Courtyard by Marriott Lynchburg3.0 out of 5.0
Recent guest reviews
This Courtyard is what you would expect of a Marriott Courtyard. It was nice that they recognize the gold status with potential late check out and water. Wifi was free and the beds were very comfortable. Service was friendly and professional. The AC/Heater controls are on the wall, not the window unit... read the small print so you won't get frustrated. Would have liked a safe in the room, more for peace of mind. All in all a good stay.
While I am not a fan of the Bistro breakfast nooks at Courtyards, the rest of our stay met all of our criteria for a motel. Clean. Quiet. Helpful staff. Comfortable bed. Location close by Appomattox Courthouse, our destination.
I have been staying here one or two nights a week for the last month. Last week I realized that they had set the thermostats so 68 was the lowest the room could go. Previously it had been 64. That's just not cold enough to sleep well and it's unacceptable. I knew there was no point in calling anyone because I had to wait to check in while the desk woman went to look at someone's suite where the a/c was completely broken and hadn't been repaired. If it happens again this week I won't stay there again.
This is the second time I have stayed at this hotel. Staff here are very professional, courteous, and friendly. The rooms are clean and comfortable. I highly recommend this hotel if you need to stay in Lynchburg.
The staff was wonderful. The facility was clean and well kept throughout the stay. It was busy, and I felt no inconveniences during my stay. We ate lunch and breakfast in the lobby cafe, and we enjoyed both meals.
Nice hotel. Clean and centrally located. The staff is friendly and helpful. There is a large common area with tvs and comfortable seating. It has a little lounge and a fire pit outside . I would recommend staying here.
So, are my concerns with Marriott buying Starwood coming true. At first blush, this hotel appears nice for a Courtyard. The lobby is well appointed, although why hotels think guests want, or why guest do want, to sit in a lobby like it is their living room is beyond me. The room was a decent size, and standard room. In short, it is a standard Courtyard. Now the concerns. 1) my deadbolt did not work on the door. Good thing I keep a 9mm pistol on the nightstand. 2) the bathroom was unacceptable. There was hair all over the floor. How hard is it to run a vacuum in the bathroom. 3) At 3 am the guest in the next room woke me up at 3 am playing music. I called the front desk. 4) Upon checkout the desk clerk could basically have cared less about my concerns. No apology or offer of some type of token of reparation. Starwood hotels will throw points at you with any concerns being raised. I would not stay here again, and Marriott should seriously look into this unit.
Stayed here for 2 weeks and here's my review: Pros: - room is comfortable - the complimentary tea tree collection that comes was a nice touch - Starbucks is just downstairs - there's a bowling alley across the hotel ( didn't have the chance to go though) - I checked in late on the day I arrived and the receptionist who greeted me made everything easy. Got to check in my room in less than 5 minutes. Cons: - there was one time that the cleaning lady forgot to lock my room, complained to the receptionist and the guy just said , ok. I was like "seriously? I have stuff there" - no complimentary water - fridge didn't have a room to store ice cream, your ice cream is guaranteed to melt. - breakfast wasn't initially included but the other co- worker from my company staying in the hotel told me he had breakfast included in his rate, we compared and we both had the same rate, I complained and the staff initially said it's not part of my plan, after several discussions, they mentioned it'll be included. No apologies or anything for the previous days' experience. An apology honestly would have been enough. If it weren't for my business trip, I would have chosen another hotel.
Stayed here for business. Easy location to access. Hotel has DEFINITELY undergone a very modern restoration. The interiors are soothing. Ample areas to lounge. A bistros that serves breakfast, lunch and dinner options-limited options but anyone can find something to eat here. The bistro also offers beverages from coffee to wine and beer to cocktails. Staff is very friendly and kind. Room was immaculate-looked as if I was the first person staying there. My only negative was that due to late booking and few rooms left I ended up with a first floor room next to the stairwell. Sleep did not come easily as a bunch of drunk guys were up and down the stairs all night long. That is not the hotel's fault at all but the fault of inconsiderate guests. You can hear everything-and I do mean everything that occurs in the stairwell if you are in this room. I did ask for a change after check-in but nothing else was available. So you make the best of it. I would definitely stay here again if I am in town for business
From Housekeeping to Front Desk to Bistro, our stays are Amazing! Emily is doing a fantastic job with guests and Bobby does an awesome job as well. Thanks so much guys for making this a home away from home. -Rm:334 😎
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 33 reviews