Vincci Capitol4.0 out of 5.0
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Recent guest reviews
Pésima limpieza, no funciona el aire acondicionado, nos dijeron que teníamos que adaptarnos al clima. Ascensores muy lentos. Realmente un hotel feo y sucio
Honest staff. I forgot my phone in the hotel and they send it to me with Taxi to the airpot.
Only 2 staff at front desk which is very limited space, most often long wait for service, plus, no general seating area in the hotel lobby which is rare in a hotel of this star rating.
Great hotel in a great location. Right at the heart of everything. Truly enjoyable stay
hotel has amazing location. Very convenient and close to everything. Rooms are very clean and staff was helpful. Would definitely stay there again.
Constant smell of sewage because the toilet didn't flush properly but worse than that they had bed bugs. I wish I had asked for a refund on the first night but I kept telling myself it was in my head.
Situated in the middle of a main city street, lots of foods and places to eat, places to walk around, you'll feel like you're in the middle a vibrant bustling city that lives in the grand historic architectures of Spanish history. Very beautiful street, very beautiful city, very, very friendly people, welcoming and warm in every way, an amazing experience in a city visually rich in history, art, and culture and Vincci Capitol is in the middle of all this wonderment.
It was our first trip to Madrid and we chose this hotel based on reviews and it being centrally located. I don't think we could have made a better choice. The hotel is nice, not five stars nice but definitely nice enough. The room was a good size and the windows opened (I like that a lot). Everything worked perfectly. The room was clean and tidy. The bed was comfortable and the tub allowed some nice long baths. The staff friendly and very helpful. Everywhere we wanted to go was within a nice strolling distance. Madrid was such a pleasant surprise. It's a beautiful city with lovely people, great food, lovely plazas and beautiful architecture. We enjoyed every minute of it. The hotel is in an art deco masterpiece of a building. There's a great casino nearby, lots of shopping in everything from classy boutiques to department stores, a large concentration of cinemas, amazing restaurants, and if you like to party, a multitude of nightclubs.
Great, helpful staff, very close to all the things there to see in Madrid as well as a train station. Very nice bar in the second floor which has service in the 7th floor terrace with amazing views. Rooms are equipped with all amenities needed, good AC, and very spacious.
I reached night and I found all paper works ready and that made my waiting at the front desk minimum. Few staff were available but enough to make speed check in after long trip fromBarcilona. The price was right and the location is perfect at the Gran Via road.
The room is small, but when you're on your own it is perfect.
Great location in the heart of Gran Villa. Short walk to explore the neighborhood: Plaza Mayor, Shops, Eateries. Take a walk and explore the Spanish architecture surrounding the community, rich in tradition and history. Jamon or ham is what they are famous for, cannot miss this. Overall friendly community. Don't forget Botin, the oldest restaurant in the world: specialty is roast suckling pig and have a flan for dessert.
Nice hotel. Clean. Friendly staff. Very well located
great location, just next to the metro station. many shops and restaurants nearby. but the air condition in the room sucks. got there on mid feb. we turned on the air condition to its up limit. still, we had to request extra blankets as the room was too cold.
the staff was very friendly . nice location. price ok
This Hotel has the best location you can ask for in Gran Via. The hotel it's small, but very comfortable. The lighting in the room is poor, the room and the bathroom is small but comfortable. I would definitely stay here again. The internet service (wifi) was very good and fast. The staff is not bad, just not very friendly.
Room was smaill, but had nice amenities like a towel warmer, nice for Madrid in winter. I had a problem w/electricity strangely enough, as well as figuring out how to get other language options on the TV; the hotel staff themsef tried to convince me I could only listen in Spanish. By day 3 everything was sorted out. Wonderful spa soaking tub.Quite centrally located; reminded me of NYC equivalent of cross between 34th St. & Times Sq. I used metro to go everywhere from here. When I returned to this hotel from traveling w/in Spain I was upgraded to a suite, and it was truly LUX!!!
Place is clean but I would definitely find a better place next time!
Our experience inside this hidden-jewel-of-a-hotel far exceeded our expectations upon entering its less-than-exceptional exterior doors. Our (superior) double room was absolutely beautiful: spacious, luxurious, comfortable but, most importantly, with the most spectacular panoramic view of Madrid's lively Gran Via replete with its stunning historical architecture... my only complaint is that the maid service closed the (half-arc!) drapes that we specifically opened to drink in the view on our return to our room! Paucity of bar staff, but very friendly and accommodating once available... Extensive and delicious breakfast buffet.
Really can't get better than this as far as location - we walked everywhere from the hotel and nothing was more then 20 minutes. Clean room if small by US standards. However, beware that there is no tea/coffee in the room - no coffee maker. We bought one for $20 and then we were fine for the rest of the stay and in Europe. Good value and great location
Located in Gran Via, Vincci Capitol is within a 10-minute walk of popular sights such as Plaza Mayor and Plaza de Espana. This 4-star hotel has 140 rooms and welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace. Centrally located in Madrid, the hotel is also a short walk from Royal Palace and Almudena Cathedral.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee weekdays from 7:30 AM to 10:30 AM.
All 140 soundproofed rooms provide minibars, free newspapers, and safes. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Desks and free toiletries are other standard amenities.
Guests of Vincci Capitol enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. Transportation is made easy with limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers and laundry facilities.