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Grand Sapphire Hotel & Banqueting

Property class: 3

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Photo gallery for Grand Sapphire Hotel & Banqueting

The exterior of the Grand Sapphire hotel with a classical facade, columns, and a sign indicating it hosts weddings, banqueting, conferences, and events.
Creator video
A luxurious bedroom with a large bed, ornate curtains, and a decorative ceiling.
A courtyard with a green wall, white decorative planters, and a table with a light fixture.
A hotel room with a wooden desk, a large mirror, a wardrobe with hanging robes, and a door leading to a bathroom.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪6 min walk‬
  • Place, Airport House Business Centre
    ‪6 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Single Room

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

A neatly made bed with a patterned bedspread, two bedside lamps, and a decorative headboard.

Double Room, Ensuite

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

A hotel room with two beds, a wooden desk, a chair, a wardrobe, and a bathroom with a shower and towel rack.

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

A hotel reception desk with a flat-screen TV, a coffee maker, cups, glasses, a phone, and a Grand Millennium brochure.

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 54 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

A modern hotel room with a large bed, a sofa, a desk with a lamp, and a wardrobe.

Executive Double Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

A luxurious bedroom with a large bed, a chaise lounge, and ornate curtains.

Deluxe Double Room, Ensuite (Executive)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

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About the neighborhood

Croydon

Located in Waddon, Grand Sapphire Hotel & Banqueting is 10.9 mi (17.6 km) from Westminster Bridge and 11 mi (17.8 km) from Chessington World of Adventures. This 40-room, 3-star hotel welcomes guests with conveniences like free self parking and a 24-hour front desk.

What's nearby

  • Croydon Airport Visitor Centre - 6 min walk - 0.4 miles
  • Airport House Business Centre - 6 min walk - 0.4 miles
  • Former Croydon Airport Terminal - 12 min walk - 0.7 miles
  • Waddon Leisure Centre - 16 min walk - 0.9 miles
  • Phoenix Leisure Centre - 11 min drive - 2.3 miles

Getting around

  • Croydon Waddon Station - 2 min drive
  • Wandle Park Tram Station - 4 min drive
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪The Dog House - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Hilton Hotel Bar - ‬7 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Tai Tung - ‬12 min walk

About this property

Grand Sapphire Hotel & Banqueting

Grand Sapphire Hotel & Banqueting features free WiFi in public areas and a vending machine. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This smoke-free hotel also has wedding services.

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Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Frequently asked questions

Is there parking available at Grand Sapphire Hotel & Banqueting?

Yes, self parking is offered for free at the hotel.

How much does it cost to stay at Grand Sapphire Hotel & Banqueting?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Grand Sapphire Hotel & Banqueting on Nov 15, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Sapphire Hotel & Banqueting include a casino?

No, Grand Sapphire Hotel & Banqueting doesn't have a casino.

Is there an indoor pool at Grand Sapphire Hotel & Banqueting?

No, there is no indoor pool at this hotel.

Is Grand Sapphire Hotel & Banqueting good for couples?

Couples staying at this hotel will appreciate amenities like wedding services plus some guestrooms include a city view and a deep soaking bathtub.

Are there hot tubs at Grand Sapphire Hotel & Banqueting?

No, this hotel doesn't have a spa tub.

Does Grand Sapphire Hotel & Banqueting feature a restaurant that includes a breakfast menu?

Grand Sapphire Hotel & Banqueting offers free cooked-to-order breakfasts though there is no restaurant.

Does Grand Sapphire Hotel & Banqueting allow pets to stay for free?

No, pets aren't allowed at Grand Sapphire Hotel & Banqueting.

Are there connecting rooms at Grand Sapphire Hotel & Banqueting?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Sapphire Hotel & Banqueting?

The closest major airport to Grand Sapphire Hotel & Banqueting is Gatwick Airport (LGW), which is 19.7 mi away (38 minutes by car). Another top airport is London City Airport (LCY), which is around 12.5 mi away.

Are there rooms with balconies at Grand Sapphire Hotel & Banqueting?

No, there aren't any guestrooms at Grand Sapphire Hotel & Banqueting that offer a balcony.

Does Grand Sapphire Hotel & Banqueting host weddings?

Take advantage of the wedding venue at Grand Sapphire Hotel & Banqueting if you plan to say "I do" during your trip.

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful Hotel, stunning decor, staff were amazing and helpful,a lovely room, we both were very happy , will definitely visit again , Thankyou .
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff always friendly
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just the one night as my son who lives nearby, had his parents in law staying. It was a lovely clean room, with everything you needed. Would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice now and feel treated with such respect. Thank you to Sylvia on reception and the others in the team that made my stay so restful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean, staff very friendly & helpful! Good location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rooms was clean , Breakfast was adequately prepared and fine. Will recommend as a good place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the hotel was simply enjoyable. The staff where friendly approachable and very helpful. The management team was very professional about theirs duties. They made sure that you enjoyed your stay. I phoned up prior to my arrival and requested a room overlooking the front of the property and that was done right away. I confirm that on my next visit to London, I will be booking with them.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. No soap holder in the shower and shower had a leak from the place were you turn it on.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet room with great air-conditioning. The hotel had loads of parking. Everyone went up and above to help you .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good all freshly cooked,it was basic but everything you needed was there
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn’t stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, convineint free parking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole team was there ready to receive us at the hotel reception and whichever request we had they were ready to help! The breakfast each morning was lovely and the venue itself was wonderful! Very beautiful 🥰 definitely visiting again ✨
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Awful breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Though the location is less convenient than the hotels in town center of Croydon, the connection with Bus is also fine with 5 to 10 mins walk. The Colonnades offer good choice of catering from fast food Macdonald to grilled chicken Nando. Breakfast is good with basic variety of eggs, beans, hashbrowns, sausages, fruit and flakes considering the relatively low room price.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
On-site fairly secure Parking, Friendly Welcome at Reception, Clean Rooms, Hot Shower, Comfy Beds
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing breakfast and amazing staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful. Well maintained. And the staff is great.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
So the room was clean the bed uncomfortable the bathroom for most part was clean how the wash basin was not. It was not what I had expected with such a grand name
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money - staff very helpful - good breakfasts and evening meals
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great value for money and exceeded our expectations.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front door does not have an internal lock. Feeling unsafe when sleeping and front door is not locked. Bathroom door does not lock from the inside. Again a concern. Staff were helpful and nice. When both of these items were mentioned to the front desk they were aware and this is done throughout the hotel. I will not be staying there again.
Stayed 1 night in Aug 2026