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Walter au Lac

3.0 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Walter au Lac

Exterior
Free daily buffet breakfast
Premium bedding, down comforters, minibar, in-room safe
Exterior
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Piazza Rezzonico 7, Lugano, TI, 6900
  • Place, Via Nassa
    ‪1 min walk‬
  • Place, Piazza della Riforma
    ‪2 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪5 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪7 min drive‬

Room options

View all photos for Basic Single Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Basic Single Room, Lake View

7.8 out of 10
Good
(8 reviews)
  • 150 sq ft
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Lake View

Basic Double Room, Lake View | Premium bedding, down comforters, minibar, in-room safe

Basic Double Room, Lake View

8.6 out of 10
Excellent
(15 reviews)
  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | Premium bedding, down comforters, minibar, in-room safe

Executive Double Room, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 194 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Single Room, Balcony, Lake View

9.8 out of 10
Exceptional
(7 reviews)
  • 150 sq ft
  • Lake view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down comforters, minibar, in-room safe

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

8.0 out of 10
Very good
(3 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Premium bedding, down comforters, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony

  • 323 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Lugano

Located in Lugano City-Centre, Walter au Lac is within a 5-minute walk of LAC Lugano Arte e Cultura and within 15 minutes of other popular attractions like Villa Ciani. This 38-room, 3-star hotel has in-room conveniences like minibars, coffee makers, and LCD TVs.

What's nearby

  • Via Nassa - 1 min walk - 0.1 miles
  • Piazza della Riforma - 2 min walk - 0.1 miles
  • San Lorenzo Cathedral - 3 min walk - 0.2 miles
  • LAC Lugano Arte e Cultura - 5 min walk - 0.3 miles
  • Palazzo dei Congressi - 8 min walk - 0.5 miles

Getting around

  • Lugano Funicular Station - 8 min walk
  • Lugano (QDL-Lugano Rail Station) - 9 min walk
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪Agua - ‬1 min walk
  • ‪Spaghetti Store - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Ristorante Olimpia - ‬3 min walk

About this property

Walter au Lac

Boardwalk/promenade hotel with free breakfast and a 24-hour front desk
Guests of Walter au Lac enjoy free WiFi in public areas, a library, and express check-out. There's discounted offsite parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a terrace and laundry facilities.
Guests can enjoy LCD TVs and stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 28 per night); discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The property will be renovating from January 1 2026 to February 26 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CHF 50.0 per night
  • Cribs/infant beds are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 28 per night (820 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Frequently asked questions

Is a free cancellation option available at Walter au Lac?

Walter au Lac provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Walter au Lac?

This hotel is situated in Lugano City-Centre, just steps from Via Nassa and Piazza della Riforma, and within a short walk of LAC Lugano Arte e Cultura. You'll also find Lake Lugano and Parco Ciani less than a mile away.

Is parking available on site at Walter au Lac?

No, there isn't parking at the hotel but you'll find nearby parking for CHF 28 per night (discounts available).

Does Walter au Lac feature a casino?

No, Walter au Lac doesn't have a casino.

Is there an indoor pool at Walter au Lac?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Walter au Lac?

Amenities that appeal to couples at this lakeside hotel include a minibar and premium bedding in each guestroom with some featuring lake views.

Does Walter au Lac have a hot tub?

No, this hotel doesn't have a spa tub.

Does Walter au Lac feature a restaurant that includes a breakfast menu?

Walter au Lac offers free buffet breakfast each morning though there is no restaurant.

Does Walter au Lac allow pets to stay free of charge?

No, pets and service animals aren't allowed at Walter au Lac.

Does Walter au Lac have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Walter au Lac?

The closest major airport to Walter au Lac is Lugano (LUG-Agno), which is 3.8 mi away (16 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 28.3 mi away.

Are there rooms with balconies at Walter au Lac?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lake views.

Walter au Lac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 405 out of 702 reviews
Rating 8 - Good. 222 out of 702 reviews
Rating 6 - Okay. 55 out of 702 reviews
Rating 4 - Poor. 11 out of 702 reviews
Rating 2 - Terrible. 9 out of 702 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael, san diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a great hotel. Very European feeling. Super staff (shout out to Antonio at the front desk for above and beyond customer service). Great view of lake. Easy walk (and funicular) from train. Great breakfast, wonderful city. Would definitely recommend and stay there again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dipesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is ideal. The view from my hotel room was fantastic. The breakfast was very good and the service was excellent. There are plenty of shops and restaurants, all within a couple of minutes walk. For further destinations, such as the main train station, a bus can be taken via the bus stop located a few seconds from the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay again

Wonderful icon hotel. The view was incredible! Room was comfortable and clean. Staff was very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in downtown Lugano

Loved the room and stay in Lugano. Wasn't sure if we wanted to stay away from the city but this was the right choice. Lots of dining options and great place to walk along the water. Only issue is that parking is a few blocks away. Location was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Fiona

Traveled with partner
Liked: Amenities
Clean room | staff very helpful and pleasant | gave out useful info and a map for the sights of the area.
Stayed 2 nights in Sep 2025

2/10 Terrible

Fatima

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Wonderful Staff. Nice rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed Walter Au Lac! It is very centrally located in Lugano and makes everything very walkable. Would recommend!
Stayed 1 night in Sep 2025

6/10 Okay

Amanda

Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Anthony, Highlands Ranch

Stayed 2 nights in Sep 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

Dax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water of Lake Lugano and next to the city for good. Great staff and service was excellent! Thanks much!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Absolutely loved our stay! Very clean, air conditioning worked well, and the view was spectacular! Great restaurants, a beach and other things nearby. Highly recommend and would return to this hotel if we find ourselves in the area again!
Stayed 1 night in Sep 2025

10/10 Excellent

jodette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were so helpful with all our needs! Very welcoming and accommodating. Breakfast room was beautiful and breakfast outstanding. Easy walkable access to everything. Very clean outstanding staff
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on the waterfront

Well located - nice room with balcony - I missed having a bar and restaurant. The service at breakfast was fantastic - could have done with similar at other meal times
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location with an amazing view of the Lake from our balcony. A few steps away from the old town for shopping and restaurants. Friendly and efficient staff, with immediate response to additional amenities. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jens

Stayed 1 night in Aug 2025

6/10 Okay

Maggie Mae

Stayed 3 nights in Aug 2025

10/10 Excellent

Myla

Liked: Cleanliness, staff & service
Love the hotel because it’s right there by the lake with a beautiful view of Como. Lots of restaurants nearby and walkable to everything.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel and views. Amazing breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Sorin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to look out over the lake. Nice rooms with a good breakfast selection. Close to everything and during our stay there was a free open air jazz concert close by that we could just sit out on the balcony on listen to at night. Definitely recommend staying here.
Stayed 1 night in Jul 2025

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