Rating 4 - Poor. 17 out of 225 reviews
Rating 2 - Terrible. 11 out of 225 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Wilfrido

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Marilyn

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property is well located to the shopping center, dinners were good. Breakfast is available with a good number of options.
Stayed 3 nights in Oct 2024

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had great rooms, large and lovely good size bed. Also the curtains were total blockout. Buffet breakfast was very good. Staff service was good, but not much english speaking staff, but friendly all the same. Would recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Excellent hotel
Stayed 10 nights in Apr 2024

10/10 Excellent

Cristan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be better if the check in was faster!
Stayed 2 nights in Jul 2023

8/10 Good

Enrique, Washington

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location, price, big room and big bed, good service. All what you want in a hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel e localização.
Stayed 3 nights in Jul 2022

10/10 Excellent

DAVID, Lenexa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very close to large shopping mall and a relatively new and hip restaurant. All within a 5 minute walk.
Stayed 1 night in Jun 2022

6/10 Okay

Expedia

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

MARCO, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, walking distance to one of the main shopping malls in Manaus area. Walking distance to very good restaurants. Staff is always great, clean rooms. Very carefully with guests.
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

MARCO, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanness, safe and staff excellent!!!!
Stayed 1 night in Dec 2021

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. There were some issues with check in and room service, but the hotel responded quickly and made things right!
Stayed 4 nights in Oct 2021

8/10 Good

Leif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect room and reception, week breakfast

The room was absolutely spacious, clean and comfortable. Front desk very helpful and friendly at all times. Location of the hotel is convenient and in a safe area; not too far from city centre. If there is one thing I was not very happy about, that was breakfast: from food selection to service. I found the selection a bit week for Mercure and Brazilian standards; also, the staff who greeted me in the morning didn't seem very friendly or helpful. Still, despite the small problems with breakfast, I recommend Mercure Manaus as it is an absolute amazing hotel to rest after a hot day exploring the city and/or the forest.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with large pleasant rooms. Friendly and helpful staff. Good restaurant. 5 mins walk to Shopping Mall, with many restaurants. Bad points. Not enough glasses in the room. Only one chair, so eating a meal for two delivered by room service was tricky. TV channels limited.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk reception staff extremely helpful and cheerful. Very close to one of their main shopping centres.
Stayed 2 nights in Jun 2019

8/10 Good

Ana Cristina

Liked: Cleanliness, staff & service, room comfort

Would recommend and stay again at Mercure Manaus

Everyone at this hotel was very nice and helpful. The rooms are large and comfortable, though the bathrooms could use some updating. The bar served great cocktails (specially a delicious passion fruit caipirinha) very reasonably priced. The breakfast was wonderful. Different flavored fresh tropical fruits juices, delicious fruit and homemade pastries and breads that varied each day. Good strong brazillian coffee. The area around the hotel is residential and safe. A very short walk from de hotel is the Manauara shopping which is quite large and has some interesting shops.Downtown Manaus and excellent restaurants are a short taxi/uber ride away, which are quite cheap here. This hotel has a nice small rooftop pool and sauna.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
There was a great room, but the facilities are in need of repair. Doors to the pool and gym were a struggle to open.
Stayed 13 nights in Dec 2018

8/10 Good

Dayna

Liked: Cleanliness, staff & service

Clean, affordable hotel not far from airport

We arrived in the middle of the night. The front desk check in was easy and quick. The clerk understood we were exhausted and hurried through the process. We had 3 rooms, two with double beds. When we arrived they didn't have two rooms with double beds and kindly gave us a 4th room at no charge. The hotel is no frills and one of our rooms didn't have a working TV remote, complete Wi-Fi coverage or very much cold water. However, the price was fair for what we received. Most of the front desk staff spoke English which was very helpful. There is a mall within walking distance that has a food court but we ordered room service at 3am which was very good. The breakfast was interesting and perhaps typical in Brazil. If I needed a clean, safe place to stay, I would definitely stay here again. If you need something a little more plush, this isn't it. The hotel also offers airport transportation which we didn't know in advance and would've preferred to use since there were 5 of us.
Stayed 1 night in Oct 2018

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very good.
Stayed 3 nights in Jul 2018

8/10 Good

Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room and outstanding location

It was very comfortable stay and the room was clean, but the breakfast was decent. The hotel is conveniently located right next to shopping and restaurant area. I will come back again.
Stayed 3 nights in Mar 2018

8/10 Good

SARAH

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2017

8/10 Good

JOO HWAN

Liked: Cleanliness, staff & service
Disliked: Room comfort

Easy access downtown

Easy access to shopping area and restaurants..

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed experience. My Room had no hot water in the bathroom and I had to shower with a very cold water for 4 nights. After my complaint in the first day, the staf spent 4 nights "trying to fix it" with no sucess. Also there is no iron in room. If you use it many times in a trip, you will spend some embarrassing time using a shared Iron in a common area in the end of the hallway.