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Hotel Napoleon

4.0 star property

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Photo gallery for Hotel Napoleon

Front of property
Minibar, in-room safe, desk, blackout drapes
Meeting facility
Exterior
Free buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Viale Europa,536, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪8 min walk‬
  • Place, Piazza Napoleone
    ‪16 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪9 min drive‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪27 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Lucca

Located in Lucca Historical Center, Hotel Napoleon is a leisurely stroll from sights such as Porta San Pietro and Porta Sant'Anna. This 56-room, 4-star hotel has conveniences like free breakfast, 24-hour room service, and free self parking.

What's nearby

  • Walls of Lucca - 8 min walk - 0.5 miles
  • Piazza Napoleone - 16 min walk - 0.9 miles
  • Piazza San Michele - 19 min walk - 1.0 mile
  • Palazzo Pfanner - 5 min drive - 1.8 miles
  • Piazza dell'Anfiteatro - 9 min drive - 2.0 miles

Getting around

  • Lucca Station - 15 min walk
  • Galileo Galilei Airport (PSA) - 30 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Pan Di Strada - ‬15 min walk
  • ‪Caffe Del La Teatro - ‬15 min walk
  • ‪Al Bacaro del Collegio - ‬15 min walk
  • ‪In Pasta - cibo e convivio - ‬15 min walk

About this property

Hotel Napoleon

Guests of Hotel Napoleon enjoy access to free WiFi in public areas, conference space, and a business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
For entertainment, guests can expect to find satellite TV. Bathrooms have hair dryers, free toiletries, and bidets. Minibars, safes, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Best Western Grand Hotel Guinigi
Lucca
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 577 reviews
$131 nightly
The price is $155
Aug 12 - Aug 13
Total with taxes and fees
Best Western Grand Hotel Guinigi

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Mountain biking
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • 10 steps to reach entrance
  • No elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Renovated entire property - 2014

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Napoléon Lucca
Napoléon Lucca
Napoleon Lucca
Napoleon Hotel Lucca
Napoleon Hotel
Hotel Napoléon
Napoleon
Hotel Napoleon Hotel
Hotel Napoleon Lucca
Hotel Napoleon Hotel Lucca

Frequently asked questions

Is free cancellation available at Hotel Napoleon?

Hotel Napoleon offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see near Hotel Napoleon?

This hotel is situated in Lucca Historical Center within a short 15-minute walk of Piazza Napoleone and also 18 minutes on foot from Piazza San Michele. You'll also find Walls of Lucca and Puccini Museum less than a mile away.

Is parking available on site at Hotel Napoleon?

Yes, self parking is offered for free at the hotel.

Does Hotel Napoleon feature a casino on the premises?

No, Hotel Napoleon doesn't have a casino.

Is there an indoor pool at Hotel Napoleon?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Napoleon?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a minibar as well as a bar/lounge.

Are there hot tubs at Hotel Napoleon?

No, this hotel doesn't have a spa tub.

Does Hotel Napoleon feature a restaurant that includes a breakfast menu?

Hotel Napoleon offers free buffet breakfast though there is no restaurant.

Does Hotel Napoleon allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Napoleon for a fee of EUR 10 per pet, per day.

Are there connecting rooms at Hotel Napoleon?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Napoleon?

The closest major airport to Hotel Napoleon is Galileo Galilei Airport (PSA), which is 21.6 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Hotel Napoleon?

No, there aren't any guestrooms at Hotel Napoleon that offer a balcony.

Hotel Napoleon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 346 reviews
Rating 8 - Good. 148 out of 346 reviews
Rating 6 - Okay. 71 out of 346 reviews
Rating 4 - Poor. 23 out of 346 reviews
Rating 2 - Terrible. 6 out of 346 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk staff were very helpful snd friendly
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the staff and breakfast! Also even though I was in a “single” room, the bed was large and comfy.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I am traveling alone and secured a perfect little room for a great price. Clean, comfortable, free breakfast, friendly and helpful staff, a bar, and close to the train station. Perfect stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Bent Erling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice romantic stay at Hotel Napoleon in Lucca

We had a very pleasant stay at Hotel Napoleon. The room was very good with a balcony. We felt it was also very good service and hospitality. The staff were very nice and friendly, always eager to help whatever we asked for. The breakfast was delicious, home made müssli, scramble eggs, fruit, juice, different types of yoghurt and good coffee just to mention some of what they had. The only thing we were missing was vegetables, for example tomatoes. The location just outside the city wall was perfect for us, just a short walk to the city center or to take the car to visit villages outside Lucca up on the hill side.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location poco distante dalle mura di Lucca, pulito e confortevole. Da ritornare
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

VALTER R

Liked: Staff & service
Disliked: Property conditions & facilities

Café da manhã é atendimento dos funcionários excel

Está em reforma no momento. Pessoal de atendimento muito bom em todos turnos. Nicolló conhece tudo ao redor.CafCafé da manhã excelente. Prédio em reforma em funcionamento. Com certeza, em breve, merecerá melhor avaliação
Stayed 2 nights in May 2024
Verified review

8/10 Good

antonio del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione facilmente raggiungibile all’ ingresso della città. Pulizia perfetta ed attenzione ai minimi particolari. Colazione superlativa per la qualità e la diversità di prodotti, dal dolce al salato frutta e ogni ben di Dio. Camera comoda con bagnio ampio. Consigliatissimo
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

celma miguel

Liked: Cleanliness, staff & service, room comfort

relembransdo a Italia

incrivel. Otima localizaçao,conforto,cafe da manha exelente,pessoal da recepçao, perfeito para bate volta para cidades proximas,especialmente Pisa
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, vicino alle mura e con parcheggio.
Verified review

2/10 Terrible

Laura

Disliked: Staff & service, amenities, property conditions & facilities
Sono rimasta molto delusa da questa struttura. È vicino all’uscita dell’autostrada in una zona molto umida e rumorosa. Il rumore si sentiva anche con le finestre chiuse. Non c’è climatizzazione.Quando l’ho fatto notare lo staff mi ha consigliato di aprire la finestra - con grande maleducazione. Come se non bastasse, la stanza aveva una scala antincendio proprio davanti che rendeva l’apertura della finestra poco sicura oltre che estremamente rumorosa. Non ci sono tapparelle né persiane - se te lo stai chiedendo. Purtroppo il servizio clienti expédia non era disponibile negli orari del mio soggiorno altrimenti mi sarei rifiutata di pagare perché la stanza non corrispondeva affatto alla descrizione e mi sono sentita ingannata e maltrattata.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

angelo Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale cordiale e disponibile, colazione abbondante e ottima .posizione hotel strategica a due passi dal centro storico
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve soggiorno, posto strategico per visitare Lucca Pisa e dintorni, vicino autostrada e il centro di Lucca si raggiunge a piedi. Camere essenziali ma con tutti i comfort pulito, ordinato con personale molto disponibile soprattutto la gentilissima Arianna, i suoi suggerimenti di grande aiuto.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo, curato e confortevole

Staff molto gentile e professionale. Misure anti-Covid visibili e ben superiori alla media. Camera recentemente ristrutturata, silenziosa e molto confortevole, con letto comodo, regolazione autonoma della temperatura, bollitore e altre piccole attenzioni. Pulizia accurata. Colazione buona per qualità e varietà. Posizione comodissima sia per visitare Lucca, raggiungibile a piedi, sia rispetto all'autostrada. Buon rapporto qualità/prezzo
Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
------
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo con un ortima colazione. Ottima la posizione per visitare lucca senza il problema dell auto
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beim eintreten ins Hotel sehr positiv überrascht, von innen sehr modern und sauber. Frühstück war sehr gut.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicino al centro, lo si può raggiungere a piedi. Personale cortese e gentile. Alcune camere matr molto piccole per il prezzo pagato.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
receptionist var rigtig sød og gav gode råd til ture.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremley helpful. Room was spotless & maintained daily .Breakfast very good variety & choices including lovely fresh fruit salad.. Only down sides was just set back fron a very busy main road & the hotel had a petrol station either side of it but it was so easy to walk to the old Town from there and the views of all the surrounding Tuscan hills made up for it we both said that we will defiinatley go back again . The hotel does not have swimming pool so missed not having a swim there but we took a 40 minute bus ride to Vevechia beach so swam there .
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Étape agréable

Lors d’un séjour en Toscane petite étape à Lucca pour visiter aussi Pise. Hôtel à proximité à pieds du centre-ville, animé.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Alessandro

Disliked: Property conditions & facilities, room comfort
Hotel modesto, necessita di ristrutturazione e ammodernamento.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Rosita

Liked: Cleanliness, staff & service
Convenient location to freeway and only 5 min drive to old town Lucca. The staff were very friendly and helpful. The shower was too small and the room was tiny.
Stayed 4 nights in Sep 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds are so hard we could not get a good sleep and werr stiff and sore in morning. If you like a super hard bed then this will be fine for you.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buon albergo per una puntata turistica su Lucca

Le camere matrimoniali sono molto piccole. Il personale è gentilissimo. La posizione dell'hotel non è lontana dal centro (1,5 km dal Duomo) che pertanto è raggiungibile anche a piedi.
Stayed 1 night in Aug 2018

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