Loved the lady at the breakfast room she made every one feel welcome.
Good location, close to just about everything in the city.
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I had a driver stay here while passing through Texas. He stated that everything was well maintained, the staff was friendly and courteous, and that the room was clean and we kept. He did say that the hotel felt a little dated, but it was clean, safe feeling, and had no issues. When I asked if I should use the Hotel again he said absolutely. I reserve rooms all across the US for my drivers and anytime one says that a hotel is good I try to use it again and again. I will absolutely use this one again.
The property was nice & clean, easy access to stuff we were needing
Property was convenient and breakfast was very good. Room was somewhat dated
Nice and clean ......................................
Nice, upscale room amenities for the price. Great customer service. The breakfast was delicious. The only thing I didn't like and it is nothing on Quality Inn, is that the inside pool was bombarded by chidren that were running around and acting hog wild like children do. Their parents were there, most weren't in the pool with them but sitting at the tables and chairs "suoervising". I quoted supervising because they were all on their phones or sitting ignoring their childrens behavior. I think it would be nice to possibly make 6am to 10am & 8pm to 10pm Adults Only. That way adults with and without children can have pool time they'd prefer. Most of the hours of course going to the families during peak time.
Very nice Hotel close to everything i came to Lubbock to do. Would stay again.
Stayed one night to go see concert. Very comfy nights sleep!
It was nice for the one night we stayed. The sheets had a stain on them and the pillows are excessively small for a king size bed. But, overall it was a nice place to spend the night.
Clean hotel, Employees nice. Breakfast host was great, food so so, average free breakfast hotel food. Noisy traffic, bring your ear plugs. Bed was hard. Otherwise not bad for the price.
My arrival was early , the registration service was friendly and fast , room clean and ready to relax. Recommended service and space needed for business activities.
I was a lone traveler and felt safe the entire visit as well as my room was very clean, the pillows and bed were comfortable, and the bedding was superior.
I was attracted to this hotel because an ad mentioned it was very new. It was right on Lubbock's loop and very convenient to LCU and TTU. Very clean. The hot water/cold water in the shower was switched but I figured it out and everything went well.
Within a short walk of West End Center, Comfort Inn & Suites is within 2 miles (3 km) of Ballet Lubbock. This 65-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is included with your stay.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
Guests staying at Comfort Inn & Suites enjoy an indoor pool, free WiFi in public areas, and a spa tub. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
Loved the lady at the breakfast room she made every one feel welcome.
Dear Guest, Thank you for taking the time in leaving us a review, we appreciate your kind words and we are happy to learn that our service was nothing but exceptional. We look forward to having you back in the near future! Sincerely, Carla Romero Comfort Inn & Suites Lubbock
Good location, close to just about everything in the city.
Dear Guest, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your positive comments which shall definitely motivate us to serve our guests better. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
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Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Carla Romero Comfort Inn & Suites Lubbock
I had a driver stay here while passing through Texas. He stated that everything was well maintained, the staff was friendly and courteous, and that the room was clean and we kept. He did say that the hotel felt a little dated, but it was clean, safe feeling, and had no issues. When I asked if I should use the Hotel again he said absolutely. I reserve rooms all across the US for my drivers and anytime one says that a hotel is good I try to use it again and again. I will absolutely use this one again.
Dear Guest, Thanks for the comment on behalf of your driver. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Carla Romero Quality Inn & Suites Lubbock
Dear Guest, Thanks for your choosing our hotel for your stay and the 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Carla Romero Quality Inn & Suites Lubbock
Dear Guest, Thank you for the review. I’m very pleased that you had such a great time during your stay with us. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. Sincerely, Carla Romero Quality Inn & Suites Lubbock
The property was nice & clean, easy access to stuff we were needing
Dear Anonymous, Thank you for your recent stay at our hotel. I'm glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Carla Romero Quality Inn & Suites Lubbock
Property was convenient and breakfast was very good. Room was somewhat dated
Dear Scott,Thank you for your review! We are so pleased to hear that you enjoyed your stay with us. We strive to provide our guests with the best possible experience, so we're happy to hear that we achieved that. We hope to welcome you back soon!Sincerely, Carla Romero Comfort Inn & Suites Lubbock