2/10 Terrible
Tetsuya
Oct 15, 2025
Everything you read in the low review comments turned out to be true.
Check in process was not great. There was a huge line in front of the checkin machine. All the tourists were frustrated. You can call or send a WhatsApp messages but it's really up to the hotel staff probably working from home remotely to respond. They gave me a room very far inside the building where I could not even get a phone reception. WiFi wasn't working either. I messaged them but got ignored. I gave up. After all, it was my fault for choosing a cheap hostal. The building and my room smelled off so I wanted to get a fresh air so I opened the window and boom just cockroaches. It was really uncomfortable throughout my stay.
That being said, the location is great. I was able to walk to all the popular places. I felt safe in the area as well.
Good thing about staying this hotel was that it was so gross that it forced me to stay outside and explore Madrid as much as I can as opposed to stay inside the hotel.
Tetsuya
Stayed 3 nights in Oct 2025






























