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HM Tropical Hotel

4.0 out of 5.0

Recent guest reviews

Just returned from 10 days at tropical very nice. 10 mins from airport but no aircraft noise. In the middle of plays De palma,10 min walk to can pastilla, 15 min walk to arenal.early in season many places not open yet 11pm everyone going to bed not exactly party central.hotel very clean,rooms cleaned every day.all staff without exception from maintenance Man to reception/ Restaurant/ bar excellent and very friendly.Fernando head barman, desiree,pillar and fabiosa inthe restaurant, make the effort to speak to them they will reward you with great service..bus stop across the road from hotel bus every 10 mins into palma 1.50 euros cheap as chips.get the train to soller great day out.

My family requested a big room for us and our kids. And we had a 2 bedroom -room on the 7th floor, looking out at the sea. The room was cleaned promptly every morning. The breakfast and dinner were quite good with a nice variety. Also, when we asked at the desk, they provided us with a local restaurant away from the beach which was amazing. Our only issue was on the night of our arrival. We had missed the dinner hour and they provided a minimal cold dinner (salad, break, fried chicken steak). But, other than this, we didn't really have any complaints with the service or the room. Also, for families, they had a kiddie pool and there is a nice park across the street for our kids to play in. Also, due to the time of year, it wasn't so crazy as other places on the beach.

The HM Tropical hotel is a good hotel. The location is very good: 15mn from the airport yet no noise In front of the beach Close to supermarket / restaurant / bus lines to Palma (15 and 25) Close to the Aquarium (worth a visit - 3hours) The rooms are good: On the smaller side - but ... hey who wants to stay in his room when in Mallorca ? Clean (contrary to what has been written on other post) Very bright Most of them with a great sea view (lateral is actually quite nice) Breakfast is good (variety, quality and quantity) Dinner (half board) is ok / average. The food is ok - the quality is not 4* but there is an effort. What really bothered me is that we had to pay to have water for dinner ... Come on ... why don’t you let people get a glass of tap water for free ? Getting each and everyone to pay 2 euro for a 50cl bottle is a nuisance. Wifi as slow at peak time, otherwise ok (not too much trouble to connect) TV: ah ! Why don’t you have any decent channel in English ? We had all channel in German, Italian and Spanish but only CNBC and Bloomberg in English ... Evening musicians / singers was a plus. The view from the dinning / breakfast area was very nice. All in all, the hotel was good but not VERY good and paying for water at dinner was not great. Dinner food should be improved in quality (and everything was very salty). The « Tropical «  is better than the « Grand Fiesta » from the same HM hotel.

This was our 2nd stay at HM Hotels Group. We choosed this hotel based on previous good experience at HM Balanguera Beach hotel. Finally we were very disappointed with HM Tropical hotel. The room was never clean, we had hairs in the bad and in the bathroom, the housekeeping was very poor. Also the selection of the food was weak. The sisters hotels have much better food selections. It seems that this hotel is focused on cheap groups of people.

Perfect location, top staff, good food, nice breakfast. Such a pitty you don't have wifi for free. This was my fourth stay this year so I guess this says enough. Beautiful weather for November. Nice beach just in front of the hotel.

I stayed at this hotel from 3-6th Nov and I’ve paid for all Inclusive. However, I had to order my Lunch and Dinner from outside because they don’t have proper meal for vegetarians. When I spoke to kitchen staff, they didn’t understand what is “Vegetarian”. They have plenty for Non Veg food and only some fries and lettuce for veggie option. At this price you could definitely find some better place. It’s not hotel staff’s fault though. They were nice. Would have been good if they could speak basic English..

All Service is super friendly, Great thanks to the HM staff. Nice rooftop and Swimmingpool. Perfect located in Front of the Beach and silent Rooms. It was our 4th visit and every time we enjoyed this perfect Hotel, we will come back.

Booked as last minute birthday weekend away fr my boyfriend & from the mixed reviews.. sorry to stay... I'm with the 'disappointed guests'. The room was tiny with basic furnishings... even my boyfriend commented how basic & cheap the decor looked! The spare duvet in the wardrobe didn't have a cover on and was manky dirty... covered in what appeared to be blood or make-up marks. We were half board but paid an extra €15 each per day fr all inclusive drinks which was far better value.. especially as the spirits were reasonable branded quality. Not enough sun beds fr all guests so my alarm had to set fr 7am to put our towels down... not great but it had to be done. Only a small hotel so not a great choice of food... some days were better than others. With regards to area outside the hotel... we only walked left from the rear of the hotel and the few bars we saw appeared to be full of Germans so we headed back. It was a nice break because the weather was great but the hotel & resort just didn't meet my expectations.

strange to have to pay the whole stay upfront annoying to pay for water at dinners annoying to have to pay in cash for drinks at dinners, why not put this at the room bill? very annoying that all sun beds are taken BEFORE breakfast boring salad alternatives at breakfast, lunch and dinners friendly staff, free parking, clean room but with cockroaches...

We arrived at the sister hotel which we had booked ably to find out it had been closed down for the winter .. Eventually we made it to this hotel at 11 pm after a lot of phone calls to be welcomed by the most unhelpful and miserable women I think I have ever met. After a stressful half an hour trying to sort out our booking with Mrs rot she informed us that only one plate of food had been left out for us as part of our evening meal as they thought there was only going to be one of us.. we shared a dismal salad and a few scraps of cold meat and thought a drink will sort us out as we where all inclusive and had payed a lot of money for our stay. The drinks where very poor especially the spirits. The rest of our stay was pleasant enough but the staff where not very nice and I’d say this hotel isn’t very British friendly in my opinion.

Carrer Marbella, 16 Playa de Palma Mallorca

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of Palma Aquarium, HM Tropical Hotel is within 2 miles (3 km) of Cala Estancia. This 205-room, 4-star hotel has free breakfast, an outdoor pool, and free in-room WiFi. On the beach, the hotel is also close to La Porciuncula Church and El Arenal Beach.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 8:00 AM to 10:30 AM. This hotel serves as home to a buffet restaurant, which has ocean views, along with a bar.


HM Tropical Hotel's 205 air-conditioned rooms provide furnished balconies, refrigerators, and safes. Guests can expect free WiFi and plasma TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Phones are also standard.

Property features

HM Tropical Hotel features an outdoor pool, a children's pool, and a fitness center. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and a meeting room.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 483 reviews