Comfort Inn & Suites Lubbock West

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Lubbock West

In-room safe, desk, iron/ironing board, rollaway beds
Free daily full breakfast
Lobby
Indoor pool
Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Lubbock

Within a short walk of West End Center, Comfort Inn & Suites Lubbock West is within 2 miles (3 km) of Ballet Lubbock. This 65-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • West End Center - 3 min walk - 0.2 miles
  • Lubbock Christian University - 17 min walk - 0.9 miles
  • Ballet Lubbock - 3 min drive - 1.7 miles
  • University Medical Center - 5 min drive - 5.1 miles
  • Texas Tech University - 5 min drive - 4.9 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Raider Ranch - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Comfort Inn & Suites Lubbock West

Guests staying at Comfort Inn & Suites Lubbock West enjoy an indoor pool, free WiFi in public areas, and a hot tub. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites Lubbock West?

Comfort Inn & Suites Lubbock West offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn & Suites Lubbock West?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Lubbock West on Apr 5, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Comfort Inn & Suites Lubbock West?

This hotel is located in Lubbock within a short 6-minute walk of West End Center. You'll also find South Plains Mall and Water Rampage within a short drive.

Is there parking available at Comfort Inn & Suites Lubbock West?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites Lubbock West feature a casino?

No, Comfort Inn & Suites Lubbock West doesn't have a casino.

Is there an indoor pool at Comfort Inn & Suites Lubbock West?

Yes, this hotel has an indoor pool along with a hot tub.

Is Comfort Inn & Suites Lubbock West a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a hot tub.

Are there hot tubs at Comfort Inn & Suites Lubbock West?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites Lubbock West have a restaurant with a breakfast menu?

Comfort Inn & Suites Lubbock West offers free full breakfasts each morning though there is no restaurant.

Does Comfort Inn & Suites Lubbock West allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites Lubbock West though service animals are welcome.

Are there connecting rooms at Comfort Inn & Suites Lubbock West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Comfort Inn & Suites Lubbock West?

The closest major airport to Comfort Inn & Suites Lubbock West is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (19 minutes by car).

Are there rooms with balconies at Comfort Inn & Suites Lubbock West?

No, there aren't any guestrooms at Comfort Inn & Suites Lubbock West that offer a balcony.

Comfort Inn & Suites Lubbock West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1007 reviews
Rating 8 - Good. 219 out of 1007 reviews
Rating 6 - Okay. 122 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 36 out of 1007 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaquez

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice property! I was greeted with a smile and the room was clean. I had a comfortable sleep. I would definitely stay here again! :)
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. They went above and beyond to make sure my experience was great! It definately made up for my abysmal experience at the Ashmore Inn!
Stayed 3 nights in Dec 2025

10/10 Excellent

rose anne

Stayed 3 nights in Dec 2025

8/10 Good

Greg

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

4/10 Poor

Darla

Traveled with family
Disliked: Amenities
Hotel is run down. Needs remodeled.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ami

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean
Stayed 2 nights in Dec 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely disgusting. It was very dirty. There were stains all over the walls like coke or food running down the wall. It was very run down, chips in the paint all over the walls, gaps in the front door, wood door to the bathroom was all beat up, bathroom was gross, floor looked like it hasn’t been vacuumed and couch had stains all over. It looked like they took old stuff from another hotel and replaced it with that. They also price gouged because of a graduation. Instead of $100 a night, it was $254 a night. It was definitely not worth the $584 we paid with taxes for 2 nights. I also booked through Expedia and it was a pay at the property reservation. There was a pending charge for 1 night on my debit card and I called that morning to make sure I was paying at the property. The lady I spoke to said it was only an authorization hold. Again I said I want to pay at the property. We got there late and the guy at the desk just gave us the key and I told him I needed to pay. He told me the manager authorized the charges that morning on my debit card. I will never ever stay at this property again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laci

Traveled with family
Liked: Cleanliness, staff & service, amenities
My stay was excellent! The staff was friendly, beds were comfortable, and it was quiet and peaceful.
Stayed 1 night in Dec 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The breakfast was good!!
Stayed 1 night in Dec 2025

8/10 Good

Parvin

Stayed 3 nights in Dec 2025

6/10 Okay

Nelson, Allen

Traveled with family
Disliked: Cleanliness
Staff was friendly. Breakfast was great. Sheets and towels were stained. Shower was also stained or dirty. Expected more for the price they charged.
Stayed 1 night in Dec 2025

8/10 Good

Ashawnta

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff, breakfast hot, fresh and good. I would say- it does need a upgrade, but overall, I would say it was great for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Julisa

Stayed 2 nights in Dec 2025

6/10 Okay

Tashena

Business traveler, Traveled with family
Disliked: Cleanliness
Room could of been cleaner had a weird smell but staff was really nice
Stayed 1 night in Dec 2025

10/10 Excellent

Aubreyanah

Stayed 1 night in Dec 2025

10/10 Excellent

Felixshia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying, clean big rooms, roomy beds, very nice and helpful staff, indoor pool is great for children.
Stayed 1 night in Dec 2025

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Restful
Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve had to stay here twice in the last month due to my mother being in the hospital. Carla Romero, the manager, was amazing! All the staff were honestly! When I found out I wouldn’t be able to go home because my mom wouldn’t be discharged, Carla helped me with a new reservation. She also moved us rooms after night one to one with lower beds so my mom could get in and out of bed. I’ve had to extend my stay 3 times this time. I couldn’t say more great things about this hotel! This will be my go-to in Lubbock from now on!
Stayed 3 nights in Dec 2025

10/10 Excellent

sharene

Stayed 2 nights in Aug 2025

10/10 Excellent

Debra

Stayed 1 night in Dec 2025

8/10 Good

Juan

Stayed 1 night in Dec 2025

10/10 Excellent

Stasha

Stayed 1 night in Dec 2025

2/10 Terrible

Tabitha

If you actually want to sleep, don’t stay at Comfort Inn & Suites, West Lubbock. The first night was ok, but our second and third nights were sleepless. The second and third nights, we were awoken early with noise from the room above us. It sounded like a child running across the floor and a ball being bounced. This went on for HOURS. Our entire family of 5 laid awake Finally, at 3 am, I called the front desk. They told me they would send security up to check on it. Either they didn’t send anyone or the people above us didn’t care, but the noise/stomping continued until around 5 am. Now, I realize that can’t always be controlled but I think of the rooms were a little more soundproof or if they didn’t put little kids on the top floor, it would help. On top of the sleepless nights, the room was dirty and not well cared for. There was dried urine at the base of the toilet when we arrived to the room, and all the mirrors were dirty. Neither were cleaned the entire time we were there. There was unidentified yuck smeared on the walls. The shower was growing pink mold, and there were large paint chips throughout the room and bathroom.
Stayed 3 nights in Nov 2025

8/10 Good

Cody

Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at the breakfast was the sweetest and most helpful guy ever. The room was nice, although the bathroon tile was cracking even though it was fairly new. Otherwise the room was good and served the purpose. We had to ask for coffee, a coffee maker was in the room, but.no coffee. Front desk gladly gave us some.
Stayed 1 night in Nov 2025

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