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Hotel Ritz

5.0 out of 5.0

Recent guest reviews

The hotel was built at the behest of Spanish King Alphonse to house visiting royalty of the Edwardian era, and that's the atmosphere. Not as pretentious or glitzy as London and Paris Ritz hotels, the Madrid Ritz has a more authentically aristocratic and homey vibe (assuming, of course, your home is a palace). You can't beat the location, central to museums, Retiro park and the heart of the city. My room had a sumptuously antique feel; solid, seemingly original fixtures and furnishings - not new, but not worn - and it had a charming view overlooking the Prado. The staff was top notch. From the doorman to the concierge, expect old world, manor house service verging on the obsequious. Also expect eye-watering prices. I paid $17 for two small coffees (one plus a refill) in the lobby salon.

Spent 5 nights at this Hotel it was an old style hotel the terrace was great, located in central madrid paseo del prado where all the action is. If you come from America like me "the ritz" is top luxury and has a certain standard, although this Hotel comes up in the Ritz website this hotel is not up to the same standards of the Ritz in the U.S the carpets and rooms were a bit dated and there is no pool. The complementary breakfast was execellent, great staff and terrace very nice for a romantic dinner (Make Reservations).

Our stay at the Ritz was perfect. It's a grand hotel in the grand European tradition, but not stuffy, with a staff that's dedicated to the comfort of the guests. The room, a classic, was quiet, comfortable and luxurious, but up to date. Concierge service excelled, with excellent suggestions for nearby restaurants. What a location! Just a few steps from the Prado and the Thyssen-Bornemisza, and a lovely short walk to the Plaza Mayor.

Great place for family. Quiet and relaxing. Very attentive staff and excellent rooms.

Hotel staff professional, courteous,very helpful with making plans and reservations. Amenities clean, comfortable, welcoming. You could not expect anything less from the Ritz..... Always consistent

This place is really great. However, the physical plant looks a little timeworn and could use a face lift. Otherwise, it was great.

The Ritz is just what you expect. The service is very friendly and helpful in a very elegant setting. The rooms are dated with their french furnishings and no comfortable chairs to sit in but all faults of this hotel are easily overlooked by having the best location in the city.

Plaza de la Lealtad 5 Madrid Madrid

Hotel highlights

  • Walking distance to Prado Museum and Thyssen-Bornemisza Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Paseo del Prado, Hotel Ritz is within a 5-minute walk of popular attractions such as Prado Museum and Thyssen-Bornemisza Museum. This 5-star hotel has 162 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking. It's in central Madrid and also a short walk from El Retiro Park and Museo Nacional Centro de Arte Reina Sofia.


Enjoy dining at Goya, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with full breakfast, available for a fee.


Hotel Ritz's 162 soundproofed rooms provide minibars, free newspapers, and safes. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include phones and desks.

Property features

Hotel Ritz offers a health club, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 133 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a meeting room, a business center, and coffee/tea in a common area.

Room options

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Suite, 1 Bedroom (One Bedroom)

King 1 | Twin 2 | Sleeps 3

Junior Suite

King 1 | Twin 2 | Sleeps 3

Deluxe Suite

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 1802 reviews