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Featured Image

Favorite amenities

Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk
Multilingual staff

Built in the mid 20th century and restored in 1999, HOTEL ALEXANDRA sits in the centre of Madrid, minutes away from major tourist attractions such as Plaza Mayor, Puerta del Sol and the Royal Palace. Our discreet position, just off the main high street (Gran Vía), and excellent service offer tourist and business guests alike a quiet haven within the heart of a vibrant city. All the hotel rooms are currently under renovation. The refurbishment plan consists of a multi-phase remodel of each floor, in order to not disturb guests during the stay. Content provided courtesy of the property. The property is solely responsible for the accuracy of the information provided.

Hotel Amenities

Hotel Amenities

Hotel Sterling features tour/ticket assistance, multilingual staff, and concierge services. Public areas are equipped with complimentary high-speed wireless Internet access. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 69 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Elevator/lift 
  • Airport transportation 
  • Tours/ticket assistance 
  • Free WiFi 
  • Luggage storage 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Meeting rooms 2 
  • Multilingual staff 
  • Safe-deposit box at front desk 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Sterling offers 69 air-conditioned accommodations with minibars and safes. 26-inch LED televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless high-speed Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Free WiFi 
  • Free cribs/infant beds 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board (on request) 
  • Desk 
  • Rollaway/extra beds available 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • In-room climate control (air conditioning) 
  • In-room safe 
  • LED TV 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in

Hotel Name

  • Hotel Sterling Madrid
  • Sterling Madrid
  • Hotel Sterling
  • Alexandra Hotel Madrid

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