The hotel staff was very friendly and breakfast was very good. The hotel van was unreliable we had to pay for a cab to the hotel because the van was not heading back to the airport for another two hours.
Not bad good value Good location Quiet Comparable to previous trips
It might be the culture in that part of the country or a lack of customer service skills for the people working at that specific hotel, but I felt that I didn't get the value for the amount of money I paid to stay there. I wouldn't recommend this hotel to anyone going to Manaus.
Generally good. The staff were helpful and polite.
The Hotel is located next door to the night club - we could not sleep at all - music and laugh from 11PM until 6AM!!! Staff does not speak English at all. There was only one Towel in the bathroom (for two of us).
Located in Adrianopolis, Mercure Manaus Hotel is within a 10-minute walk of popular sights such as Hospital 28 de Agosto and Manauara Shopping. This 91-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Manaus and also close to Amazonas Shopping and Mindu Municipal Park.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served each morning for a fee.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchenettes, dryers, and microwaves are other standard amenities. Housekeeping is available on request.
At Mercure Manaus Hotel, guests enjoy features like an outdoor pool, a gym, and a sauna. Valet parking is offered for BRL 25 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a spa tub, and meeting rooms.
The hotel staff was very friendly and breakfast was very good. The hotel van was unreliable we had to pay for a cab to the hotel because the van was not heading back to the airport for another two hours.
Not bad good value Good location Quiet Comparable to previous trips
It might be the culture in that part of the country or a lack of customer service skills for the people working at that specific hotel, but I felt that I didn't get the value for the amount of money I paid to stay there. I wouldn't recommend this hotel to anyone going to Manaus.
Generally good. The staff were helpful and polite.
The Hotel is located next door to the night club - we could not sleep at all - music and laugh from 11PM until 6AM!!! Staff does not speak English at all. There was only one Towel in the bathroom (for two of us).
