This is an excellently located and priced hotel. Right on a beautiful beach that is minutes by taxi to Heraklion or Knossos. I generally do not like all-inclusive, but circumstances forced. Food was what seemed standard for this level. For food, there are 2 wonderful restaurants right next door for fresh fish - I recommend Blanco highly. Staff was friendly and accommodating. Cleaning crew was diligent. Only 2 negatives for me: no espresso on the property, just horrible cafe American. And they do not take American Express. This could have been a big problem but I happened to have another card loaded in my phone. I realize many places in Europe don’t like to deal with AmEx but it should be prominently displayed somewhere - especially when I used AmEx to pay Orbitz. (There are other fees to pay for on arrival - somehow local taxes are not included or disclosed by Orbitz, but that is another discussion).
Neptuno Beach Hotel - All Inclusive places you next to Ammoudara Beach and within 2 miles (3 km) of Pankritio Stadium. This 135-room, 4-star property has a private beach along with an outdoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:00 AM. Enjoy a bite to eat at the property's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Guests can expect to find free WiFi and TVs with satellite channels. Furnished balconies or patios, refrigerators, and coffee makers are other standard amenities.
Guests staying at Neptuno Beach Hotel - All Inclusive enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include meeting rooms, a free kid's club, and a computer station.
This is an excellently located and priced hotel. Right on a beautiful beach that is minutes by taxi to Heraklion or Knossos. I generally do not like all-inclusive, but circumstances forced. Food was what seemed standard for this level. For food, there are 2 wonderful restaurants right next door for fresh fish - I recommend Blanco highly. Staff was friendly and accommodating. Cleaning crew was diligent. Only 2 negatives for me: no espresso on the property, just horrible cafe American. And they do not take American Express. This could have been a big problem but I happened to have another card loaded in my phone. I realize many places in Europe don’t like to deal with AmEx but it should be prominently displayed somewhere - especially when I used AmEx to pay Orbitz. (There are other fees to pay for on arrival - somehow local taxes are not included or disclosed by Orbitz, but that is another discussion).
Dear Guest, Thank you very much for your review regarding your stay in our hotel. We are grateful for all your positive comments about our hotel - especially your praising comments about the friendliness, politeness, and professionalism of our staff. We greatly appreciate that you have rated our service and staff so highly. It is a delight to know that you were especially satisfied with your comfortable room, as we always do our utmost to accommodate our guest’s needs. Also, great that we could convince you of the cleanliness of our hotel. We offer a 14 day menu consisting of different dishes every day, covering Greek, Cretan and international cuisine. As a rule, the guests praise our food offer and congratulate our chef for the variety of flavors and the large selection. Tastes are different, so it may well be that we haven't met your preferences. The tax unfortunatelzyis not included because it is a fee that has to be collected and be deposited to Greek government. Unfortunatey espresso or some labeled drinks are not included in the All Inclusive program. The payment methods via credit card are stated in all broshures and information Sir. We will be vey happzy to welcome you back in our resort in order to offer the same or even higher quality of services to you and your family. Stay Safe Please! Your Neptuno Beach team!