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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

3 outdoor pools
Exterior
Exterior
Reception
On the beach, white sand

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • All inclusive
  • Room service
  • Parking included

Explore the area

Map
Point Lucea, Lucea
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Hanover Museum
    ‪7 min drive‬
  • Sir Alexander Bustamante Square & Around
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪52 min drive‬

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Room options

View all photos for Signature Level Suite

Signature Level Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Level Suite

  • 748 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Level Junior Suite

  • 568 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

Signature Level Bungalow | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Level Bungalow

  • Ocean view
  • 889 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lucea

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa places you within a 10-minute drive of Hanover Museum and Sir Alexander Bustamante Square & Around. This 156-room, 4.5-star resort has 3 outdoor pools along with a full-service spa and 10 restaurants.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 3.1 miles
  • Hanover Museum - 7 min drive - 3.9 miles
  • Sir Alexander Bustamante Square & Around - 7 min drive - 3.9 miles
  • Headland - 7 min drive - 3.9 miles
  • Tryall Golf Club - 11 min drive - 7.5 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 52 min drive

Restaurants

  • ‪Mobay Buffet - ‬4 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪Blue Lagoon - ‬5 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
Guests of The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this all-inclusive resort include a rooftop terrace, free WiFi in public areas, and meeting rooms.
60-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and bathrobes. Espresso makers, safes, and phones are also standard.
3 outdoor swimming pools are on site along with a children's pool.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English

Similar properties

Exterior

Grand Palladium Jamaica Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
8.0 out of 10, Very Good, 1,360 reviews
The price is $568
includes taxes & fees
$497 per night
May 28 - May 29
Grand Palladium Jamaica Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

Frequently asked questions

Are free cancellation options available at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

As of May 2, 2025, prices found for a 1-night stay for 2 adults at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa on May 3, 2025 start from $477.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

This resort is located in Lucea, close to Tryall Golf Club, Hanover Museum, and Sir Alexander Bustamante Square & Around. Headland is also within a driving distance of 3.8 mi.

Is there parking available at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, uncovered self parking is offered for free at the resort.

Is there a spa available at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have a casino?

No, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa doesn't have a casino.

Will I find an indoor pool at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 6:00 AM and 6:00 PM.

What do couples enjoy most about The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, 7 bars, and 10 restaurants.

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have a hot tub?

No, but this resort does have a steam room.

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have a restaurant that serves breakfast?

Yes, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants, and serves free buffet breakfast each morning.

Will The Signature Level At Grand Palladium Lady Hamilton Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa though service animals are welcome.

Are there connecting rooms at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

The closest major airport to The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is Sir Donald Sangster Intl. Airport (MBJ), which is 21.8 mi away (52 minutes by car).

Are there rooms with balconies at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

No, there aren't any guestrooms with balconies at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signature level is well worth the extra money.!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Charles Isaac Phegley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to the grand Palladium Lady Hamilton. The only negative I could point out is there are a few places in the resort that could use some touching up and maintenance. The resort in general is gorgeous, very large, and beautiful to walk. The signature level bungalow was right on the oceanfront with an outdoor shower and was just awesome!
Stayed 7 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 9 nights in Jan 2025

10/10 Excellent

Matthew John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalow room had a 10/10 veiw, and service was amazing for the signature level.
Stayed 7 nights in Jan 2025

10/10 Excellent

Glenn

Stayed 5 nights in Dec 2024

8/10 Good

Sachin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. Great pool, Spa facility as well as dining options. The food in the different restaurants did not taste as authentic as in typical restaurants in the US.
Stayed 5 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The location is nice. Property is great. The different optional diner is spectacular
Stayed 6 nights in Jan 2025

8/10 Good

Devol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the steel drum band. Pools were nice, rooms were nice but the beach needed some work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dalen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and accommodating
Stayed 3 nights in Jan 2025

6/10 Okay

venkata

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kadian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Afshin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hostile service is the defining feature of this resort, overshadowing everything else. From the moment you arrive, it’s clear the staff doesn’t want you there. You’re treated as an inconvenience rather than a guest. Requests, no matter how basic—a plate at the buffet, a water refill, or a condiment—are met with shrugs, ignored, or fulfilled begrudgingly, if at all. Watching servers stand around while your food sits neglected for 10–15 minutes is infuriating. Even asking for coffee at breakfast felt like begging for a favor. This wasn’t a one-off or isolated incident—it’s a pervasive attitude across the entire resort. The indifference and hostility span restaurants, bars, the front desk, and beyond. Staff behavior makes it clear: you’re a burden, not a priority. It’s a systemic culture of neglect that leaves guests feeling unwelcome and disrespected at every turn. The facilities are dated, and while the Signature tier offers renovated rooms, the promised perks are a joke—one tote bag and hat for three rooms, with no follow-up after complaints. Food is mediocre at best, with only two of seven restaurants barely managing to be enjoyable. Drinks, confined to a single lounge for “premium” guests, felt like another hollow gimmick. Even the views, the one positive, can’t overcome the pervasive negativity. This resort’s hostile service ruins any chance of a relaxing getaway. For the price, you’re better off anywhere else. Don’t waste your time or money here.
Stayed 6 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Margie

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Hugh

Traveled with family
Disliked: Property conditions & facilities
The rooms were in desperate need of maintenance, food was always limited in the buffets. The alcohol was horrible. We were Signature level so we had a lounge and pool but its away from the big pool. My father's room had a leak in the air conditioner that maintenance said they would fix, we left two days later and he had pooled water and dripping from the ceiling in his bathroom which was extremely dangerous for a 75 year old man. If he would have fallen there would have been a lawsuit.
Stayed 5 nights in Dec 2024

8/10 Good

Robyne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on property was very kind and courteous. Room were tidy. Property was undergoing much needed maintenance.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with a lot of amenities. The signature level was well worth the extra money. The views alone were enough to return.
Stayed 7 nights in Dec 2024

8/10 Good

KERRY Michelle

Stayed 6 nights in Nov 2024

6/10 Okay

Errol

Stayed 2 nights in Dec 2024

6/10 Okay

Riaz, Morgntown

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Beach was beautiful. We were disappointed with the service pretty much all around. Long long waits to get into the a la carte restaurants even with reservations. We were celebrating my daughter’s 16th birthday and after several reminders to the concierge and front desk to arrange balloons etc at our dinner at the Italian, it never happened. Service was extremely slow, we would often be seated at a table but no utensils or no napkins or salt and pepper etc and it took forever when we asked for anything. Food at the buffets was not adequately replenished - they would run out of ice cream or desserts fairly early on. Would need to take several trips to the buffet hoping that the fruit or other empty items were refilled. Food ran out even at the a la carte restaurants. This included pizza at the Italian for dinner! The grounds are beautiful and room comfortable. Wish they had some poolside dining options other than chicken and rice.
Stayed 6 nights in Nov 2024

8/10 Good

KAMARI, Nutley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Emin

Liked: Cleanliness
Lack of food...
Stayed 7 nights in Nov 2024

10/10 Excellent

NICOLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its huge but my first time experience was great.... and the food is excellent 👌 will return... only problem i had was with my bed but it was too late to change it... only hope they fix the issue for the next guess...

10/10 Excellent

KAMARI, Nutley

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Meredith Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Grand Palladium Lady Hamilton Resort for our anniversary, and I wanted to take a moment to express how much we enjoyed our experience. The stunning beaches, beautifully maintained grounds, and the warm kindness of your staff made our vacation truly special. As Signature Guests, we felt very welcomed and appreciated, especially with the thoughtful touches provided during our stay. Our rooms, complete with the luxurious tub and outdoor shower, were a highlight that added to the relaxing atmosphere. We loved it!
Stayed 4 nights in Nov 2024