I love the lake behind the property and how nice the staff was. The place was very clean and tidy.
It was half renovated. It was much nicer inside than it appeared outside. The building looks tired but the lobby was nice.
They had Bed Bug killer behind their bar, and the pillows were tiny, and carpet was disgusting.
Room was good Physical property (hallway & entrance). Needs repairs
Nice
The pool
Staff was very pleasant & accommodating. Very clean.
Where to start? The rooms on in the I floor smelled like cigars and cigarettes! The bathrooms showers were painted white over old tile and the paint was peeling we had our room moved to the K building but it continue to go down hill. Our room door locked us out Multiple times and we had to walk back in fourth to the front desk to get new keys or to have our door reset we had a late game on Saturday night returning to hotel with dinner to be locked out again didn’t get into our hotel until 140AM!! Ridiculous I had night meds I needed to take that’s not all come to find out the day we were leaving Monday 25 the room had bed bugs now we have to get all our clothes and bags deep cleaned! Just a ridiculous hotel very upset
I was at the end of the I wing. I had to wind my way through several hallways to find my room. Vending machines were out of order; had to walk all the way to the bar in my pajamas for a drink. People were hanging out in the hallways drinking past 10:00 at night. Pool water chemicals were off; pool was cloudy and gross. Bathtub had been retrofitted for jets, and then the jets had gobs of caulk covering them over and the tub was dirty. Breakfast buffet had very few things that were good. Biscuits were stale and hard, hashbrowns were overcooked and hard, scrambled eggs and sausage links all overcooked and hard to chew. Gravy was good, omelettes were good, grits, oatmeal, and fruit were good. Beds were comfortable and sheets looked and smelled clean. Staff was friendly and helpful; ran out of margarita ingredients, so they gave me a free drink of something else.
The Hotel was Very Nice The staff, Especially the Restaurant staff, Were very Friendly and Made us feel at home. The hotel was SPOTLESS!! The only Negative-was the toilet constantly running…..in our room….
Staff was super friendly! Could use some updates.
Bathroom was dirty, floors were worn and grimy, inconvenient to get to room- go around building then up stairs to get to tiny elevator. Website said breakfast included which was why chose this over another and once there said no longer available- pay only in dining room. Only plus was location was convenient
Hotel is a bit dated but it was clean from what I could tell. Fridge and TV didn't work in the first room we were given. Changed rooms and fridge didn't work in that room either. Not a big deal unless you really needed it for something. But the issues didn't leave a great impression. Indoor pool area looked nice, but we didn't have time to try. Staff was pleasant.
We checked in and the lobby looks like Radisson property, very nice, clean, new. The staff was not very friendly. We were told our room was in a different building and to drive across the parking lot to get to it. This other building is NOT anything like a Raddison. It was more like a no tell Motel 6. Dirty, paint peeling off walls, paint peeling in shower, smelly hallway. Pillows were half sized and hard and lumpy. Carpets dirty and gross. DO NOT STAY HERE!
Radisson Hotel Louisville Jeffersonville places you within 3 miles (5 km) of popular attractions like KFC Yum Center and Kentucky International Convention Center. This 3-star hotel has 353 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Continental breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, ironing boards, and desks are other standard amenities.
Renovated in 2017, Radisson Hotel Louisville Jeffersonville offers an indoor pool, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
I love the lake behind the property and how nice the staff was. The place was very clean and tidy.
It was half renovated. It was much nicer inside than it appeared outside. The building looks tired but the lobby was nice.
Dear Guest,Your business is very important to us and we value your feedback. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
They had Bed Bug killer behind their bar, and the pillows were tiny, and carpet was disgusting.
Hi Sean,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Room was good Physical property (hallway & entrance). Needs repairs
Hi Carla,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
Nice
Hi Mariama, A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
The pool
Hi Katlyn, We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
Staff was very pleasant & accommodating. Very clean.
Hi Patricia M, Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
Where to start? The rooms on in the I floor smelled like cigars and cigarettes! The bathrooms showers were painted white over old tile and the paint was peeling we had our room moved to the K building but it continue to go down hill. Our room door locked us out Multiple times and we had to walk back in fourth to the front desk to get new keys or to have our door reset we had a late game on Saturday night returning to hotel with dinner to be locked out again didn’t get into our hotel until 140AM!! Ridiculous I had night meds I needed to take that’s not all come to find out the day we were leaving Monday 25 the room had bed bugs now we have to get all our clothes and bags deep cleaned! Just a ridiculous hotel very upset
Hi Monica, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
I was at the end of the I wing. I had to wind my way through several hallways to find my room. Vending machines were out of order; had to walk all the way to the bar in my pajamas for a drink. People were hanging out in the hallways drinking past 10:00 at night. Pool water chemicals were off; pool was cloudy and gross. Bathtub had been retrofitted for jets, and then the jets had gobs of caulk covering them over and the tub was dirty. Breakfast buffet had very few things that were good. Biscuits were stale and hard, hashbrowns were overcooked and hard, scrambled eggs and sausage links all overcooked and hard to chew. Gravy was good, omelettes were good, grits, oatmeal, and fruit were good. Beds were comfortable and sheets looked and smelled clean. Staff was friendly and helpful; ran out of margarita ingredients, so they gave me a free drink of something else.
Hi Carrie, Thank you for taking the time to share about your recent stay. I am sorry that we fell short of meeting your expectations and providing you with exceptional service. It is our goal to provide each of our guests with a positive experience. I am glad that you liked our breakfast, friendly staff, and comfortable bedding. I will share your comments with our team, in hopes that we will provide a better experience on your next visit.
Hi Jamiel,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!