The first room I was given had a dirty bathroom. The bathtub had not been cleaned out; there was hair everywhere. I asked for a new room. The bathroom was better, but still not 100% clean.
Love the location. Expected to have the room cleaned after the first night, but it was not. That’s ok though. A good experience overall.
They have a problem with their TVs . They should get new ones so they are not as Complicated. Now I know why the TV was on when we got into the room once we shut the TV off and couldn’t turn it back on
Everything was lovely and the staff was understanding of and kind to my children (M5 & F7).
Pool, fitness room, and staff were good. Our room reaked of mildew. The elevator sounded like it was on the verge of giving out.
Great location. Easy to get to the TTU campus. Right near University avenue with plenty of restaurants.
Clean, convenient , and friendly staff. It’s quiet and safe
Reservation was for king size. Received queen size. Elevator not functioning for the first evening and much of next day. Wife had problems climbing three flights of stairs. Never saw a cleaning person. Had to call for clean towels. Sheets never changed. No cleaning coverage on weekends? Stayed three nights. Certainly not worth the price!!!
I stayed there because it had breakfast but breakfast on the weekends does not start until 7:30. I had to be on the road at 6:30.
Clean room, breakfast slightly above average, housekeeping adequate. Broken towel bar in bathroom, and shower head needs a little work. Great bed--very comfortable. Air conditioning unit noisy, but average for hotel units. Overpriced for the overall quality of the hotel. For $170/night, I would expect excellence in every category.
We chose this hotel for price and location as it was central to the activities we would indulge in. The suite we received was roomy and clean and the staff at the desk were very friendly. I was very impressed with the amenities provided. We would stay there again if the opportunity arrived.
I stayed at the Staybridge while I was attending a conference at TTU. The hotel was clean and I loved the fact that I had a small kitchette in my room! The staff were super friendly and helpful! Upon my arrival, the front desk clerk went out of his way to get me aspirin for my headache! Nice! The hotel is also directly across the street from TTU, which meant no transportation costs for me! They offered a free buffet style breakfast every morning (complete with Belgium waffles you could make in the shape of the state of Texas). Fun! I would definitely stay here again!
Clean, good on the basics (breakfast, cocktail hour).
i know that the price is a little expensive, but i felt very comfortable while i stayed in Staybridge.Everything was perfect except the breakfast. I wish there were more stuff to eat. I've been to Days Inn last year, and i would prefer come to Staybridge.
We toured TTU & Lubbock. The breakfast and receptions made our stay pleasant. This is a well run hotel for extended stays. We were there for 6 nights. Central location and easy access to shopping, food, TTU, and nightlife.
Pleasant stay with great complementary hot breakfast
[...] is an asset to your hotel. He is very friendly and professional. I was urprised that he remembered me from my visit in May.
This hotel has a great location, it is situated across the street from Texas Tech University. They also have a great breakfast! Choice of eggs, bacon, sausage, fruit, cottage cheese, hot or cold cereal, bagels, plenty of juices and a Texas shaped waffle iron! The rooms were also very spacious and clean.
Located in Tech Terrace, Staybridge Suites Lubbock, an IHG Hotel is within 2 miles (3 km) of popular attractions such as Texas Tech University and Buddy Holly Center. This 3-star hotel has 82 guestrooms and offers conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Free buffet breakfast is included with your stay.
The 82 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect to find free WiFi and 42-inch TVs with cable channels and pay movies. Sofa beds, coffee makers, and free local calls are also standard.
Guests of Staybridge Suites Lubbock, an IHG Hotel have access to an outdoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 10 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and free newspapers.
The first room I was given had a dirty bathroom. The bathtub had not been cleaned out; there was hair everywhere. I asked for a new room. The bathroom was better, but still not 100% clean.
Thank you for your feedback. I have met with the appropriate departments to get this fixed.
Love the location. Expected to have the room cleaned after the first night, but it was not. That’s ok though. A good experience overall.
They have a problem with their TVs . They should get new ones so they are not as Complicated. Now I know why the TV was on when we got into the room once we shut the TV off and couldn’t turn it back on
Everything was lovely and the staff was understanding of and kind to my children (M5 & F7).
Pool, fitness room, and staff were good. Our room reaked of mildew. The elevator sounded like it was on the verge of giving out.
Great location. Easy to get to the TTU campus. Right near University avenue with plenty of restaurants.
Clean, convenient , and friendly staff. It’s quiet and safe
Reservation was for king size. Received queen size. Elevator not functioning for the first evening and much of next day. Wife had problems climbing three flights of stairs. Never saw a cleaning person. Had to call for clean towels. Sheets never changed. No cleaning coverage on weekends? Stayed three nights. Certainly not worth the price!!!
Dear Anonymous, I'm very apologetic to hear that you had such a poor experience at our hotel. We want you to know that this is not common, your stay was an exception and not our standard. We do our best to provide each and every guest with as wonderful a stay as possible. Here at the Staybridge Suites we do Light Touch Housekeeping. This entails a Monday-Friday daily replacement of towels, emptying of trash and making of the bed. Weekend service is on a request service only. We will be working with our Front Desk Staff to better communicate this with our guests so that we avoid this problem in the future.
Thank you for staying with us