I was there about a week or so in the Torrance area and would recommend this hotel. The staff was excellent & very helpful! Courteous Cleanliness Convenience
I love the location as it is walking distance to the mall. Parking and wi-fi is free. A 24 hr fitness is down the street. The place is a little worn down. Some electrical outlets not working. You have to call for the dishes, pots/pans, and coffee maker. This hotel is otherwise great for its price.
The blanket and bedsheet are dirty the blower at my bathroom is not working :( they didn't even mention about the breakfast that they have its only small muffin,oatmeal :( i didnt expect that the free wifi is so slow if i want a fast wifi i have to pay
Requested for extra pillows and linen for sofa bed, but not provided, room phone was disconnected afterward, continental breakfast only miniatures blueberry muffin and hot water
The city cut power for a period of scheduled time. Hotel only posted sign on door. Didn’t bother telling us this when checking in. Also breakfast was a joke three muffins and a granola bar. When I asked staff they said that’s all they have left and sorry. Horrible service.
The building is very quite. building is in a nice area of town. For me, it is convenient for driving to the office as I don't need to get on the freeway. I am able to take easy traveled back-streets. When I had arrived to the hotel at about 10:00 pm, the room that I was given, must have been checked by the front desk staff, as there were lights on in the room, which was helpful for the first time to enter the room.
The location was great. The staff, Ms. Rosey and Ms. Janis were very helpful and courteous.
No extra blankets or pillows for the sofa bed and they kept telling us come back at a certain time up till 230am till they are clean. Let’s just say we never then
sticky floors, tv buffering alot, key deq tivged 3x, poor amenities
The location ;xxxxxxxxxxxxxxxxxxxzxxxxxxzxxxxxxxxxxxxxxxxx_xxxxxxxxx
Located in Southwood within a 5-minute walk of Del Amo Fashion Center, Extended Stay America Los Angeles - Torrance Del Amo Circle is within a few miles (5 km) of other popular sights like Redondo Beach Pier. Each of the 140 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.
The 140 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America Los Angeles - Torrance Del Amo Circle enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
I was there about a week or so in the Torrance area and would recommend this hotel. The staff was excellent & very helpful! Courteous Cleanliness Convenience
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our spotless property as well as our courteous associates. We appreciate your recommendation and look forward to your next visit. Sincerely, Hotel Management
I love the location as it is walking distance to the mall. Parking and wi-fi is free. A 24 hr fitness is down the street. The place is a little worn down. Some electrical outlets not working. You have to call for the dishes, pots/pans, and coffee maker. This hotel is otherwise great for its price.
We are delighted you had a great experience at Extended Stay America. Thank you for mentioning how close we are to shopping. Our guests frequently mention our super location and we are happy this made your stay so memorable. Also, your comments regarding electrical outlets will be shared with our maintenance team so that corrective measures can be taken. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
The blanket and bedsheet are dirty the blower at my bathroom is not working :( they didn't even mention about the breakfast that they have its only small muffin,oatmeal :( i didnt expect that the free wifi is so slow if i want a fast wifi i have to pay
Thank you for staying at our hotel. We are sorry for the cleanliness and maintenance issues you encountered in your room and regret the inconvenience caused due to the internet connectivity. We have shared your feedback with the appropriate team so that we can improve our service and facilities going ahead. We would like to inform you that, our website clearly states about our grab-and-go breakfast offerings. We value your business and hope to see you again in the future for a better experience. Sincerely, Hotel Management
Requested for extra pillows and linen for sofa bed, but not provided, room phone was disconnected afterward, continental breakfast only miniatures blueberry muffin and hot water
Thank you for choosing our hotel. We are sorry our front desk associates were unable to accommodate your request and regret the inconvenience caused. We have shared your feedback with the appropriate team so that we can improve future guests’. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Thank you again for staying with us, and we hope we have the opportunity to welcome you back soon. Sincerely, Hotel Management
The city cut power for a period of scheduled time. Hotel only posted sign on door. Didn’t bother telling us this when checking in. Also breakfast was a joke three muffins and a granola bar. When I asked staff they said that’s all they have left and sorry. Horrible service.
Sara, thank you for taking the time to review your stay. We apologize for the inconvenience you had due to the power outage and the poor service you received from our associates. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We can assure you we have learned from this incident, and the directive is clear on how we will respond to handling guests issues going forward. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management