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Zeus Hotels Neptuno Beach - All Inclusive

4.0 star property
Beachside property to enjoy outdoor pool and sand beach

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Photo gallery for Zeus Hotels Neptuno Beach - All Inclusive

Breakfast, lunch, dinner served; Mediterranean cuisine
Lobby sitting area
Lobby sitting area
On the beach, sun loungers, beach umbrellas, beach towels
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Ammoudara, Heraklio, Heraklion, Malevizi, Crete Island, 71414
  • Place, Ammoudara Beach
    ‪1 min walk‬
  • Place, Pankritio Stadium
    ‪2 min drive‬
  • Place, Heraklion Port
    ‪7 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪9 min drive‬

Room options

View all photos for Premium Room, Partial Sea View

Premium Room, Partial Sea View | In-room safe, desk, blackout drapes, free WiFi

Premium Room, Partial Sea View

  • 215 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Room, Partial Ocean View

Superior Room, Partial Ocean View | In-room safe, desk, blackout drapes, free WiFi

Superior Room, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Garden View or no view

Premium Room, Garden View or no view | In-room safe, desk, blackout drapes, free WiFi

Premium Room, Garden View or no view

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite

Shower, free toiletries, hair dryer, towels

Junior Suite

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite Side Sea View

Junior Suite Side Sea View | View from room

Junior Suite Side Sea View

  • 269 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite

In-room safe, desk, blackout drapes, free WiFi

Suite

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 Large Twin Beds

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
$90 nightly
The price is $107
Jan 13 - Jan 14, 2026
Total with taxes and fees
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About the neighborhood

Malevizi

Zeus Hotels Neptuno Beach - All Inclusive places you next to Ammoudara Beach and within 2 miles (3 km) of Pankritio Stadium. This 135-room, 4-star property has a private beach along with an outdoor pool and free in-room WiFi.

What's nearby

  • Ammoudara Beach - 1 min walk - 0.1 miles
  • Pankritio Stadium - 2 min drive - 1.7 miles
  • Heraklion Archaeological Museum - 6 min drive - 3.6 miles
  • Heraklion Port - 7 min drive - 3.8 miles
  • Palace of Knossos - 8 min drive - 6.4 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 20 min drive

Restaurants

  • ‪Magico - ‬6 min walk
  • ‪Blanco - ‬1 min walk
  • ‪Poolbar @ Marilena Hotel - ‬17 min walk
  • ‪Technopolis (Τεχνόπολις) - ‬2 min drive
  • ‪Wunderbar - ‬6 min walk

About this property

Zeus Hotels Neptuno Beach - All Inclusive

Beachside property to enjoy outdoor pool and sand beach
Zeus Hotels Neptuno Beach - All Inclusive features an outdoor pool, free WiFi in public areas, and spa services. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a computer station, a terrace, and laundry facilities.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, refrigerators, and safes are other standard amenities.
Recreational amenities at the property include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • No elevator

More

  • 2 floors
  • 3 buildings
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 1030889

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the property at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

smartline Neptuno Beach All-inclusive property Malevizi
Neptuno Beach Hotel
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Neptuno Beach Malevizi
Neptuno Beach All Inclusive Malevizi
smartline Neptuno Beach All-inclusive property
smartline Neptuno Beach Malevizi
Neptuno Beach All Inclusive
All-inclusive property Smartline Neptuno Beach - All Inclusive
Smartline Neptuno Beach All Inclusive All-inclusive property
Smartline Neptuno Beach All Inclusive Malevizi
Smartline Neptuno Beach All Inclusive
Smartline Neptuno Beach - All Inclusive Malevizi
Neptuno Beach All Inclusive
Neptuno Beach
smartline Neptuno Beach
Smartline Neptuno Inclusive
Zeus Hotels Neptuno Beach
Neptuno Beach Hotel All Inclusive
Smartline Neptuno Beach All Inclusive
Zeus Hotels Neptuno Beach - All Inclusive Malevizi
Zeus Hotels Neptuno Beach - All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rate plans at Zeus Hotels Neptuno Beach - All Inclusive?

Zeus Hotels Neptuno Beach - All Inclusive is an all-inclusive resort and rates come with buffet meals and all onsite activities.

Are free cancellation options available at Zeus Hotels Neptuno Beach - All Inclusive?

Zeus Hotels Neptuno Beach - All Inclusive offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see within easy reach of Zeus Hotels Neptuno Beach - All Inclusive?

This property is located in Malevizi, just steps from Ammoudara Beach. You'll also find Heraklion Port and Historical Museum of Crete within a short drive.

Is there parking available at Zeus Hotels Neptuno Beach - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Zeus Hotels Neptuno Beach - All Inclusive?

Spa services at the property include beach massages, facials, and body treatments.

Does Zeus Hotels Neptuno Beach - All Inclusive have a casino?

No, Zeus Hotels Neptuno Beach - All Inclusive doesn't have a casino.

Will I find an indoor pool at Zeus Hotels Neptuno Beach - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Zeus Hotels Neptuno Beach - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Zeus Hotels Neptuno Beach - All Inclusive?

No, there isn't a spa tub at this all-inclusive property.

Does Zeus Hotels Neptuno Beach - All Inclusive have a restaurant that serves breakfast?

Yes, Zeus Hotels Neptuno Beach - All Inclusive serves free buffet breakfast each morning from its restaurant.

Will Zeus Hotels Neptuno Beach - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Zeus Hotels Neptuno Beach - All Inclusive.

Are there connecting rooms at Zeus Hotels Neptuno Beach - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Zeus Hotels Neptuno Beach - All Inclusive?

The closest major airport to Zeus Hotels Neptuno Beach - All Inclusive is Nikos Kazantzakis Airport (HER), which is 7 mi away (20 minutes by car).

Are there rooms with balconies at Zeus Hotels Neptuno Beach - All Inclusive?

Yes, every guestroom at Zeus Hotels Neptuno Beach - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Zeus Hotels Neptuno Beach - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 43 out of 110 reviews
Rating 8 - Good. 43 out of 110 reviews
Rating 6 - Okay. 18 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jinny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was all inclusive and the swimming pool was right on the beach.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and up to standard. We enjoyed the entertainment offered by the newly appointed entertainment person, who entertained us with his karaoke nights, sports activities and his overall friendly attitude.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and helpful, restaurant staff are very good food and drinks are in good quality and matches all tastes
Stayed 5 nights in Apr 2025

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Sep 2024

4/10 Poor

Shelley

Stayed 1 night in Sep 2024

10/10 Excellent

Robert Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a welcome! The people running this hotel are very friendly. I visited end of October with my 10y daughter. She could play in the kids club twice a day (except Wednesday) and has a little kids disco in the evening. There isn’t much to do in the resort so this is a ‘quiet, relaxing holiday’ the beach area behind the hotel was lovely. If you want any ‘life’ Heraklion is 15min cab away for €14 with lots of shops and restaurants. I loved this holiday.
Stayed 7 nights in Oct 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Christina

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my family spent a great time in Neptuno hotel! The service was great, food delicious, short distance to the beach and perfect swimming pool! Will definitely recommend.
Stayed 12 nights in Jun 2022

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The amenities in the add had free wifi, but you had to pay for it. Not impressed at all
Stayed 6 nights in Jun 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Wonderful hotel. Room was a little tired and not how it was pictured on Hotels.com but very clean, pleasant staff, good drinks and food. Hotel is right on the beach. Would stay again!
Stayed 7 nights in Oct 2021

6/10 Okay

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the restaurant/dining room. It felt, and sounded, like a school cafeteria. No effort made to remove dishes/plates quietly. At best, perhaps more of an effort could be made at dinner. Perhaps with lower lighting.
Stayed 2 nights in Oct 2021

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff, small resort

This place reminded me of a summer camp for old people. Everyone was old and everyone ate at once in the same food hall. The staff was so rude. Got screamed at for bring food to another table outside that was not in the restaurant because it was packed and COVID is still a thing if they didn’t know. I got yelled at like a child in front of all the others guests like I was supposed to make you couldn’t take food out to eat at other tables. Also it was very boring here. We stayed at the Star Beach Resort before that and it was amazing compared to this place.
Stayed 1 night in Oct 2021

6/10 Okay

Carlos

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The rooms and property were clean but the experience was not what we expected… had to pay extra for safe, towels had to leave a deposit and only be pickup at a certain time … many little things that didn’t make us feel confortable. Maybe not for us, the staff was nice and property clean.
Stayed 3 nights in Sep 2021

8/10 Good

Aleksandar

Liked: Staff & service, room comfort
Great food, great location, beach is nice needs more lounge chairs.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellently located and priced hotel. Right on a beautiful beach that is minutes by taxi to Heraklion or Knossos. I generally do not like all-inclusive, but circumstances forced. Food was what seemed standard for this level. For food, there are 2 wonderful restaurants right next door for fresh fish - I recommend Blanco highly. Staff was friendly and accommodating. Cleaning crew was diligent. Only 2 negatives for me: no espresso on the property, just horrible cafe American. And they do not take American Express. This could have been a big problem but I happened to have another card loaded in my phone. I realize many places in Europe don’t like to deal with AmEx but it should be prominently displayed somewhere - especially when I used AmEx to pay Orbitz. (There are other fees to pay for on arrival - somehow local taxes are not included or disclosed by Orbitz, but that is another discussion).
Stayed 6 nights in Jul 2021

10/10 Excellent

Brielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2019

10/10 Excellent

Sarbrindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute stay

We booked this last minute for a night as the ferry was on strike. Best service you will ever receive. The staff are amazing and make up for the fact that this is a 4 star. Amenities are all there, great beach. Only issue was that the air conditioning didn’t really work as well in the room.
Stayed 1 night in Sep 2019

8/10 Good

mary

Liked: Cleanliness, staff & service, room comfort

Good but not great

We stayed for 4 nights as a family of 3. Staff was friendly. There were nice planned activities throughout the day. Nice sandy beach! Good variety of food, all inclusive meals and drinks. Unfortunately, our toilet was kind of broken or just difficult to flush. The pool closes too early:(
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was exceptionally clean and well maintained. The property is right on the beach with a beautiful pool that has ocean views. The all inclusive plan includes budget meals (breakfast was quite good) and a pretty good selection of cocktails. We'r found it to be a great value. Would definitely stay again!
Stayed 2 nights in May 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Staff

Fantastic Staff Can't do enough for you. Rooms Good, Food average, Location fair Value for money yes
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good, but not special

comfortable stay, great shower
Stayed 1 night in May 2019

6/10 Okay

Lisa, USA

Traveled with family and small children, Traveled with family
This property had a nice location near the beach but overall we were not impressed with the rooms, amenities or helpfulness of the staff.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Overall Stay

The hotel was clean and presentable. The room was very tidy and was located right next to the pool. The night we stayed there was some activies on the pool deck until about 10pm which was pretty loud, but was not that big of a deal. We usually would be out their having fun except we had a long flight and needed the rest. The food and drinks were good as well. Would certainly recommend for future stays.
Stayed 1 night in Sep 2018

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