Studio, 1 Queen Bed, Smoking
from $100
Extended Stay America Los Angeles - Torrance Del Amo Circle
2.5 out of 5.0
3.2
out of 5
Average Guest Review
See all 38 reviews
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Recent guest reviews
Smoking , tub stopes up and they gave me a plunger
My stay at this hotel was not very satisfying. My check in time was at 3 p.m. and I didn't get checked in until about 4:30 as my room was not ready. The room wasn't as clean or as nice as I thought so and breakfast was terrible. Not planning on going back anytime soon. Although we did get a 20% off for waiting
Dirty tub, hair left around/in; lipstick & makeup marks on pillowcases; smoke smells in hallways; pet urine smells; dirty elevator
Wish I would have known this hotel was dog friendly and that dogs stayed on ALL floors. I booked a suite with a king bed. I got to the room and the bed had dog hair EVERYWHERE !! So gross!! Looked like they didnt change the sheets. I went to the front desk immediately, the receptionist said she could get me another king bed but it wasnt ready. I got to the hotel at 430p, I had a party to get ready for and could not wait. She gave a regular room with a queen bed. Room was not like the suite but was clean. One good thing though, thank goodness I couldn't hear any barking dogs at any time.
Staff was very friendly but they put me in a room that was super far down the hall. Terrible walk for a night on the town. Room 250 is away from the people but a long walk lol
Convenient and safe location, great staff that welcomed me even with a late check in, rooms are clean and true non smoking without that residual smell, a great bed that is clean and fresh.
For this price point you are better off staying at a motel 6. The bed was so uncomfortable I could hardly sleep at night. So disappointing because I was very tired after a whole day moving out of my place and was looking forward to a nice long all night sleep.
Had no problems , staff were very friendly ... Close to great food places and a mall
This room was very clean and comfortable. The location was great ad close to restaurants and shopping. The bed was firm and we slept like babies. We will come back again.
Shamicka is a BIG rude receptionist not worth the stay!!
Overall, it was a good stay for the value and service. Extra pay for housekeeping was a minus though. The area was covenient and quiet. Breakfast was basic, nothing special.
So my husband and I decided to go to California very last minute. When it came to book a hotel, I honestly just chose this hotel without knowing any background information or reviews. Going to this hotel blindly, I didn't know what to expect. But as soon as we stepped into our room, we were in awe. Everything was very clean and organized. We even got a not from the manager saying that she personally came and made sure everything in the room was satisfactory. I really could not complain about anything in the room. There was even a little kitchen area, just in case we decided to stay in. The staff was really helpful and polite. The area was very convenient with a lot stores and shopping centers around. We were very pleased with our stay.
Hotel was awesome, great staff. No complaints. I would stay here again.
Didn't expect much, didn't get much either. Okay hotel worth the cheap pricing. Close to beaches and restaurants.
Stay in for a night and was all alright till hit the bed n not feeling ease at all. Body itches all night long need to take another shower before check out in the morning.
The staff was friendly an helpful, but I thought I had requested a non-smoking room, but got a smoking room. Fortunately the room did not have a heavy smoke odor. Typically in a room with a "kitchen" I expect to have some kitchen amenities without having to request the items I would like to have. There was not even a coffee maker in the room. That was disappointing.
This hotel is located in a nice area of Torrance (not too industrial). The room was very clean and comfortable. My only gripe about the staff is that when I left a small item behind and called (a few hours later) to ask about retrieving it, they told me that it was never found or submitted to lost and found. In other words, someone found it while cleaning/detailing my room and either took it or just threw it in the garbage. However, the hotel isn't responsible for my forgetfulness, so overall I'd say that I had a positive experience!
I get there and my room is double booked. The process took about 25 minutes to resolve the issue. Not to mention, the bed was extremely uncomfortable.
I enjoyed my stay at this hotel the staff are great and the rooms you can't beat it for its price . I can't believe it's only two stars it's much better then 4-5 star hotels.
had to clean the bathroom we got there. there was hair in the bathtub and counters looked a little dirty. other that that it was a nice place. also this place is pet friendly but didnt smell like it was.
Hotel highlights
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located within 2 miles (3 km) of Hopkins Wilderness Park, Extended Stay America Los Angeles - Torrance Del Amo Circle places you within a few miles (5 km) of Wilson Park. This 140-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's also near Vincent Park and South Bay Galleria.
Dining
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
Rooms
The 140 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
Property features
Renovated in 2012, Extended Stay America Los Angeles - Torrance Del Amo Circle offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Guest reviews for Extended Stay America Los Angeles - Torrance Del Amo Circle
horrible
Everyone
Smoking , tub stopes up and they gave me a plunger
late check in
Everyone
My stay at this hotel was not very satisfying. My check in time was at 3 p.m. and I didn't get checked in until about 4:30 as my room was not ready. The room wasn't as clean or as nice as I thought so and breakfast was terrible. Not planning on going back anytime soon. Although we did get a 20% off for waiting
Review comment
Hotel Management responded on Apr 17, 2018
We apologize for the wait time issue you encountered at the time of check-in and regret the inconvenience it caused. We have shared your feedback with the concerned team to take corrective actions. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope you will consider giving us another chance so we can serve you better. Sincerely, Hotel Management
if you like smoke & pet smells, stay here
Everyone
Dirty tub, hair left around/in; lipstick & makeup marks on pillowcases; smoke smells in hallways; pet urine smells; dirty elevator
Review comment
Hotel Management responded on Mar 6, 2018
Rachel, thank you for staying with us and for the review. We are sorry for the cleanliness issue you experienced in your suite while here. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your feedback has been shared with our Housekeeping staff to make sure this room receives a deep cleaning. We hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
disappointed
Everyone
Wish I would have known this hotel was dog friendly and that dogs stayed on ALL floors. I booked a suite with a king bed. I got to the room and the bed had dog hair EVERYWHERE !! So gross!! Looked like they didnt change the sheets. I went to the front desk immediately, the receptionist said she could get me another king bed but it wasnt ready. I got to the hotel at 430p, I had a party to get ready for and could not wait. She gave a regular room with a queen bed. Room was not like the suite but was clean. One good thing though, thank goodness I couldn't hear any barking dogs at any time.
Review comment
Hotel Management responded on Feb 7, 2018
Thank you for being our guest and for staying at our hotel. We are happy to know you had an overall nice stay, but apologize for the service issue you experienced and that our staff was not responsive to your needs. Your feedback will help us as we continually improve our service and facilities moving forward. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Everyone
Staff was very friendly but they put me in a room that was super far down the hall. Terrible walk for a night on the town. Room 250 is away from the people but a long walk lol
Review comment
General Manager responded on Sep 13, 2017
Thank you for staying at Extended Stay America. We are glad you had a pleasant visit and that you liked our courteous service. That being said, I am sorry for not meeting your expectations and the inconvenience it caused. We hope you will choose us again so that we can provide you the room of your choice. Sincerely, General Manager
convenient
Everyone
Convenient and safe location, great staff that welcomed me even with a late check in, rooms are clean and true non smoking without that residual smell, a great bed that is clean and fresh.
Review comment
General Manager responded on Sep 8, 2017
Thank you for choosing Extended Stay America for your stay. We are glad to know your loved your clean, comfortable room and were impressed with excellent service provided by our associates. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager
worst hotel i have ever stayed
Everyone
For this price point you are better off staying at a motel 6. The bed was so uncomfortable I could hardly sleep at night. So disappointing because I was very tired after a whole day moving out of my place and was looking forward to a nice long all night sleep.
Review comment
GM responded on Oct 17, 2016
Thank you for taking the time to write a review regarding your recent stay with us. Please accept our sincere apologies for the issues you had with your accommodations. We understand a comfortable mattress can greatly impact a good night's sleep and can negatively influence your overall impression of our hotel. We're sorry to hear you had an uncomfortable night. We hope you will give us a second chance the next time you are in our area. Sincerely, General Manager
convenient
Everyone
Had no problems , staff were very friendly ... Close to great food places and a mall
Review comment
General Manager responded on Jan 1, 1970
Thank you for your nice review. We are happy to hear you had a great experience with us at Extended Stay America Los Angeles - Torrance Del Amo Circle. Thank you for the nice comments about our staff and location. Please stay with us again the next time you are in the area. Sincerely, General Manager
nice stay.
Everyone
This room was very clean and comfortable. The location was great ad close to restaurants and shopping. The bed was firm and we slept like babies. We will come back again.
Review comment
General Manager responded on Jun 8, 2016
Thank you for staying with us and for providing your wonderful feedback. It's great to hear you enjoyed your clean suite, especially our beds and that you got a great night’s sleep. We are delighted to read that our location with many shopping outlets and restaurants was also to your liking. We are sorry that our breakfast offerings was not that appealing to you. Thanks again, and we look forward to your return to Extended Stay America - Los Angeles - Torrance - Del Amo Circle on your next visit to our area. Sincerely, General Manager
it was horrible!! i wouldn't recommend anyone go!!
Everyone
Shamicka is a BIG rude receptionist not worth the stay!!
Review comment
General Manager responded on Jun 4, 2016
Thank you for letting us know about your stay. I was extremely concerned to read your comments and apologize that our staff member was rude to you. I know our staff genuinely cares about providing an enjoyable stay to all of our guests so this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. I apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, General Manager
We sincerely apologize for the inconvenience you encountered with your room. Your feedback will be shared with our maintenance and housekeeping team in an effort to improve our service and facilities. We appreciate you bringing these issues to my attention. We hope you will consider and give us an opportunity to serve you much better in the near future. Sincerely, Hotel Management