Villa Sassa

4.0 star property
Lakefront hotel with a full-service spa and a health club
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Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Comfort Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Double Room

9.2 out of 10
Wonderful
(33 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Suite, 1 Bedroom

8.4 out of 10
Very good
(14 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite, Lake View

Premium Suite, Lake View | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Suite, Lake View

8.8 out of 10
Excellent
(18 reviews)
  • 861 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite

Grand Suite | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Grand Suite

8.8 out of 10
Excellent
(8 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Suite, Lake View

Grand Suite, Lake View | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Grand Suite, Lake View

8.6 out of 10
Excellent
(10 reviews)
  • 1022 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Signature Suite, Lake View

Signature Suite, Lake View | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Signature Suite, Lake View

8.0 out of 10
Very good
(2 reviews)
  • 1184 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Studio Apartment

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Studio Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Lugano

Located in Lugano City-Centre, Villa Sassa is a leisurely stroll from sights such as San Lorenzo Cathedral and University of Lugano. This 120-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Parco Ciani - 12 min walk - 0.7 miles
  • Palazzo dei Congressi - 12 min walk - 0.7 miles
  • Via Nassa - 12 min walk - 0.7 miles
  • Piazza della Riforma - 12 min walk - 0.7 miles
  • Lungolago - 14 min walk - 0.8 miles

Getting around

  • Lugano (QDL-Lugano Rail Station) - 12 min walk
  • Lugano Funicular Station - 13 min walk
  • Milan Malpensa Airport (MXP) - 73 min drive

Restaurants

  • ‪Restorante 1001 Notte - ‬11 min walk
  • ‪Rookies Sports Bar - ‬9 min walk
  • ‪Oops Bar - ‬11 min walk
  • ‪Villa Sassa Restaurant - ‬1 min walk
  • ‪wong ho - ‬10 min walk

About this property

Villa Sassa

Lakefront hotel with a full-service spa and a health club
Villa Sassa features a full-service spa, an indoor pool, and a gym. If you drive, self parking is CHF 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for CHF 260 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, electric kettles, and safes.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dot Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up and drop-off shuttle from 7:30 AM to 10:30 PM
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Uncovered self parking on site (CHF 20 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 to 25 for adults and CHF 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ai giardini di Sassa
  • Bistrot Bar
  • Dotlicious

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 35 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 18 to 25 for adults, and CHF 15 to 25 for children
  • Airport shuttle fee: CHF 260 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sassa
Hotel Villa Sassa
Sassa Hotel
Villa Sassa
Villa Sassa Hotel
Villa Sassa Hotel Residence
Villa Sassa Hotel Residence Lugano
Villa Sassa Residence
Villa Sassa Residence Lugano
Hotel Sassa And Residence
Villa Sassa Hotel
Villa Sassa Lugano
Villa Sassa Hotel Lugano
Villa Sassa Hotel Residence Spa

Frequently asked questions

Are free cancellation options available at Villa Sassa ?

Villa Sassa offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Villa Sassa ?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Villa Sassa on Feb 13, 2026 start from $187.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Villa Sassa ?

This hotel is situated in Lugano City-Centre within a short 15-minute walk of Piazza della Riforma and also 15 minutes on foot from Via Nassa. You'll also find Parco Ciani and Lungolago less than a mile away.

Is parking available on site at Villa Sassa ?

Yes, uncovered parking is offered for CHF 20 per day with in/out privileges. Though parking is limited, accessible parking and bicycle parking are also available.

Is there a spa available at Villa Sassa ?

Dot Spa is the hotel's spa and services include sports massages, hot stone massages, Ayurvedic treatments, and body wraps.

Does Villa Sassa have a casino?

No, Villa Sassa doesn't have a casino.

Is there an indoor pool at Villa Sassa ?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from June until September.

What amenities will couples enjoy at Villa Sassa ?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a poolside bar.

Does Villa Sassa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Villa Sassa feature a restaurant that includes a breakfast menu?

Yes, Villa Sassa serves buffet breakfast for a surcharge each morning at Ai giardini di Sassa.

Does Villa Sassa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Villa Sassa for a fee of CHF 35 per pet, per night. The property also provides food and water bowls.

Does Villa Sassa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Villa Sassa ?

The closest major airport to Villa Sassa is Lugano (LUG-Agno), which is 4 mi away (8 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 28.9 mi away.

Can I book a room with a balcony at Villa Sassa ?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy lake or garden views.

Does Villa Sassa have a wedding venue on site?

There are wedding services available at Villa Sassa if that's in your vacation plans.

Villa Sassa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1005 reviews
Rating 8 - Good. 333 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay wish we’d stayed longer a massage would of been great
Stayed 1 night in Oct 2025

4/10 Poor

Ams

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city. When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive. It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail. While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area. Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Modest lodging experience. Over promised and underdelivered on service and accommodations. Pics were misleading, mainly appearing to be on the waterfront. I should have examined further. Courtesy transportation delivered a great customer experience.
Stayed 1 night in Aug 2025

10/10 Excellent

john

Stayed 2 nights in Oct 2025

4/10 Poor

Rosemeire

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately, we were stuck in the elevator for about 30 minutes, and the help button didn’t work. We had to call the hotel directly for assistance.
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Traveled with partner
Liked: Staff & service, amenities
The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, we didn’t spend much time in the room.
Stayed 5 nights in Sep 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.
Stayed 2 nights in Sep 2025

6/10 Okay

Lai

Liked: Cleanliness, property conditions & facilities
The check in was quick as we were given our key right away. It turned out that the agent neglected to give us sone key information such as free local transit pass es for hotel guests and wifi password. There’s no information in the room at all. We walked back to the reception area for WiFi password and we found out about the free transit passes the NEXT day from the train station agent after we paid our bus fares the first day!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from the property were beautiful, our room was the size of a small apartment which was amazing, the staff were great.
Stayed 2 nights in Sep 2025

6/10 Okay

Maria Desiree

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Camilo

Stayed 2 nights in Aug 2025

6/10 Okay

Timna

Disliked: Cleanliness

24 hours

The initial room that was given to me was dilapidated and needed some serious cleaning and remodeling. The second room was better but the location was not the best for a solo traveler. It was more appropriate for pet owners and those traveling with a larger group. I would highly recommend the spa and fine dining restaurant! A+ The staff were really friendly and thoughtful in the restaurant and spa areas. The views were breathtaking from the pool area and suite. My only complaint was my initial room wish should not be given to anyone else. The pictures on the website should reflect all rooms not just a few. Renovation is imperative to building number 3. I am happy that as soon as I complained they quickly moved me. I wish I changed the room earlier but I didn’t see the sad conditions until the evening. I assumed the hotel needed serious renovations but saw differently as the day progressed. It was just that particular room and location. Nevertheless the staff were polite and corrected the error immediately.
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kamaal, Kingston

Stayed 1 night in Aug 2025

10/10 Excellent

Hossam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with incredible views. Great helpful staff, great breakfast buffet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Last second booking. Grateful for a very early check in and very kind service
Stayed 2 nights in Aug 2025

8/10 Good

Can

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Erum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel!

This place was outstanding. No need to type a long review, just think about everything you love in a hotel and Villa Sassa has it. Superb!!
Stayed 3 nights in Aug 2025