Beautiful room and staff was so kind. The amenities exceeded expectations. The only thing lacking was the small number of outlets in our room- and a rack or something to make steaming clothes easier
Loud and ineffective in-room air conditioner.
Friendly staff & location to business meetings, restaurants
Nice to be right in downtown Los Gatos. Beautiful!!
The staff was excellent and hotel was nice. The restaurant was wonderful as well.
Great location and super friendly staff. Rooms could use a bit of updating but would definitely stay here again.
Walking distance from downtown with a beautiful cozy courtyard
I liked every thing about the property. When we checked in, to the welcome bag they gave us. To the time we checked out.
You get a welcome goodie bag with a coupon, wine, snacks and water.
It was very nice hotel in a great location. The staff was excellent and treated us wonderfully. And, the cookies were delicious
I liked the location and the service. The extra fees were quite unexpected.
Superb service, great location and nice rooms! Highly recommended!
They gave us a gift basket with a bottle of wine, snacks and a $10 credit to the restaurant or bar upon arrival. Wow, that was a pleasant surprise that never happens! Great location, friendly staff, nice ambiance. I hope the prices stay reasonable.
Close to downtown. Clean! Not so friendly and accomodating staff. Rooms are ok... But not for pets...i had much better experience with other hotels.
Good location and easy parking for hotel guests, gated.
hotel is in a great spot the the overall feel of the hotel is a bit tired
An excellent all around stay. Very nice greeting from the front desk staff. We plan to stay again in the near future.
Toll House Hotel places you within a short walk of Art Museum of Los Gatos and within a mile (2 km) of Testarossa Winery. This 115-room, 3.5-star hotel welcomes guests with in-room amenities like iPod docks, coffee makers, and LCD TVs.
The 115 rooms have an array of amenities, including iPod docks, coffee makers, and free newspapers. 37-inch LCD TVs come with DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also available. Housekeeping is available once per stay.
Guests of Toll House Hotel enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Self parking is offered for USD 10.00 per night. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, a terrace, and laundry facilities.
Beautiful room and staff was so kind. The amenities exceeded expectations. The only thing lacking was the small number of outlets in our room- and a rack or something to make steaming clothes easier
Loud and ineffective in-room air conditioner.
Your feedback is greatly appreciated. It's unfortunate to hear your experience was not up to standard. We hope to see you in the future for a chance to redeem ourselves.
Friendly staff & location to business meetings, restaurants
Nice to be right in downtown Los Gatos. Beautiful!!
The staff was excellent and hotel was nice. The restaurant was wonderful as well.
Great location and super friendly staff. Rooms could use a bit of updating but would definitely stay here again.
Walking distance from downtown with a beautiful cozy courtyard
I liked every thing about the property. When we checked in, to the welcome bag they gave us. To the time we checked out.
Hi Kelsey, thank you, for choosing to stay with us and leaving us with feedback about your stay.