Susanna Inn Machu Picchu Hotel

3.0 star property
Riverfront hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Susanna Inn Machu Picchu Hotel

Front of property - evening/night
1 bedroom, hypo-allergenic bedding, free WiFi, bed sheets
Reception
Mountain view
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av Imperio de los Incas 642, Machu Picchu, 08681
  • Aguas Calientes Hot Springs
    ‪12 min walk‬
  • Inca Trail
  • Huayna Picchu

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Room options

Classic Twin Room

  • 97 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Triple Room, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Superior Triple Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • 140 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

Basic Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Machu Picchu

Susanna Inn Machu Picchu Hotel places you next to Historic Sanctuary of Machu Picchu and Urubamba River. This 6-room, 3-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a library.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 miles
  • Manco Capac Square - 5 min walk - 0.3 miles
  • Aguas Calientes Hot Springs - 12 min walk - 0.7 miles
  • Temple of the Condor - 15 min drive - 2.1 miles
  • Central Plaza - 15 min drive - 2.1 miles

Getting around

  • Machu Picchu Station - 5 min walk

Restaurants

  • ‪Full House Peruvian Cuisine - ‬3 min walk
  • ‪Mapacho Craft Beer Restaurant - ‬3 min walk
  • ‪Café Inkaterra - ‬1 min walk
  • ‪Inkaterra Restaurant Principal - ‬1 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬4 min walk

About this property

Susanna Inn Machu Picchu Hotel

Riverfront hotel with free breakfast and a 24-hour front desk
Guests of Susanna Inn Machu Picchu Hotel enjoy free WiFi in public areas, a library, and laundry facilities. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 8:30 AM

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On a river

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children 3 and younger (only guests older than 3 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: noon—-11:00 PM
  • Check-out: 9:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 20607138169

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Susanna Inn Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel
Susanna Inn Machu Picchu Hotel Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel Machu Picchu

Frequently asked questions

Is a free cancellation option available at Susanna Inn Machu Picchu Hotel?

Susanna Inn Machu Picchu Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Susanna Inn Machu Picchu Hotel?

This hotel is located in Machu Picchu, just steps from Historic Sanctuary of Machu Picchu and Putucusi, and within a short walk of Manco Capac Square. You'll also find Aguas Calientes Hot Springs and Cerro Machupicchu less than a mile away.

Will I be able to park at Susanna Inn Machu Picchu Hotel?

No, there isn't parking at this hotel.

Does Susanna Inn Machu Picchu Hotel include a casino at the property?

No, Susanna Inn Machu Picchu Hotel doesn't have a casino.

Is there an indoor pool at Susanna Inn Machu Picchu Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Susanna Inn Machu Picchu Hotel?

At this riverfront hotel, couples will appreciate amenities like free breakfast and a library plus some guestrooms include mountain views.

Are there hot tubs at Susanna Inn Machu Picchu Hotel?

No, there isn't a spa tub at this hotel.

Does Susanna Inn Machu Picchu Hotel have a restaurant that serves breakfast?

Susanna Inn Machu Picchu Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Susanna Inn Machu Picchu Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Susanna Inn Machu Picchu Hotel.

Are there connecting rooms at Susanna Inn Machu Picchu Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Susanna Inn Machu Picchu Hotel?

No, at Susanna Inn Machu Picchu Hotel, there aren't any guestrooms that list a balcony.

Susanna Inn Machu Picchu Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 243 out of 392 reviews
Rating 8 - Good. 85 out of 392 reviews
Rating 6 - Okay. 36 out of 392 reviews
Rating 4 - Poor. 18 out of 392 reviews
Rating 2 - Terrible. 10 out of 392 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Walter, Sunrise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Briseida Jazmin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and nice view from my room. Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Machu Picchu for Luna del Miel

Quick stay for Machu Picchu! Check in was easy and our room was available early. They gave us the wrong room at first but quickly fixed and put us in a room with a river view. Breakfast was wonderful and location was wonderful. Staff was super nice and helpful. They held our bags in a safe room while we adventured our last day.
Room from breakfast
view from room on 4th floor
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for the money

Great location overlooking the river, amazing views and a clean, comfortable room. The hotel is very close to where the train drops you off. Friendliest, most helpful front desk person I have ever encountered. I asked the front desk man, Willie, for directions to the office where I could buy a bus ticket to Machu Picchu and if he could recommend a guide. Willie actually walked us to the ticket office and recommended an excellent guide. The room was a good deal for the price and the included breakfast was delicious. I will stay here next time I come to town.
Stayed 2 nights in Nov 2024

8/10 Good

Jenny, caguas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the room view ti the river and the breakfast, delicious! For one night is perfect.
Stayed 1 night in Nov 2024

8/10 Good

heymer

The breakfast is great !! And also the services
Stayed 1 night in Nov 2024

6/10 Okay

Manon

Liked: Staff & service

Convenient stay on the way to Machu Picchu

Our stay at the hotel was decent. It is very basic with a need for some fixes and renovation, but it works fine for a short night before visiting Machu Picchu. The staff is very friendly and accommodating. Breakfast was very good and starts early. You can also leave your bag for the day as you visit Machu Picchu.
Stayed 1 night in Oct 2024

4/10 Poor

Brenda

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff was great. Very attentive and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location.Beatiful view and friendly staff. I loved this place.
Stayed 3 nights in Oct 2024

8/10 Good

paolo

Traveled with partner
Liked: Cleanliness, staff & service
Good quite position facing the river
Stayed 1 night in Oct 2024

6/10 Okay

Sonia

Liked: Cleanliness, property conditions & facilities
I didnt like the way they scanned all out passports , what was the reason they needed to scan all of them?
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Lovely hotel for a night

This was a great location and easy to stay at to visit machu picchu, the walls are thin and its a bit loud but didn't bother us too bad for the one night
Stayed 1 night in Sep 2024

8/10 Good

ELIZABETH

Traveled with partner
Good for short stay. Clean and nice staff.. The downside.. is the hotel is the last hotel and also in front of the railroad.. sometimes you can hear the train. We got the first room in front of the stairs so we could hear everything.. The breakfast salon had a great view but with a lot of flies.. (this Could br addressed with candles or other type of product)..
Stayed 1 night in Sep 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities

Spectacular view -tiny bathroom

Stayed 3 nights in Sep 2024

8/10 Good

Adriana

Traveled with family
The property is a basic room with a small bathroom. It has great views of the river and a great location. It is perfect for a night but it is not a longer term hotel for me. It is not an updated facility and very dated. It is also next to the train tracks and you will hear the trains all day and night. It didn’t prevent us from sleeping well though.
Stayed 2 nights in Sep 2024

4/10 Poor

Yip Yip

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wanted to love this inn. The staff was very friendly and accommodating. the location was great. the rate was even greater. they had some of the best breakfasts we had in this trip (everything made to order. and i loved their bread which actually smelled like bread). However, our room had no A/C (none of their rooms has) and we couldn't open the window because there's no window screen. They told us not to open the window because mosquitos would come in. so for two nights, we stayed inside a room with no fresh air. I survived the first night but i started to develop cough on the second night and the next morning I got up with terrible sore throat, coughs and minor headache. (btw, the lady was nice enough to lend me an electric fan but it didnt help much because there's no fresh air). Fortunately, it was after we went to Machu Picchu but because of the sickness, when I traveled back from Aguas Calientes to Cusco, I experienced some minor altitude sickness symptoms like short of breath and headache despite the fact that I took the medicine already. Being sick, I wasn't able to enjoy Cusco and Lima as much as I expected. And it's not just me, two of my friends who stayed in another room also got sick after the second night of the stay. I am actually good with no AC but at least install window screens. this way we can have fresh air while keeping the flying insects out. i hope i have listed all the pros and cons and let people decide. but i would definitely NOT recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. It has a nice view of the river.
Stayed 1 night in Jun 2024

6/10 Okay

Draun

Traveled with family
Liked: Staff & service
Disliked: Amenities
This small, family-run hotel offers good service in an excellent location. The complimentary breakfast is delicious and comes with a fantastic view. However, our room, situated near the staircase, was quite noisy until late in the evening, and we were also disturbed by the sound of running water from a drainage pipe running through the room. No ventilation or fan in the room; Overall, I would rate it 3 out of 5.
Stayed 1 night in Aug 2024

8/10 Good

Yi-Chi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good! Just near the rail so it would have some noise
Stayed 1 night in Sep 2024

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had an excellent location, conveniently close to the train station. The property was exceptionally clean, and the staff were welcoming and accommodating. Although the hotel didn't have air conditioning, we requested a fan, and the staff went out of their way to provide one for us. Overall, our stay was enjoyable and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious. Close to station.
Stayed 1 night in Aug 2024

10/10 Excellent

Xiaogang

Liked: Amenities
Recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Hee Soo

Liked: Cleanliness, staff & service, property conditions & facilities
Good to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

sanela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. Clean place with everything one needs. Also very nice breakfast. The guy working in breakfast area was an angel.
Stayed 1 night in Aug 2024

10/10 Excellent

Yanira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is spotless , the staff really takes care of keeping the room , bathroom and common areas clean. Also the personal is friendly and helpful. The breakfast is good, its served not buffet, includes bread, eggs, cheese, ham, juice, fruit and coffee. The location is also convenient, across the train station. For a basic hotel with all described above I give them a 5. Just know that it has no A/C and my husband and I felt the need for it one night.
Stayed 2 nights in Aug 2024