this place is under renovation, we didn't stay and are awaiting our refund, no curtains in room...
When we got there the sink didn't have any water pressure. The toilet was broke & we had to leave the top off just to flush.
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The rooms and the hotel are good, but there was not much of brakefast, very minimal.
Staff was very helpful and assisted with a move to a room with an accessible bathroom.
With the exception of the continental breakfast this was a very good hotel.
Located 2.7 mi (4.4 km) from World's Richest Acre Park, Americas Best Value Inn & Suites Kilgore is within a 5-minute drive of Anne Dean Turk Fine Arts Center. Each of the 50 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.
Savor a meal from the comfort of your room with room service.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Guests of Americas Best Value Inn & Suites Kilgore enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, a seasonal outdoor pool, and laundry facilities.
this place is under renovation, we didn't stay and are awaiting our refund, no curtains in room...
When we got there the sink didn't have any water pressure. The toilet was broke & we had to leave the top off just to flush.
Thank you for your feedback, we truly apologize for any inconvenience that you had during your stay, we will make sure that the problem is addressed immediately to the maintenance department.
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The rooms and the hotel are good, but there was not much of brakefast, very minimal.
Thank you. Have a nice day.
Staff was very helpful and assisted with a move to a room with an accessible bathroom.
We appreciate you taking the time to rate your experience. We do have helpful/friendly staff, we will continuously give efforts to make our customers happy and provide with great experience during their stay. We hope to see you again and provide you with great services.
With the exception of the continental breakfast this was a very good hotel.
Thank you for taking the time to provide us with your feedback and for staying with us. We look forward to your future stay.
Hi Theresa,Thank you for sharing your review. We apologize for the inconvenience faced by you. Our Team never wants our customers to have a bad experience. We have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.