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Comfort Inn & Suites Lubbock West

2.5 star property
Hotel in Lubbock with free breakfast and a 24-hour business center

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Photo gallery for Comfort Inn & Suites Lubbock West

Lobby
Lobby
Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool
Free continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3430 W Loop 289, Lubbock, TX, 79407
  • Place, West End Center
    ‪5 min walk‬
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, Ballet Lubbock
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Lubbock

Within a short walk of West End Center, Comfort Inn & Suites Lubbock West is within 2 miles (3 km) of Ballet Lubbock. This 65-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • West End Center - 5 min walk - 0.3 miles
  • Lubbock Christian University - 17 min walk - 0.9 miles
  • Ballet Lubbock - 3 min drive - 1.7 miles
  • University Medical Center - 5 min drive - 5.1 miles
  • Texas Tech University - 5 min drive - 4.9 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Thirsteas - ‬18 min walk
  • ‪Chick-fil-A - ‬9 min walk

About this property

Comfort Inn & Suites Lubbock West

Hotel in Lubbock with free breakfast and a 24-hour business center
Guests staying at Comfort Inn & Suites Lubbock West enjoy an indoor pool, free WiFi in public areas, and a hot tub. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
An indoor pool and a hot tub are on site.

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Country Inn & Suites by Radisson, Lubbock Southwest, TX
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  • Hot Tub
  • Breakfast included
  • Parking included
8.0 out of 10, Very Good, 1,451 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites Lubbock West?

Comfort Inn & Suites Lubbock West offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see around Comfort Inn & Suites Lubbock West?

This hotel is located in Lubbock within a short 6-minute walk of West End Center. You'll also find South Plains Mall and United Supermarkets Arena within a short drive.

Will I be able to park at Comfort Inn & Suites Lubbock West?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites Lubbock West feature a casino?

No, Comfort Inn & Suites Lubbock West doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites Lubbock West?

Yes, this hotel has an indoor pool along with a hot tub.

Is Comfort Inn & Suites Lubbock West a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Comfort Inn & Suites Lubbock West have a hot tub?

Yes, this hotel has a spa tub.

Does Comfort Inn & Suites Lubbock West have a restaurant with a breakfast menu?

Comfort Inn & Suites Lubbock West offers free continental breakfast though there is no restaurant.

Does Comfort Inn & Suites Lubbock West allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites Lubbock West though service animals are welcome.

Does Comfort Inn & Suites Lubbock West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Comfort Inn & Suites Lubbock West?

The closest major airport to Comfort Inn & Suites Lubbock West is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn & Suites Lubbock West?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites Lubbock West.

Comfort Inn & Suites Lubbock West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1007 reviews
Rating 8 - Good. 229 out of 1007 reviews
Rating 6 - Okay. 109 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 34 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and away from the chaos of LV
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

not clean

We booked this hotel because it had an "excellent" rating with 1000 reviews. The front desk person was great. However, the common areas were not clean. The elevator was especially dirty. The bathtub was very old and not clean. I have always trusted the ratings on hotels.com but this one was a miss. The multiple "10/10" reviews and "liked: cleanliness" are very misleading. After our stay I went back to look at other reviews in detail. The Aug 4 "poor" review has photos that were very similar to our experience. I would hope the management would take note and clean up the facility to make it "excellent" rather than bury any negative comments with misleading "10/10" excellent reviews. For future Hotels.com stays I will look closer at the specific reviews before booking.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Traveled with family
Liked: Amenities
Beds were comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

JEFF

Disliked: Cleanliness, property conditions & facilities
Noisy, unclean, clean linens were questionable. Would not recommend!
Stayed 1 night in Aug 2025

6/10 Okay

Henry

Traveled with family
Disliked: Cleanliness

Not great but not bad

Hotel was okay at best. Room had a mildew smell in it. Towels were pink and not white. Floor tiles were loose. Some light bulbs in room were burnt out.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed is super soft. I like firm.
Stayed 2 nights in Aug 2025

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was excellent, it exceeded our expectations 👏 👌
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Guy, Alamogordo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Friendly staff. Nice breakfast. Quiet area.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility
Stayed 1 night in Jul 2025

2/10 Terrible

Erika

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was dirty, the bathrooms were covered with rust and mold. The floors were not vacuumed. They were playing inappropriate shows on the TV in the lobby with my 8 year old present. The outside of the building was unkept. Tall grass around the property. The lobby person was very nice and try to accommodate the uncleanliness but it resulted in a refund and we did not stay there.
Stayed 1 night in Aug 2025

8/10 Good

christine

Liked: Room comfort
Front desk staff are wonderful, hotel is a bit run down.
Stayed 1 night in Aug 2025

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room and super friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED the king size beds in the room. The rooms were large and spacious. I would definitely stay here again!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ruben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little better breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Mihir

Stayed 2 nights in Jul 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

GiGi

Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia

Liked: Staff & service
This is a very tired Comfort Inn. Furniture in our room was dirty, the pullout couch has a mattress about 3” thick and was uncomfortable for our daughter. The bathtub had a lot of rust on the sides and the tub mat was very old. The lampshade was splattered with a substance. Bed was comfortable.
Rust
Rust and torn tub mat
Stayed 1 night in Jul 2025

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