They have bed bugs I didn’t stay my full day’s there due to that and they didn’t even give me a refund back for the day’s I didn’t stay. I told them that it was bed bugs in there and I even showed them that I caught one he talking about he don’t know where it came from. Do not stay here.
Paint peeling on bathroom ceiling. Entire wall was stained. No coffee valet. Refrigerator was rusting in multiple places. Microwave was so old it had a mechanical dial timer. There was no breakfast or coffee even though the reservation said a continental breakfast was included.
The room was really outdated and run down. It was functional but not appealing at all.
I liked the property. I feel like it could of had a little more selection for their breakfast.
Only functional light (or outlet) was in the bathroom.
Hotel had what we needed in the area which was a clean room, reasonable privacy, and proximity to the people we were visiting. Pool was in good condition and a nice bonus on a hot day. Breakfast was not something you stay there for just bagged muffins and coffee but an amenity anyway. Rooms are old but clean, bed slept nice, plenty of room in the room itself and a microwave plus small fridge was nice. Just an ok local hotel but a good stay and sleep if you are in the area.
Bedsheets very clean,bath towels very clean. A place to sleep when traveling.
Upon arrival, the very friendly person at the front desk couldn't find my reservation. He tried to call a manager, but did not get a return call for half an hour. In the meantime, I called customer care. Long story short, the hotel fax machine had an error. I finally checked in about 40 minutes after arrival. The room was freezing and the heat unit took several hours to get the room comfortable. I was told my room would have excellent internet access, but the connection was terrible (worst of my travels this year). The cardinal sin was only getting a lukewarm shower on an extremely cold morning. I kept waiting for the water to get hot - it just never did.
Ok for what you pay. Room a little musty but clean fo the most part. There are some stores in the area. Fastfood too!
Average, didn't expect much. Old! This one is only if you are trying to save a few dollars and even then for a bit more you could stay somewhere else.
Other 2 reviews were spot on. Room SMELLS bad. Basic.Frig. had someone else's left over icecream inside.Microwave yellowed.Tub cracked.After two nights stay even my car smelled like the room after a short time from repacking.Room heater not responsive to lowering the temp.Either blasting or cool.Staff turned off heat after cleaning? room and I again returned for the second night to a freezing room.Need to know more? Oh, no toiletries like shampoo or whatever. This is enough for now.
Room was disgusting - bring your own disinfectant, febreeze and vacumn. Will NEVER go there again.
hotal room air conditioner didn't work. carpet was sooaked. no bathroom supplies. had to get another room that had a hole in the tub.nats in the room and dust every where.
Knights Inn Madison Heights, VA is located within a 15-minute drive of Legacy Museum of African American History and Sweet Briar College. This hotel has 48 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast.
TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and free local calls are other standard amenities.
Knights Inn Madison Heights, VA features free WiFi in public areas, a business center, and a meeting room. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
They have bed bugs I didn’t stay my full day’s there due to that and they didn’t even give me a refund back for the day’s I didn’t stay. I told them that it was bed bugs in there and I even showed them that I caught one he talking about he don’t know where it came from. Do not stay here.
Paint peeling on bathroom ceiling. Entire wall was stained. No coffee valet. Refrigerator was rusting in multiple places. Microwave was so old it had a mechanical dial timer. There was no breakfast or coffee even though the reservation said a continental breakfast was included.
Dear Chris, The issues that you raise are important to us. We're sorry to learn of the aspects of your room that were not as they should have been. We've notified maintenance to make sure that these are addressed promptly. Please accept our apologies for any concerns regarding our current breakfast policy. We are eager to resume our standard offerings but are waiting until it is deemed safe to do so. Please consider giving us a second chance to serve you in the future. We would appreciate the chance to change your perceptions.
The room was really outdated and run down. It was functional but not appealing at all.
I liked the property. I feel like it could of had a little more selection for their breakfast.
Only functional light (or outlet) was in the bathroom.
Hotel had what we needed in the area which was a clean room, reasonable privacy, and proximity to the people we were visiting. Pool was in good condition and a nice bonus on a hot day. Breakfast was not something you stay there for just bagged muffins and coffee but an amenity anyway. Rooms are old but clean, bed slept nice, plenty of room in the room itself and a microwave plus small fridge was nice. Just an ok local hotel but a good stay and sleep if you are in the area.
Bedsheets very clean,bath towels very clean. A place to sleep when traveling.
Upon arrival, the very friendly person at the front desk couldn't find my reservation. He tried to call a manager, but did not get a return call for half an hour. In the meantime, I called customer care. Long story short, the hotel fax machine had an error. I finally checked in about 40 minutes after arrival. The room was freezing and the heat unit took several hours to get the room comfortable. I was told my room would have excellent internet access, but the connection was terrible (worst of my travels this year). The cardinal sin was only getting a lukewarm shower on an extremely cold morning. I kept waiting for the water to get hot - it just never did.
Ok for what you pay. Room a little musty but clean fo the most part. There are some stores in the area. Fastfood too!
Dear Kim, All feedback is welcome and appreciated, and yours is no exception. We are deeply sorry for the appearance of unwanted guests and for the response you received from our team when you brought your concerns to our attention. Rest assured that both matters will be handled immediately, as our guests deserve nothing less than our very best. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.