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Recent guest reviews

The American wing is quite a long walk from the European wing, where the taxis tend to drop you off. Staff somewhat less than outstanding, and the hotel is dated, but overall pleasant stay.

Friendly staff went out of their way to assist my stay. They eagerly switched languages from Spanish to accomodate language barriers.

The staff is very friendly and the room is clean. The lobby is huge and there are comfy seats to sit.

Overall not that great and I wouldn't recommend to anyone traveling to Madrid where there are so many other places to stay. The pictures were misleading and not at all where we stayed. Room smelled, the bathroom was gross, bed sheets were incredibly old. Just don't stay here.

We were very happy with out stay at this hotel. The staff was very friendly and accommodating. It is close to the public transportation line and an easy ride to Old Madrid. We would stay here again.

One of the best hotels I have been able to obtain via Orbitz for sure, it offered a lot more tha what it was depicted on their profile. Staff is super helpful, location is very convenient (two blocks from metro Sainz de Baranda) with many restaurants, grocery stores and tapas bars around. Rooms are top class and I LOVED the bathroom facilities.

Hotel is close to metro station and be aware there is a parking fee of €23.

I wouldn't stay in this hotel if I got it for free. Terrible service unpleasant and arrogant staff. I would fire most of the staff there, what happened guest first...

Nice hotel but wifi was poor. Also pillows were like rocks.

I requested a non-smoking room and this wish was granted except for the fact that room had a strong smoke odor. Staff was as expected for Europe standar (acceptable service). Bar did no have too much choices and for some reason you need to pay every time something is served. My card was charged multiple times (my bank have several fees for this transactions, beware ). About location, is is near train and metro stations, but probably too far from almost anything important in the city...except for retiro park

The location was a little further out from the center of the city. This made for a quiet afternoon. The WiFi at this hotel was the best we had all week. There was 3 restaurants attached to hotel that were convenient. Although we didn't eat at them they seemed busy and food smelled good. Hotel was very clean and fairly quiet. Made for a nice retreat. Close enough to metro and bus stations to make for easy transport.

The hotel was very clea, good location, and the staff was very helpful and friendly. I will definitely recommend this hotel to anyone.

Very friendly staff, nice rooms, location was fine. Overall a very pleasant experience.

Muy bueno, cómodo, buena ubicación, cerca de metro y parada de buses

C/ del Pez Volador, 1 Madrid Madrid

Hotel highlights

  • Walking distance to El Retiro Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Retiro within a short walk of El Retiro Park, Ayre Gran Hotel Colon is within a mile (2 km) of other popular sights such as Crystal Palace. This 361-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a fitness center.


Dining

Enjoy the garden views at IBIZA, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 361 soundproofed rooms provide free bottled water, laptop-compatible safes, and desks. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries.


Property features

Guests of Ayre Gran Hotel Colon enjoy a fitness center, free WiFi in public areas, and a business center. Self parking is offered for EUR 24 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free newspapers, a terrace, and laundry facilities.

Room options

Double Room Single Use

2 Twin Beds | 1 Double Bed | Sleeps 1

Superior Double Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Double Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Double Room (with Extra Bed)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Guest reviews for Ayre Gran Hotel Colon

Everyone (11) Couples (4) Family (2)
4
Family

The American wing is quite a long walk from the European wing, where the taxis tend to drop you off. Staff somewhat less than outstanding, and the hotel is dated, but overall pleasant stay.

By on Jan 2, 2020

4
Family

Friendly staff went out of their way to assist my stay. They eagerly switched languages from Spanish to accomodate language barriers.

By on Aug 6, 2019

5
Everyone

By on Dec 18, 2018

4
Everyone

The staff is very friendly and the room is clean. The lobby is huge and there are comfy seats to sit.

By on Aug 10, 2018

2

beware there are two different hotel locations

Everyone

Overall not that great and I wouldn't recommend to anyone traveling to Madrid where there are so many other places to stay. The pictures were misleading and not at all where we stayed. Room smelled, the bathroom was gross, bed sheets were incredibly old. Just don't stay here.

By , from dallas, tx on Apr 24, 2017

5

nice hotel

Everyone

We were very happy with out stay at this hotel. The staff was very friendly and accommodating. It is close to the public transportation line and an easy ride to Old Madrid. We would stay here again.

By , from Connecticut USA on Mar 31, 2017

5

excellent choice / opción excelente

Everyone

One of the best hotels I have been able to obtain via Orbitz for sure, it offered a lot more tha what it was depicted on their profile. Staff is super helpful, location is very convenient (two blocks from metro Sainz de Baranda) with many restaurants, grocery stores and tapas bars around. Rooms are top class and I LOVED the bathroom facilities.

By , from Doha on Nov 19, 2016

4
Everyone

Hotel is close to metro station and be aware there is a parking fee of €23.

By on Jul 10, 2016

1

lousy service, arrogant waiters

Everyone

I wouldn't stay in this hotel if I got it for free. Terrible service unpleasant and arrogant staff. I would fire most of the staff there, what happened guest first...

By , from london on May 26, 2016

4

close to metro

Everyone

Nice hotel but wifi was poor. Also pillows were like rocks.

By , from nj on Mar 25, 2016

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