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Hotel Sterling

3.0 out of 5.0

Recent guest reviews

Hotel very close to Gran Via street. Pretty decent price vs what the Hotel offer.

Had a late check-in and could not get the room I wanted. Check-in person spoke no English but was pleasant and did his best to accomodate though it took for ever to check in. At least it helped me practice my Spanish! Room was disappointing - horrible view on 3 walls, bad lighting, conference room type of chair. Not really appealing but clean room and comfy bed in a centrally located area which I enjoyed. Big let down was the breakfast - very, very basic. Went out on the Saturday night with late return to the hotel. Doors closed, no one answering bell call for a good 5-10 min. OK stay but would probably not return as there are a lot of alternatives.

Hotel Sterling was quiet, very clean, with nice updated wood decor. We enjoyed a balcony patio as well. Front desk service was fantastic, guiding us to wherever we wanted to go. Breakfast was typically Madrid and filling and very worth the extra add-on. Hotel location was just off the Gran Via and close to at least two Metro stations, and a couple kilometers from the Prado area. Really much better than a 3 star hotel.

Check in was a breeze. The front desk attendants spoke about as much English as I speak Spanish and were happy to muddle through the process in Spanglish with me. A nice assortment of toiletries were in the bath. *The room was gorgeous.* The hotel façade is undergoing renovation right now & half our balcony was devoted to scaffolding — however, noise was never a problem as construction went on only during late morning & early afternoon.

Calle San Bernardo 29-31 Madrid Madrid

Hotel highlights

  • Walking distance to Plaza Mayor and Plaza de Espana
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Gran Via, Hotel Sterling is a leisurely stroll from popular sights such as Plaza Mayor and Plaza de Espana. This 69-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and free newspapers in the lobby. Centrally located in Madrid, the hotel is also a short walk from Royal Palace and Almudena Cathedral.


For your convenience, breakfast is available for a fee.


All of Hotel Sterling's 69 rooms are air-conditioned and have an array of amenities, including minibars, safes, and desks. Guests can expect free WiFi and 26-inch LED TVs with satellite channels. Hair dryers are also standard.

Property features

Hotel Sterling features free WiFi in public areas, 2 meeting rooms, and free newspapers. Airport transportation is made easy with an airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. This hotel also has laundry facilities.

Room options

Double Room Single Use

Queen 1 | Twin 2 | Sleeps 1

Triple Room, 3 Twin Beds

Twin 3 | Sleeps 3

Quadruple Room

Twin 4 | Sleeps 4