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Hostal El Carmen

2.0 star property
Hostal with a restaurant, steps from Gran Via

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Photo gallery for Hostal El Carmen

Double Room, 2 Twin Beds | Minibar, in-room safe, soundproofing, free WiFi
Shower, free toiletries, towels
City view
Interior
Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle Gran Vía 44, Piso 4 Derecha, Madrid, Madrid, 28013
  • Place, Plaza de Callao
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Minibar, in-room safe, soundproofing, free WiFi

Double Room, 2 Twin Beds

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, soundproofing, free WiFi

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 2 Twin Beds, City View

Double Room, 2 Twin Beds, City View | Minibar, in-room safe, soundproofing, free WiFi

Double Room, 2 Twin Beds, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Minibar, in-room safe, soundproofing, free WiFi

Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Minibar, in-room safe, soundproofing, free WiFi

Triple Room, 3 Twin Beds

  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, City View

Minibar, in-room safe, soundproofing, free WiFi

Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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Exterior

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Total with taxes and fees
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About the neighborhood

Madrid

Located in Madrid Centro, Hostal El Carmen is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 12-room hostal welcomes guests with conveniences like a restaurant, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Plaza de Callao - 1 min walk - 0.0 miles
  • Gran Via - 1 min walk - 0.1 miles
  • Plaza de España - Princesa - 3 min walk - 0.2 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza Mayor - 8 min walk - 0.5 miles

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hostal El Carmen

Hostal with a restaurant, steps from Gran Via
At Hostal El Carmen, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage.
Guests can expect free WiFi and flat-screen TVs. Minibars, safes, and free toiletries are also available. Limited housekeeping is available.

Similar properties

Interior
Hostal Ballesta
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
8.8 out of 10, Excellent, 1,021 reviews
$61 nightly
The price is $68
Dec 4 - Dec 5
Total with taxes and fees
Hostal Ballesta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A restaurant

Restaurants on site

  • Sky 44

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [7th floor]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 16 2025 to November 17 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hostal El Carmen Hostel Madrid
Hostal El Carmen Madrid
Hostal El Carmen Hostel
Hostal El Carmen Hostal
Hostal El Carmen Madrid
Hostal El Carmen Hostal Madrid

Frequently asked questions

Are free cancellation options available at Hostal El Carmen?

Hostal El Carmen provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do around Hostal El Carmen?

This hostal is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Royal Palace of Madrid and Puerta de Alcalá less than a mile away.

Will I be able to park at Hostal El Carmen?

No, there isn't parking at this hostal.

Does Hostal El Carmen have a casino on the premises?

No, Hostal El Carmen doesn't have a casino.

Is there an indoor pool at Hostal El Carmen?

No, there is no indoor pool at this hostal.

What will couples enjoy most about a stay at Hostal El Carmen?

Couples staying at this hostal will appreciate amenities like a minibar as well as a restaurant with al fresco dining and a 24-hour front desk.

Does Hostal El Carmen have a hot tub?

No, this hostal doesn't have a spa tub.

Does Hostal El Carmen have a restaurant with a breakfast menu?

Yes, Hostal El Carmen serves a cooked-to-order breakfast for a surcharge each morning at Sky 44.

Will Hostal El Carmen allow pets to stay for free?

No, pets aren't allowed at Hostal El Carmen.

Are there connecting rooms at Hostal El Carmen?

No, this hostal doesn't feature connecting guestrooms.

How far is the airport from Hostal El Carmen?

The closest major airport to Hostal El Carmen is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.2 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Hostal El Carmen?

No, you won't find guestrooms with balconies at Hostal El Carmen.

Reviews

Hostal El Carmen Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 25 out of 68 reviews
Rating 8 - Good. 29 out of 68 reviews
Rating 6 - Okay. 8 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 4 out of 68 reviews

Reviews

2/10 Terrible

Hamdija

Traveled with group
Disliked: Amenities, property conditions & facilities
Came into our room and our AC did not work. I go up to the front desk and ask for someone to check it out and he said there will be someone later that will come through. No one came at all and it was 95 degrees outside with no AC. Then i went up the next day and asked once again and he comes down to our room and says he turned it on and it was never turned on at all. Most useless workers Ive ever seen in my life especially after asking twice. I would not book here in the middle of the summer because your AC might not work!
Stayed 3 nights in Jun 2025

8/10 Good

Saiqa Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT location, small space, 100% as expected

Pretty good, great location, small space, but as expected
Stayed 5 nights in May 2025

4/10 Poor

rafael

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Juliet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es perfecto y céntrico!!! No es muy lujoso pero para el precio está ideal. La habitación y el Baño estaban limpios!
Stayed 1 night in Jul 2023

8/10 Good

Bobby, New York City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, but the buildings elevator was not working. There is also not "front desk" at the ground floor you have to go to the 7th floor for that and the hotel carmen is in the 4th floor.
Stayed 3 nights in Nov 2019

8/10 Good

Bobby

Liked: Cleanliness, staff & service
The location was great and the room was good but nothing spectacular. The elevator to the 4th floor wasn’t working so I had to take it to the 5th floor and walk down a flight. The check in was on a different floor. The bed and room were ok and the shower was manageable.
Stayed 1 night in Nov 2019

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

9 out of 10 for a hostel.

Very good for a hostel. The reception staff could improve a little bit their customer service skills, but great overall
Stayed 2 nights in Oct 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Great location!! very clean and easy to check in!!
Stayed 1 night in Jul 2019

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 1 night in Jun 2019

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GRAN VIA

IT WAS GREAT THE LOCATION WAS PERFECT
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Staff was apparently trained to lie to customer No air conditioning at hotel and they continued to say they would come right up to room to turn it on Well we checked out and no air.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location next to metro station and in heart of city. Most attractions are walkable and staff are friendly but mainly speak Spanish. Room was very comfortable and fridge in room was very useful. Would recommend staying here.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Ednéia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ROBO

Un “hostal que te cobra (8) OCHO EUROS por guardar la maleta de equipaje por 1 hora. El check-out es a las 11 y quisimos bajar a tomar una café, comprendiendo la hora de salida lo hicimos correcto y salimos; cuando quisimos dejar la maleta se nos cobro (8) OCHO EUROS. Y como último detalle NO dan factura de esto y solo debe ser en efectivo. El robo se cuenta solo.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis mario

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2024

6/10 Okay

yohosy

Liked: Amenities
Good location
Stayed 3 nights in Jun 2024

6/10 Okay

Damien

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único malo es el elevador, es pequeño, lento y viejo. Subimos a pie 7 pisos para check in, mismo que bajamos. Optamos por que subiera uno de nosotros con todas las maletas, el resto por la escalera. Muchos con el mismo problema. Luego una noche se metieron dos vagabundos a dormir en la escalera, no se querían mover. Avisamos para que los sacaran.
Stayed 2 nights in Nov 2023

8/10 Good

Narda Elena

Stayed 2 nights in Sep 2023

8/10 Good

Merlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo el Wifi si muy malo no hay señal en las habitaciones por lo demás todos bien
Stayed 2 nights in Jun 2023

8/10 Good

Ignacio

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Clara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, queda cerca todo.
Stayed 2 nights in Aug 2022

6/10 Okay

Alessio

Traveled with partner
Hotel in posizione centrale e comodissima per visitare la città. Camere molto piccole ma funzionali, bagno altrettanto piccolo ma pratico. Le camere sono rumorosissime, senza nessun tipo di insonorizzazione. Durante il ns. soggiorno stavano imbiancando alcune stanze e le parti comuni. I lavori venivano eseguiti fino a tarda notte e a causa della mancata insonorizzazione è stato difficile riposare.
Stayed 4 nights in Aug 2022

8/10 Good

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico que no me gustó es que no ponían papel higiénico, tuvimos que comprar en tienda
Stayed 4 nights in May 2022

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