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HM Tropical Hotel

4.0 out of 5.0

Recent guest reviews

This was our 2nd stay at HM Hotels Group. We choosed this hotel based on previous good experience at HM Balanguera Beach hotel. Finally we were very disappointed with HM Tropical hotel. The room was never clean, we had hairs in the bad and in the bathroom, the housekeeping was very poor. Also the selection of the food was weak. The sisters hotels have much better food selections. It seems that this hotel is focused on cheap groups of people.

Perfect location, top staff, good food, nice breakfast. Such a pitty you don't have wifi for free. This was my fourth stay this year so I guess this says enough. Beautiful weather for November. Nice beach just in front of the hotel.

I stayed at this hotel from 3-6th Nov and I’ve paid for all Inclusive. However, I had to order my Lunch and Dinner from outside because they don’t have proper meal for vegetarians. When I spoke to kitchen staff, they didn’t understand what is “Vegetarian”. They have plenty for Non Veg food and only some fries and lettuce for veggie option. At this price you could definitely find some better place. It’s not hotel staff’s fault though. They were nice. Would have been good if they could speak basic English..

All Service is super friendly, Great thanks to the HM staff. Nice rooftop and Swimmingpool. Perfect located in Front of the Beach and silent Rooms. It was our 4th visit and every time we enjoyed this perfect Hotel, we will come back.

Booked as last minute birthday weekend away fr my boyfriend & from the mixed reviews.. sorry to stay... I'm with the 'disappointed guests'. The room was tiny with basic furnishings... even my boyfriend commented how basic & cheap the decor looked! The spare duvet in the wardrobe didn't have a cover on and was manky dirty... covered in what appeared to be blood or make-up marks. We were half board but paid an extra €15 each per day fr all inclusive drinks which was far better value.. especially as the spirits were reasonable branded quality. Not enough sun beds fr all guests so my alarm had to set fr 7am to put our towels down... not great but it had to be done. Only a small hotel so not a great choice of food... some days were better than others. With regards to area outside the hotel... we only walked left from the rear of the hotel and the few bars we saw appeared to be full of Germans so we headed back. It was a nice break because the weather was great but the hotel & resort just didn't meet my expectations.

strange to have to pay the whole stay upfront annoying to pay for water at dinners annoying to have to pay in cash for drinks at dinners, why not put this at the room bill? very annoying that all sun beds are taken BEFORE breakfast boring salad alternatives at breakfast, lunch and dinners friendly staff, free parking, clean room but with cockroaches...

We arrived at the sister hotel which we had booked ably to find out it had been closed down for the winter .. Eventually we made it to this hotel at 11 pm after a lot of phone calls to be welcomed by the most unhelpful and miserable women I think I have ever met. After a stressful half an hour trying to sort out our booking with Mrs rot she informed us that only one plate of food had been left out for us as part of our evening meal as they thought there was only going to be one of us.. we shared a dismal salad and a few scraps of cold meat and thought a drink will sort us out as we where all inclusive and had payed a lot of money for our stay. The drinks where very poor especially the spirits. The rest of our stay was pleasant enough but the staff where not very nice and I’d say this hotel isn’t very British friendly in my opinion.

Hotel and it's location. The hotel is lovely. Very clean, all rooms with some kind of sea view, non face in land. The staff are friendly. There are plenty if bars and restaurants on your door step yet it felt chilled and not overcrowded. The bay has a seafront path that runs all the way to Palma. It's only €8 to hire a bike for the day, great for exploring. The local busses are clean and on time €1.50 to get to Palma! Palma aquarium is only 5mins walk from the hotel it was a good afternoon out! Have lunch in the beach front bar outside the hotel, nice food and view! Food Mmmmm not sure what to write. I've had far better food BUT I've also paid more! We only paid £50 each to upgrade to half board! The food was OK, we ate in the restaurant every evening. No dress code so men wore shorts. The hotel is predominantly filled with German holidaymakers, I think this explains the menu selection. It is geared to continental tastes. The themed nights were good (Japanese, Mexican,Italian,Spanish) but the two non themed nights were not so great but we still found something we liked. I would recommend this hotel, it was a great week. We were concerned that October weather wouldn't be great but we were on the beach everyday, not a cloud in the sky and warm enough to swim! This area has something for everyone and I will definitely go back. With only 2 hour flight time and 10 min transfers it's perfect. Just go!!! 😂

Nice, friendly and clean HM Tropical. Our fourth stay and we love it. 10-12 minutes from the airport, nice beach, supermarked and stop for the bus to the city center makes the location ideal for a stay in Palma.

The hotel is situated in a lovely area and access to the lovely sandy beach is only a few metres from the hotel. The staff throughout were very courteous, friendly and always willing to help. A special mention to all the staff working in the restaurant, which no matter what time of day were all smiling and helpful. The rooms were slightly dated, but kept vey clean.

Carrer Marbella, 16 Playa de Palma Mallorca

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of Palma Aquarium, HM Tropical Hotel is within 2 miles (3 km) of La Porciuncula Church. This 205-room, 4-star hotel has free breakfast, an outdoor pool, and free in-room WiFi. On the beach, the hotel is also close to Forestal park and El Arenal Beach.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 8:00 AM to 10:30 AM. This hotel serves as home to a buffet restaurant, which has ocean views, along with a bar.


Rooms

HM Tropical Hotel's 205 air-conditioned rooms provide furnished balconies, refrigerators, and safes. Guests can expect free WiFi and plasma TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Phones are also standard.


Property features

HM Tropical Hotel features an outdoor pool, a children's pool, and a fitness center. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and a meeting room.

Room options

Double Room Single Use

Twin 2 | Full 1 | Sleeps 1

Standard Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Standard Twin Room, 3 Twin Beds

Twin 3 | Sleeps 3

Double Room Single Use, Sea View

Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 480 reviews