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Mandarin Oriental Ritz, Madrid

5.0 star property
Luxury hotel with a full-service spa and free valet parking

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Photo gallery for Mandarin Oriental Ritz, Madrid

Restaurant
Creator video
Property entrance
Outdoor dining
Indoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Pet friendly
  • Room service

Explore the area

View in a map
Plaza de la Lealtad 5, Madrid, Madrid, 28014
  • Place, Prado Museum
    ‪3 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Place, Puerta del Sol
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Free toiletries, hair dryer, bathrobes, slippers

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • 402 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Mandarin, Room, 1 King Bed

  • 518 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Junior)

Premier Suite (Junior) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Suite (Junior)

10.0 out of 10
Exceptional
(1 review)
  • 454 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Palm Court)

Suite (Palm Court) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Palm Court)

  • 563 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Suite (Park)

  • 730 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Prado)

10.0 out of 10
Exceptional
(1 review)
  • 730 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Turret)

Suite (Turret) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Turret)

  • 837 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ritz)

Suite (Ritz) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Ritz)

  • 710 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Mandarin, Suite

  • 786 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

  • 1238 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Free toiletries, hair dryer, bathrobes, slippers

Superior Twin Room

  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Twin Room

  • 402 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin, Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Mandarin, Twin Room

  • 518 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Madrid

Located in Jerónimos, Mandarin Oriental Ritz, Madrid is within a 5-minute walk of Prado Museum and within 15 minutes of other popular attractions like Gran Via. This 153-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free valet parking.

What's nearby

  • Prado Museum - 3 min walk - 0.2 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Puerta del Sol - 11 min walk - 0.6 miles
  • Plaza Mayor - 17 min walk - 0.9 miles
  • El Retiro Park - 19 min walk - 1.0 mile

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Prado - ‬5 min walk
  • ‪Cafetería Restaurante Prado - ‬3 min walk
  • ‪Faborit - ‬4 min walk
  • ‪VIPS - ‬4 min walk

About this property

Mandarin Oriental Ritz, Madrid

Luxury hotel with a full-service spa and free valet parking
At Mandarin Oriental Ritz, Madrid, guests enjoy a full-service spa, an indoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 180 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and pet-sitting services. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and coffee/tea in a common area.
Guests can stay connected with free wired internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, minibars, and espresso makers.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and manicures and pedicures.

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  • Pet friendly
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Nov 1 - Nov 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 55 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Champagne Bar
  • Gastronomic restaurant
  • Palm Court
  • The Ritz Bar
  • The Ritz Garden

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1910
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 110 per pet, per stay
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and pet-sitting services are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 132.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 55 per person
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 132.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Ritz Belmond
Hotel Ritz Belmond Madrid
Ritz Belmond
Ritz Belmond Madrid
Hotel Ritz
Ritz Madrid
Hotel Ritz Madrid
Hotel Ritz
Mandarin Oriental Ritz Madrid
Mandarin Oriental Ritz, Madrid Hotel
Mandarin Oriental Ritz, Madrid Madrid
Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Mandarin Oriental Ritz, Madrid?

Mandarin Oriental Ritz, Madrid offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on Oct 31, 2025 start from $1,044.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Mandarin Oriental Ritz, Madrid?

This hotel is situated in Jerónimos, just steps from Prado Museum, and within a 10-minute walk of Gran Via and Plaza de Santa Ana. You'll also find Puerta del Sol and Plaza Mayor less than a mile away.

Is there parking available at Mandarin Oriental Ritz, Madrid?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Mandarin Oriental Ritz, Madrid?

There is a full-service spa available for guests to enjoy and services include facials, mani/pedis, and massages.

Does Mandarin Oriental Ritz, Madrid have a casino at the property?

No, Mandarin Oriental Ritz, Madrid doesn't have a casino.

Will I find an indoor pool at Mandarin Oriental Ritz, Madrid?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Mandarin Oriental Ritz, Madrid?

This boutique hotel offers many amenities for couples, including in-room massages as well as an indoor pool and 2 bars.

Does Mandarin Oriental Ritz, Madrid have a hot tub?

No, but this hotel does have a steam room.

Does Mandarin Oriental Ritz, Madrid have a restaurant that serves breakfast?

Yes, Mandarin Oriental Ritz, Madrid serves a full breakfast for a surcharge each morning at The Ritz Bar.

Will Mandarin Oriental Ritz, Madrid allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mandarin Oriental Ritz, Madrid for a fee of EUR 110 per pet, per stay. The property also provides pet-sitting services and food and water bowls.

Are there connecting rooms at Mandarin Oriental Ritz, Madrid?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Mandarin Oriental Ritz, Madrid?

The closest major airport to Mandarin Oriental Ritz, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (17 minutes by car).

Are there rooms with balconies at Mandarin Oriental Ritz, Madrid?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy park or garden views.

Does Mandarin Oriental Ritz, Madrid have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Mandarin Oriental Ritz, Madrid.