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Hôtel Casón del Tormes by HappyCulture

3.0 star property
Hotel with bars, steps from Gran Via

Choose dates to view prices

Photo gallery for Hôtel Casón del Tormes by HappyCulture

Lobby sitting area
Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Daily buffet breakfast (EUR 13 per person)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Calle Del Rio, 7, Madrid, Community of Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Place, Puerta del Sol
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Triple Room

7.8 out of 10
Good
(6 reviews)
  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Hôtel Casón del Tormes by HappyCulture is next to popular attractions like Gran Via and Plaza de España - Princesa. This 63-room, 3-star hotel welcomes guests with conveniences like 2 bars/lounges, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 miles
  • Gran Via - 2 min walk - 0.1 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Puerta del Sol - 13 min walk - 0.7 miles

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Syra Coffee - ‬1 min walk
  • ‪Tapa Spana - ‬2 min walk

About this property

Hôtel Casón del Tormes by HappyCulture

Hotel with bars, steps from Gran Via
Hôtel Casón del Tormes by HappyCulture features free WiFi in public areas, meeting rooms, and an arcade/game room. Self parking is available for EUR 25 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a library, free newspapers, and laundry facilities.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, free newspapers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1965
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Self parking fee: EUR 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes

Frequently asked questions

Are free cancellation options available at Hôtel Casón del Tormes by HappyCulture?

Hôtel Casón del Tormes by HappyCulture offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do close to Hôtel Casón del Tormes by HappyCulture?

This hotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España - Princesa, and within a short walk of Royal Palace of Madrid. You'll also find Plaza Mayor and Puerta del Sol less than a mile away.

Will I be able to park at Hôtel Casón del Tormes by HappyCulture?

Yes, parking is offered for EUR 25 per night.

Does Hôtel Casón del Tormes by HappyCulture have a casino at the property?

No, Hôtel Casón del Tormes by HappyCulture doesn't have a casino.

Will I find an indoor pool at Hôtel Casón del Tormes by HappyCulture?

No, there is no indoor pool at this hotel.

Is Hôtel Casón del Tormes by HappyCulture a good place to stay for couples?

Couples will appreciate amenities like 2 bars, a café, and concierge services at this hotel.

Does Hôtel Casón del Tormes by HappyCulture have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hôtel Casón del Tormes by HappyCulture feature a restaurant that includes a breakfast menu?

Yes, Hôtel Casón del Tormes by HappyCulture serves buffet breakfast each morning for a surcharge from its cafe.

Does Hôtel Casón del Tormes by HappyCulture allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Casón del Tormes by HappyCulture.

Does Hôtel Casón del Tormes by HappyCulture have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hôtel Casón del Tormes by HappyCulture?

The closest major airport to Hôtel Casón del Tormes by HappyCulture is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.9 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Hôtel Casón del Tormes by HappyCulture?

No, at Hôtel Casón del Tormes by HappyCulture, there aren't any guestrooms that list a balcony.

Hôtel Casón del Tormes by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 952 reviews
Rating 8 - Good. 404 out of 952 reviews
Rating 6 - Okay. 90 out of 952 reviews
Rating 4 - Poor. 32 out of 952 reviews
Rating 2 - Terrible. 5 out of 952 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Elian, Charlotte

Traveled with family
Liked: Staff & service
Location was great, staff was friendly but the facility needs improvement.
Stayed 2 nights in Jul 2025

8/10 Good

oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean room but a bit outdated, not sound proof rooms. Pillows were not very comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Md, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center and transport are close
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Muito bonito e perto de tudo
Stayed 3 nights in Jun 2025

10/10 Excellent

Isaura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was very nice and went out of their way to accommodate my needs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Stayed 2 nights in Mar 2025

8/10 Good

Agustina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas de la recepción
Stayed 1 night in Feb 2025

10/10 Excellent

David, Miami

Stayed 1 night in Nov 2024

8/10 Good

JULIO

Stayed 1 night in Sep 2024

8/10 Good

KIRIAKOS, Laval

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why the price charged was a little higher than the price I saw on Expedia site
Stayed 3 nights in Jun 2024

10/10 Excellent

Annalisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfetta: comoda, vicino alla gran via, store per lo shopping e market vicino. Ambiente riservato, cura nei dettagli. Staff preparato e gentilissimo, ci hanno addirittura consegnato la nostra camera con anticipo, cosa non banale! Consigliatissimo
Stayed 1 night in Aug 2024

8/10 Good

Wanderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Staff was friendly, professional, and willing to help and suggest places to visit. Rooms are basic but it is what you can expect for the price. Halls carpets should be changed
Stayed 3 nights in Aug 2024

8/10 Good

Anna, Laval

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
My only complaint would be the Air conditioning, it was tapped at 19 and it would have been OK but it never got to 19 in the room. It got very very warm and was hard to sleep especially with it being 37 outside.
Stayed 2 nights in Aug 2024

6/10 Okay

Karlos

Traveled with family
Liked: Cleanliness

I may choose a different hotel next time.

This hotel was set back about 20 years I bet. The hotel had physical metal keys for the doors, which was a surprise. I had to carry around this giant plastic block that was attached to the key throughout the day. The elevators had the normal operating door and the exterior door, and the bathroom was set back a ways. The hair dryer was attached to the wall, easily 20 years old. It had duct tape on it to help the wires from fraying out. For our entire trip, we were most disappointed in this one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna, Altadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite big, especially compared to comparable lodging we stayed in during our trip to Spain. Air conditioning worked great, always cold water, sparkling water and coffee available in lobby. Lobby was cute and good sized. There was a bar on the premises, but it never appeared to be open - I think you had to ask the front desk for service if you wanted bar service. Breakfast was average but reliable. Good coffee! Would absolutely stay here again!
Stayed 5 nights in Jul 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud street noise. Garbage cans located outside our window and garbage trucks come in the middle of the night. You could hear noise from nearby rooms and the street.
Stayed 4 nights in Jun 2024

4/10 Poor

DARSHAN

Traveled with family
Disliked: Amenities, property conditions & facilities
There are a lot of options close to this place with better facilities, rooms are much smaller than what you think and the noise level is disturbing if you are looking for a good night sleep. Parking does not come included and it is 25 per night, you are better of using the public parking garage of which there are many optons
Stayed 2 nights in Jun 2024

10/10 Excellent

Napoleon

Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
Stayed 3 nights in Apr 2024

10/10 Excellent

Francis, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links. We paid in advance for a superior room and the room was very spacious and comfortable. The buffet breakfast was of good quality and had a good range of options including fresh fruit. There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby. We only stayed 2 nights, but we would have loved to stay for longer.
Stayed 2 nights in Apr 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located conveniently near a metro station and right by the Gran Via. The main lobby is pleasant. They have complimentary coffee, tea and water (both flat and sparkling). We had some issues with our check in that were not the fault of reception but this seemed to distract the employee who checked us in. Because of this, he didn't tell us anything about the property. We had to continually come and ask about wifi, complimentary services, breakfast, etc. The rooms are okay, certainly nothing special. They were clean and included the essentials. All in all, it was a good option for our overnight stay in Madrid.
Stayed 1 night in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Very clean, and very quiet. We enjoy the stay.
Stayed 1 night in Mar 2024

8/10 Good

Randal, Elkhart

Traveled with partner
Great location to explore Madrid center
Stayed 1 night in Mar 2024

10/10 Excellent

Roberto, Garibaldi Highlands

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked well
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Liked: Staff & service, room comfort

Good size room!

Good location, Spacious room. Free water service. Hallway carpet is a little bit old... but other than that the room was very comfortable and clean
Stayed 2 nights in Feb 2024