Hotel Ritz

The Hotel Ritz by Belmond's experienced team of chefs, butlers, and conference managers assists at the range of meeting rooms (capacity for anything from two to 500 people), all five with natural daylight and ISDN connections for video-conferences. A 17th-century Parisian tapestry hangs in meeting room Alfonso XIII, with its 5.7-meter-high ceiling. Salon Real is the largest room, with a capacity for up to 250 people, theater-style. Beneath a large chandelier, the Ritz logo intertwined with the symbol of Madrid – a bear and strawberry tree – is inlaid in the parquet floor.

The business center offers secretarial services, telephones, fax, photocopiers, three computers, printer, and high-speed Internet access (surcharge).

Ritz Fitness Center is located on the mezzanine floor (next to the hairdresser) and equipped with cardiovascular equipment and free weights (complimentary). Sauna, massage, sunbed, manicures, pedicures, and facials are also available (surcharge). Special treatments include eye-lash dyeing, makeovers, and algae-based facial hydration.

The barber and hairdresser are located between the ground and first floors. Photographs of former clients – from the Spanish royal family to astronauts and assorted stars are on show.

• 24-hour front desk 
• Babysitting or childcare (surcharge) 
• Airport transportation (surcharge) 
• Total number of rooms - 162 
• Year Built 1910 
• Breakfast available (surcharge) 
• Business center 
• Coffee/tea in common areas 
• Coffee shop or café 
• Free newspapers in lobby 
• Dry cleaning/laundry service 
• Elevator/lift 

• Express check-out 
• Hair salon 
• Gift shops or newsstand 
• Express check-in 
• Designated smoking areas 
• Tours/ticket assistance 
• Laundry facilities 
• Garden 
• Health club 
• Luggage storage 
• One meeting room 
• Limo or Town Car service available 
• Spa treatment room(s) 
• Multilingual staff 
• Porter/bellhop 
• Safe-deposit box at front desk 
• Free self parking 
• Sauna 
• Number of bars/lounges - 2 
• Wedding services 
• Free WiFi 
• Number of restaurants - 2 

Goya Restaurant - Informally-dressed guests will be handed a jacket by staff to fit in with the regal atmosphere of this 570-metre high restaurant overlooking the Stock Exchange, with tear drop chandeliers, large draped windows, silver patterned fabric walls, and silver service. Although international cuisine does feature, Spanish specialties are always on the lunch and dinner à la carte menu. Cocido Madrileno (chickpeas, chicken, vegetable, beef and pork stew) is served every Tuesday and Thursday. Although the menu changes daily, Paella is always available on request.

Velazquez Bar - Cocktails and snacks are served in a relaxed atmosphere in this intimate, wood-paneled bar.

Lobby - Snacks and drinks are served all day but afternoon tea and scones with homemade jam and clotted cream accompanied by live piano music at the Ritz is, for some, as important as a trip to the Prado Museum. The setting is a huge room with two crimson handmade carpets, scattered with sofas and armchairs in maroon, caramel, blue, and green. A white marble statue is set in a scarlet alcove. Large plants attempt to reach the gilded high ceiling but don't quite make it.

Ritz Garden - In spring and summer, snacks, drinks, and à la carte dining from the adjacent Goya restaurant kitchens is served on the terrace garden, with sculptures, pond, and shade to protect from the heat of the sun. Afternoon tea moves from the Lobby to this prime spot, along with live piano music. There is space for 400 people.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

• Yoga classes/instruction on site 

• Manicures and pedicures 
• Facial treatments