Grand Hotel Villa Castagnola

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Photo gallery for Grand Hotel Villa Castagnola

Premium bedding, down comforters, minibar, in-room safe
Lobby lounge
Exterior
Indoor pool, sun loungers
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Viale Castagnola 31, Lugano, TI, 6906
  • Place, Funicolare Monte Brè - Cassarate Station
    ‪1 min walk‬
  • Place, Lugano Exhibition Centre
    ‪8 min walk‬
  • Place, Parco Ciani
    ‪10 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Junior Suite Standard

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

Suite

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite Executive

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

Backyard view Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Garden Floor Double Room

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Lugano

Located in Cassarate within a short walk of Parco Ciani, Grand Hotel Villa Castagnola is within a mile (2 km) of other popular sights such as Palazzo dei Congressi. This 5-star hotel has 74 rooms and welcomes guests with 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 1 min walk - 0.0 miles
  • Lugano Exhibition Centre - 8 min walk - 0.5 miles
  • Parco Ciani - 10 min walk - 0.5 miles
  • Palazzo dei Congressi - 14 min walk - 0.8 miles
  • Lake Lugano - 16 min walk - 0.9 miles

Getting around

  • Melide Station - 9 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 10 min drive

Restaurants

  • ‪Before B4 - ‬12 min walk
  • ‪Lanchetta - ‬5 min walk
  • ‪Ristorante della Posta - ‬10 min walk
  • ‪Pane & Zucchero - ‬6 min walk
  • ‪La Fermata - ‬12 min walk

About this property

Grand Hotel Villa Castagnola

At Grand Hotel Villa Castagnola, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is available for CHF 20 per day (CHF 30 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and an outdoor tennis court.
Guests can expect 42-inch flat-screen TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and free newspapers are also available.
Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna, and a fitness center.
Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered self parking on site (CHF 20 per day)
  • Secured, covered valet parking on site (CHF 30 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Rucola
  • Le Relais
  • Ristorante Arté al Lago

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,865 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1880
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 120 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Covered valet parking fee: CHF 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses some geothermal energy; some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay and TWINT.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses geothermal energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Air conditioning may be restricted to certain hours from September 01 to May 31 in accordance with national or local laws.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Frequently asked questions

Are free cancellation options available at Grand Hotel Villa Castagnola?

Grand Hotel Villa Castagnola provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hotel Villa Castagnola?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Villa Castagnola on Jun 29, 2026 start from $667, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Grand Hotel Villa Castagnola?

This hotel is situated in Cassarate, just steps from Funicolare Monte Brè - Cassarate Station. You'll also find Lake Lugano and Parco Ciani less than a mile away.

Will I be able to park at Grand Hotel Villa Castagnola?

Yes, valet parking is offered for CHF 30 per day and self parking is available for CHF 20 per day. Though parking is limited parking, an electric car charging station, bicycle parking, and wheelchair-accessible parking are also available.

Is a spa located at Grand Hotel Villa Castagnola?

Clarins Wellness Corner is the hotel's spa and services include deep-tissue massages, body wraps, mani/pedis, and facials.

Are there luxury amenities available at Grand Hotel Villa Castagnola?

Yes, guests can indulge in luxuries such as an indoor pool, a garden-view restaurant, and champagne service at this hotel.

Does Grand Hotel Villa Castagnola have a casino at the property?

No, Grand Hotel Villa Castagnola doesn't have a casino.

Will I find an indoor pool at Grand Hotel Villa Castagnola?

Yes, this hotel has an indoor pool.

Is Grand Hotel Villa Castagnola good for couples?

This lakeside hotel offers many amenities for couples, including champagne service as well as a garden-view restaurant and an indoor pool.

Does Grand Hotel Villa Castagnola have a hot tub?

No, but this hotel does have a sauna.

Does Grand Hotel Villa Castagnola have a restaurant that serves breakfast?

Yes, Grand Hotel Villa Castagnola has 3 restaurants, and serves free buffet breakfast each morning.

Does Grand Hotel Villa Castagnola allow pets to stay free of charge?

No, pets aren't allowed at Grand Hotel Villa Castagnola though service animals are welcome.

Does Grand Hotel Villa Castagnola have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Grand Hotel Villa Castagnola?

The closest major airport to Grand Hotel Villa Castagnola is Lugano (LUG-Agno), which is 4.7 mi away (10 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 29 mi away.

Can I book a room with a balcony at Grand Hotel Villa Castagnola?

Yes, every guestroom at Grand Hotel Villa Castagnola comes with a deck/patio and some offer lake and garden views.

Does Grand Hotel Villa Castagnola have a wedding venue?

There are wedding services available at Grand Hotel Villa Castagnola if that's in your vacation plans.

Grand Hotel Villa Castagnola Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 316 out of 398 reviews
Rating 8 - Good. 61 out of 398 reviews
Rating 6 - Okay. 14 out of 398 reviews
Rating 4 - Poor. 5 out of 398 reviews
Rating 2 - Terrible. 2 out of 398 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Avo

Liked: Cleanliness, property conditions & facilities
It was a beautiful hotel with a lot of history. Very traditional, look with many amenities and great restaurant. The views from the room of Lake Lugano were breathtaking. I would strongly suggest this hotel if you’re staying in Lugano.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing welcoming. Great place
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel and a truly special place.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great experience! Service was excellent and location very convenient.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay, one night easily became two and would certainly return for further visits.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights. Wonderful breakfast, clean property, lake access was lovely. I run every morning and the area is clean and safe.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

tuluh

Liked: Amenities, property conditions & facilities
Great hotel and very courteous and friendly staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous property! Received an upgrade to a corner suite which was not only large but had spectacular lake views. Felt like royalty. Dined at Le Relais where both the food and service were excellent. The hotel is adjacent to a funicular and an easy walk to town. The staff are wonderful. A truly fantastic stay. Highly recommended!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place ever

Absolutely perfect in every single way possible
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice classic hotel with very nice amenities
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property filled with antiques and artwork. The staff was helpful and friendly. The grounds are magnificent and the spa is luxurious. The food and drinks were delicious. We even got an upgrade to a fancy suite! Why, I don't know. The place to stay in Lugano.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and old school classy but at the same time relaxed and friendly. Stunning garden and great facilities. Very good breakfast nice eating areas both indoor and outdoor.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous Hotel

Great staff, great food, beautiful hotel, and prime location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The most exquisite hotel experience my husband and I have ever had. The staff went above and beyond, the grounds are impeccable, the lake views immaculate, and the amenities fantastic. We will definitely be back to beautiful Villa Castagnola.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Barbara Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities

Noisy Room location

While the location and the service/staff are amazing, they gave us a room on first floor over the restaurant where the piano/mouse was annoying and the pets friendliness was also loud due to a dog constantly barking.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the most amazing service! Gorgeous, classic, 10/10!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hansjürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Toni

Liked: Amenities
Friendly and professional staff and an easy check-in.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
World class service… from the moment, I walked on the property to the moment I left. I felt well cared for.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful stay here. The location is perfect, and we had a wonderful room with the most incredible view, no complaints at all. My only complaint was the food at the breakfast buffet, it was really nothing special, locked, originality, and somewhere homemade options.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in perfect location. We enjoyed it very much.
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury, calmness, friendliness, good food
Stayed 1 night in Jun 2022