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Recent guest reviews

Place was dirty sir conditioning didn’t work smelled keys didn’t work to get into room trash under bed no hot water place sucked. No parking never disclosed I want my $ back

Location and price make this ideal. Short walking from key downtown LA sites. Ok in house restaurant for breakfast and a great under appreciate bar.

The bathroom where you take shower had plastic mat under that was all black and dirty I was scared to lift it up and the door from inside when you want lock would not lock just put safety chain and went to sleep .I this it’s terrible .you pay and you don’t get it’s worth .I think I should get refund

The cable was out, so no TV. The curtains were stained and the rod was broken and hanging off the wall. The AC was bad. They wouldn't switch my room. It was awful. Only stayed one night. Went somewhere else.

Close to downtown restaurants , buses , subways, main attractions around hotel

It was clean. The lady at the front deskwas not very customer service oriented. She was Pacific islander. At first I thought it was a language barrier. All she did was point at signs and was not warm and engaging. But any negative language interaction was her form of engagement. If you don't like that job don't do it. The other desk attendants a young man at and a young woman were complete opposites . They were friendly and pleasant

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Location was great ! Efficient. I enjoyed my stay here. There was hair on the pillow, the staff quickly came and changed the pillow case.

The hotel is old. Really old. The staff was very friendly and helpful and the room was clean.

Overpriced. For the conditions of the place. Terrible experience.

Convenient hotel with all necessary amenities. Staff was helpful.

If your looking for an upscale state of the art hotel experience this isn't it. If your looking for a throw back, artistic, or nostalgic experience this hotel is for you. The building is over 100 years old and the rooms haven't been updated for 30 or more. That said they appear to be well maintained and clean. The staff was friendly and accommodating. And the view from our room was fantastic.

It was walking distance to staples center, whole foods, and cvs. Especially i-hop at 3:00a.m. And cool shops and movie theatre. The area felt safe day and night. For safety we were buzzed in at the main door after 6pm. The staff were great with directions and ideas for new shops to go to. Provided a map. We stayed two nights for a concert. The hall was nice and quiet at night. Love the rustic vintage of the building.

Nice welcome. We arrived an hour before check in, and they had a room ready for us. The lady at the front desk was very nice and mapped out a few locations for us to see. We were a little disappointed that there was no hairdryer. The room was clean, but obviously old. We were able to leave our bags at the desk for some time after checkout which was helpful.

Nice staff but immediate smell when you walk into lobby and bedroom. Found bed bugs in bed and immediately left. Staff was understanding and initiated refund

We have stayed at the Stilwell before and love its location for our downtown shopping needs. We feel it has more positive attributes than negative ones. It’s a older building and rooms are older. Parking is off site , but just across the street. There Isabel CVS just down the street for anything you need. Can’t beat the price.

I needed a place for a one-night stay near the LA Convention Center. It was relatively inexpensive and OK for that purpose. The staff are a rag-tag group of nice young folks who do not know much about the area. There is no parking and nearby commercial lots cost $15 to $20 per day. I would recommend something else for a longer stay.

Based on the reviews I read about this place, I was expecting it to be a disaster but when you have a budget- beggars can’t be choosers especially in this pricey part of town. When I arrived, reception wasn’t the luxury you would expect from a 5* but it was decent. I stayed on the 10th floor and I held my breath as I entered the room but I was actually really pleasantly surprised with what I had. The room was exceptionally clean and there was a TV, microwave, fridge, walk in wardrobe and a bathroom. The bed was made very neatly and it was a nice room. The decor wasn’t the best but if you’re only there for 1-2 nights- all you need is a bed, Bathroom and working AC and I had all that. I would stay here again in a heartbeat with the location being what it was. You get what you pay for here and it’s actually not too bad- but be realistic if you’re wanting the luxury hotel experience- this isn’t it.

The door when you put in card to open was like something out dated very old you really had to do several times to work and the hotel needs to be upgraded everything is old

For the price in "expensive" LA the hotel was just a place to get a good nice rest and take a shower each day and get ready for the next day at the conference that I attended in the LA conference center about 20 minutes walking distance. The room had an odor... that I attributed to the building's age and poor/old ventilation system. The A/C kept the room comfortable at night. The odor problem was taken care of by buying a can of my favorite air freshener in a nearby store. The air freshener was used daily... once when I arrived back in the afternoon and again before I left each morning. The sheets were clean...bed made-up and I received clean towels everyday from room svc staff. This was definitely a no frill hotel and it showed. No complaints from me, as all that I wanted was a less expensive (able to afford) and clean hotel to spend the night in and get some sleep. The cable TV and WiFi was good ... received great reception and fast down-load speeds. So many new buildings were under construction in the surrounding/immediate area and I believe that this hotel days are numbered and along with it will go the affordable price tag, for a clean spot to spend a night or two-three or even five. Downtown LA is such an expensive place to find a good inexpensive hotel, but that's life. Nice place to visit (for official business), but too expensive for my pocket book. Thanks for the opportunity to provide feed-back on my stay at the Stillwell Hotel.

S Grand Ave Los Angeles CA

Hotel highlights

  • Walking distance to Fashion District and Staples Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Downtown Los Angeles, Stillwell Hotel is within a 10-minute walk of popular sights such as Fashion District and Orpheum Theatre. This 232-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

The 232 rooms are shared and have an array of amenities, including washers/dryers, refrigerators, and phones. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Free toiletries are also available. Limited housekeeping is available.


Property features

At Stillwell Hotel, guests have access to free WiFi in public areas and laundry facilities. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area.

Room options

Standard Room, 1 Double Bed

1 Double Bed | Sleeps 2

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Guest reviews for Stillwell Hotel

Everyone (32) Couples (1) Students (1) Family (2)
1
Friends

Place was dirty sir conditioning didn’t work smelled keys didn’t work to get into room trash under bed no hot water place sucked. No parking never disclosed I want my $ back

By , from OC on Feb 22, 2020

4
Partner Couples

Location and price make this ideal. Short walking from key downtown LA sites. Ok in house restaurant for breakfast and a great under appreciate bar.

By on Feb 13, 2020

1
Business Business

The bathroom where you take shower had plastic mat under that was all black and dirty I was scared to lift it up and the door from inside when you want lock would not lock just put safety chain and went to sleep .I this it’s terrible .you pay and you don’t get it’s worth .I think I should get refund

By on Nov 29, 2019

2
Everyone

The cable was out, so no TV. The curtains were stained and the rod was broken and hanging off the wall. The AC was bad. They wouldn't switch my room. It was awful. Only stayed one night. Went somewhere else.

By on Oct 29, 2019

4
Friends

Close to downtown restaurants , buses , subways, main attractions around hotel

By , from Honolulu on Sep 20, 2019

4
Everyone

It was clean. The lady at the front deskwas not very customer service oriented. She was Pacific islander. At first I thought it was a language barrier. All she did was point at signs and was not warm and engaging. But any negative language interaction was her form of engagement. If you don't like that job don't do it. The other desk attendants a young man at and a young woman were complete opposites . They were friendly and pleasant

By on Sep 2, 2019

1
Family Business Business

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By on Jul 17, 2019

5
Everyone

Location was great ! Efficient. I enjoyed my stay here. There was hair on the pillow, the staff quickly came and changed the pillow case.

By on May 9, 2019

3
Family

The hotel is old. Really old. The staff was very friendly and helpful and the room was clean.

By , from Corvallis OR on Feb 25, 2019

1
Everyone

Overpriced. For the conditions of the place. Terrible experience.

By on Feb 25, 2019

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