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Sercotel Hotel Pozuelo

3.5 star property

Choose dates to view prices

Photo gallery for Sercotel Hotel Pozuelo

A modern bar area with a checkered floor, bar stools, and a seating area with tables and chairs.
A hotel entrance with a modern design, large windows, and a visible seating area inside.
A buffet with various food items, a mirror, and a checkered floor.
A modern building with large windows, a reception area, and outdoor seating.
A modern living room with a sectional sofa, two coffee tables, and a patterned rug.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, Community of Madrid, 28223
  • Place, Fuente de la Salud
    ‪10 min walk‬
  • Place, ESIC University
    ‪3 min drive‬
  • Place, Francisco de Vitoria University
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪30 min drive‬

Room options

View all photos for Classic Twin Room

A hotel room with a double bed, bedside tables, a desk with a chair, a TV, and a window with curtains.

Classic Twin Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a lamp.

Junior Suite

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

View all photos for STANDARD

Premium bedding, minibar, in-room safe, desk

STANDARD

  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Pozuelo de Alarcon

Sercotel Hotel Pozuelo places you within a few miles (5 km) of University Hospital HM Montepríncipe and Hospital Sanitas La Zarzuela. This 48-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Fuente de la Salud - 10 min walk - 0.5 miles
  • Parque canino Cerro de los Perdigones - 2 - 17 min walk - 1.0 mile
  • ESIC University - 3 min drive - 1.1 miles
  • Francisco de Vitoria University - 6 min drive - 2.5 miles
  • Gran Via - 18 min drive - 10.0 miles

Getting around

  • Pozuelo Station - 3 min drive
  • Belgica Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪NEPO - ‬19 min walk
  • ‪La Cocina de Cecilia - ‬15 min walk
  • ‪Café Suri - ‬7 min walk
  • ‪La Cantina - ‬13 min walk
  • ‪Norte Sur Pozuelo - ‬14 min walk

About this property

Sercotel Hotel Pozuelo

Sercotel Hotel Pozuelo features free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for EUR 12 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a business center, a banquet hall, and wedding services.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and laptop-compatible safes are also available.

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  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe-Bar
  • GODERE RESTAURANTE

Family friendly

  • In-room full-sized refrigerator/freezer
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,422 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Pozuelo
Hotel Pozuelo Pozuelo De Alarcon
Pozuelo Pozuelo De Alarcon
Pozuelo
Pozuelo
Hotel Pozuelo
Sercotel Hotel Pozuelo Hotel
Sercotel Hotel Pozuelo Pozuelo de Alarcon
Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon

Frequently asked questions

Are free cancellation options available at Sercotel Hotel Pozuelo?

Sercotel Hotel Pozuelo provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Sercotel Hotel Pozuelo?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Sercotel Hotel Pozuelo on Aug 12, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sercotel Hotel Pozuelo?

This hotel is located in Pozuelo de Alarcon, close to Royal Palace of Madrid, Plaza Mayor, and Puerta del Sol. Plaza de España - Princesa and San Miguel Market are both also nearby.

Is there parking available at Sercotel Hotel Pozuelo?

Yes, parking is offered for EUR 12 per day.

Does Sercotel Hotel Pozuelo include a casino?

No, Sercotel Hotel Pozuelo doesn't have a casino.

Will I find an indoor pool at Sercotel Hotel Pozuelo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sercotel Hotel Pozuelo?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as a restaurant.

Are there hot tubs at Sercotel Hotel Pozuelo?

No, there isn't a spa tub at this hotel.

Does Sercotel Hotel Pozuelo feature a restaurant that includes a breakfast menu?

Yes, Sercotel Hotel Pozuelo serves buffet breakfast for a surcharge each morning at GODERE RESTAURANTE.

Will Sercotel Hotel Pozuelo allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sercotel Hotel Pozuelo for a fee of EUR 25 per pet, per night.

Are there connecting rooms at Sercotel Hotel Pozuelo?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Sercotel Hotel Pozuelo?

The closest major airport to Sercotel Hotel Pozuelo is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 18.1 mi away (26 minutes by car).

Are there rooms with balconies at Sercotel Hotel Pozuelo?

No, there aren't any guestrooms with balconies at Sercotel Hotel Pozuelo.

Does Sercotel Hotel Pozuelo offer wedding services?

There are wedding services available at Sercotel Hotel Pozuelo if that's in your vacation plans.

Sercotel Hotel Pozuelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 164 reviews
Rating 8 - Good. 33 out of 164 reviews
Rating 6 - Okay. 11 out of 164 reviews
Rating 4 - Poor. 0 out of 164 reviews
Rating 2 - Terrible. 0 out of 164 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
Nice friendly staff, nice breakfast super location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, restaurant good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room was not big.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were helpful, friendly & courteous. Excellent breakfast. Very child friendly. Will go back
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serving staff was very friendly
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, family friendly
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean and well appointed rooms. Good breakfast.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there! Also staff is super friendly! Recommended!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean modern and spacious. Staff was friendly.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, nice staff, and in a quiet neighborhood only about 15/20 minutes from major parts in the city center. Only thing that could be better is more food options in or around the hotel in the evenings
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Personal were very friendly tks.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel near ESIC
Stayed 7 nights in Jun 2023
Verified

8/10 Good

ALTAF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, helpful and friendly
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Edicer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a perfect stay. Nothing to complain about except the hote weather in Spain. But everything is amazing including the hotel staff.
Hotel Facade
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel that we discovered by mistake due to re-planning. Staff were very attentive. Will be back.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Iñaki

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Barinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice!
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Ramon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Low class Hotel
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities
Good price
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Pablo

Super
Stayed 3 nights in Aug 2024