Pueblo Bonito Pacifica Resort & Spa-All Inclusive-Adult Only4.5 out of 5.0
Recent guest reviews
Very pleasantly surprised with the quality and condition of the hotel. We recieved an unexpected email from the G.M at Pueblo Bonito Pacifica asking how she could make our trip better and she upgraded our stay to the towers. The design of the hotel made it seemed that every room had a view to the pool or the beach. Everything was perfect except the beach was extremely rough and for safety nobody was allowed to get in. The pool made up for the lack of beach. Overall this was one of the best hotels in Cabo.
Amazing experience staying at this hotel. Everyone is so friendly, hotel is beautiful, food is great, drinks are great. Rooms are very nice and clean, free shuttles to other hotels, pools are very nice. Perfect place to stay for a relaxing vacation.
All Inclusive should rather be called Some Inclusive
Amazing experience, one of the best all inclusive adult only resort
It was great experience and I would love to return as soon as possible.
Too much to say, I will leave it at the manager was rude and not willing to help with our disappointments, we checked out and went up the hill to sunset and loved it! The pacifica told us they wouldn't shuttle us up there with our luggage, they said we would have to take a taxi! We had 25 people in our party and none of them will ever stay there again. I would not recommend that place to any of my family or friends
This is a really great all inclusive. The pools are awesome. They have a faux sandbar to hang out on. The food is 5 star all the way. But really the best part is the employees. Always a smile, always a warm greeting, always eager to get you anything you ask for. If your going to the pool ask for Alexis section. He is amazing. He brings you another drink before you ask sometimes. Loved all our servers. Try out the wine tasting night with Hugo. You'll love him and the wines. Highly recommend.
Had an amazing time! Everyone was so friendly and and very helpful. The resort was beautiful and clean! No complaints!!
I was impressed from check in to check out. The entire staff was amazing! Alexis from the pool area made our cabana experience delightful. We loved every bit of our stay!
After traveling about 15 hours, we FINALLY made it to the hotel for our honeymoon. The hotel itself and the grounds are absolutely beautiful. It was like paradise...until within 3 minutes we were asked what time we wanted to have dinner. Turns out you need a reservation for EVERYTHING (except the buffet breakfast) so you literally have to plan your day around dinner or you simply can't eat. Our bellboy then told us to go to this table to receive our all-inclusive bracelets. The lady behind the desk asked us to sit down and asked what time we would like to schedule our "breakfast" at Sunset Hotel. She said if we went to this breakfast, we would receive a hefty hotel credit. After her being very persistent about it, we scheduled the "breakfast" for the following morning. She then said, "Make sure you go. I work on commission," which I thought was extremely tacky for such a nice hotel. As the day progressed, we realized that we didn't schedule a breakfast, but instead a business meeting where they were going to try to sell us a time share. We cancelled the breakfast. The lady then called us a 8:30 in the morning the following day to tell us she had rescheduled it for us! These people are super pushy and it is IMPOSSIBLE to relax here with someone constantly trying to sell you something. Always having to have a reservation for dinner is a hassle. Although the grounds were beautiful, I definitely wouldn't stay here again. It's too much pressure for "vacation."
Very relaxing getaway. We stayed in a room in the tower on the 4th floor. Stunning views! Room was clean, but could have been a tad larger. The bed was comfortable, but could have been designed with the bed having ocean views if placement was on the opposite wall. Coffee maker didn't work, but room service brought up a pot stat. Staff was amazing. Our "butler" Aldo was always quick to respond to any reservation needs. The only negative experience really was a recommendation of a sister property's restaurant "Fellinis" Italian restaurant was just ok at best.
Hands down best food of the Pueblo Bonito properties. Quiet environment to relax, beautiful property, and great staff. Only thing we did not like was having to make reservations constantly to shuttle back and forth to sister properties.
This place has it down right for an adult getaway. Good food, service, excellent gym, and a very well-kept resort. Only negatives were that WiFi can be terrible as it just goes down frequently and the wind can be strong. Pool side waiters keep you well hydrated and fed---Gonzalo was the best.
It started with a cab fare. $ 125.00 for four from the airport to the hotel. One way, so we paid $ 250.00!!! According to the cab driver, hotel takes $ 100.00 ( both ways ) from them!!!! Very windy place, dangerous beach ( huge waves ) and cold water in the pools!!! Only TV's are in a pool bar with a freezing cold water. Food is mediocre and not many choices at the best. It takes forever to get a drink or food. Grossly untrained and understaffed. Oh, in the middle of nowhere, so you need a cab to go anywhere ( $ 14 - 20.00 each way for four ). And they ask for the room number whenever you take a shuttle or a cab so they can keep track of you. The worst part is that they own 3 more hotels right there and those are light years ahead. And, I was told that is less expensive to stay there! The only good part is you can go in those hotels and use their restaurants and the pools. Again giving the room number and the name. And one day, without warning, we stayed without water as well. Also, you don't have any brochures on the display! You have to go thru consierage to do anything so they can take their commission. Unreal!!!!
We stayed at Pueblo Bonito Pacifica at the towers for 6 nights and we couldn't have had a better time. The food was amazing, our butler and hotel staff took care of all dinner reservations and we were served food and drinks around the pool extremely quick. I would definitely recommend this resort to anyone visiting Cabo!
Amazing experience. Great staff and customer service. Great food
We have been coming here for years and the experience is always the best! Thi is an all inclusive,adult only resort. The atmosphere here is relaxing with good drinks at swim up bar very attentive staff. Because the current is so strong the beach is unsuitable for swimming. But still the best vacation spot for relaxing.
I typically never do reviews but this place warrants one. I took my fiancé here for her 40th Bday. Not my first time to Cabo but my first all inclusive stay. Couple things to know. 1. Not everything is included there are a few charges for an example the cabana's on the beach, chairs on the beach, and a flat rate charge at some of the restaurants to name a few. 2. You can not swim in the ocean 3. Recommend upgrading the room, ours was a little small, depends on how much time you spend in it. Staff is amazing, best I've ever experienced. Food was top notch, highly recommend staying through one of their sunday brunches.... outstanding!! Overall great hotel. We'll be back for our honeymoon.
This was my first time in Cabo, but I have been to many all-inclusive resorts at other Mexican beaches (Cancun, Ixtapa, Puerto Vallarta..) and this one was by far the best! The resort was far away enough from the hectic downtown and spring breakers. But, if we did want to get a dose of craziness, the shuttles were easy to use and free as Pueblo Bonito has several hotels in Cabo with free shuttle service to each hotel. Also, I was very impressed with the amount of food, restaurants, bars, and lounges that were included with the all-inclusive package. I typically feel there is always a catch with these all-inclusive plans, or the options are very limited and then there are extra charges for "premium" items. But, Pueblo Bonito Pacifica had so much to choose from. The room service was also included! Even after all this raving and extreme joy with our stay, I most enjoyed the friendly staff and concierge service. I wanted to surprise my partner for his birthday with a cake and balloons. And I asked concierge and a friendly staff member at check in to help me coordinate, and they did not even flinch and made it happen! It was wonderful. I can't thank the entire staff and their service enough. They made our stay absolutely wonderful and our vacation so relaxing.
The resort was so quiet and relaxing. The service was fast and very friendly. The resort was right next to the beach but you cannot get in or get near the water because it was too dangerous. Good thing they had multiple pools to make up for it. Would definitely come back.