See all properties

Grand Sapphire Hotel & Banqueting

3.0 star property
Hotel with free parking, in the vicinity of Westminster Bridge

Choose dates to view prices

Photo gallery for Grand Sapphire Hotel & Banqueting

Executive Double Room, Ensuite | Bathroom
Creator video
Exterior
Garden
Double Room, Ensuite

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪3 min walk‬
  • Place, Airport House Business Centre
    ‪3 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪9 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪35 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.2 out of 10
Very good
(23 reviews)
  • 36 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 54 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

  • 36 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

  • 36 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

You may also like

Ad
Lobby

Delta Hotels Bexleyheath

Bexleyheath
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 302 reviews
$67 nightly
The price is $80
Feb 20 - Feb 21
Total with taxes and fees
Delta Hotels Bexleyheath

About the neighborhood

Croydon

Located in Waddon, Grand Sapphire Hotel & Banqueting is 10.9 mi (17.6 km) from Westminster Bridge and 11 mi (17.8 km) from Chessington World of Adventures. This 40-room, 3-star hotel welcomes guests with conveniences like free self parking and a 24-hour front desk.

What's nearby

  • Croydon Airport Visitor Centre - 3 min walk - 0.2 miles
  • Airport House Business Centre - 3 min walk - 0.2 miles
  • Former Croydon Airport Terminal - 9 min walk - 0.5 miles
  • Fairfields Halls - 6 min drive - 1.9 miles
  • Museum Of Croydon - 6 min drive - 1.9 miles

Getting around

  • Croydon Waddon Station - 2 min drive
  • Wandle Park Tram Station - 4 min drive
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Asif Balti House - ‬3 min drive
  • ‪Tai Tung - ‬12 min walk
  • ‪Nando's - ‬9 min walk

About this property

Grand Sapphire Hotel & Banqueting

Hotel with free parking, in the vicinity of Westminster Bridge
Grand Sapphire Hotel & Banqueting features free WiFi in public areas and wedding services. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations.

Similar properties

Suite | Terrace/patio
London Croydon Aerodrome Hotel by Sunday
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
7.8 out of 10, Good, 1,005 reviews
$71 nightly
The price is $85
Feb 22 - Feb 23
Total with taxes and fees
London Croydon Aerodrome Hotel by Sunday

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Frequently asked questions

Will I be able to park at Grand Sapphire Hotel & Banqueting?

Yes, self parking is offered for free at the hotel.

Does Grand Sapphire Hotel & Banqueting include a casino?

No, Grand Sapphire Hotel & Banqueting doesn't have a casino.

Is there an indoor pool at Grand Sapphire Hotel & Banqueting?

No, there is no indoor pool at this hotel.

Is Grand Sapphire Hotel & Banqueting good for couples?

Couples staying at this hotel will appreciate amenities like wedding services plus some guestrooms include soaking tubs and city views.

Does Grand Sapphire Hotel & Banqueting have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Sapphire Hotel & Banqueting feature a restaurant that includes a breakfast menu?

Grand Sapphire Hotel & Banqueting offers free cooked-to-order breakfasts though there is no restaurant.

Does Grand Sapphire Hotel & Banqueting allow pets to stay for free?

No, pets aren't allowed at Grand Sapphire Hotel & Banqueting.

Does Grand Sapphire Hotel & Banqueting have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Sapphire Hotel & Banqueting?

The closest major airport to Grand Sapphire Hotel & Banqueting is Gatwick Airport (LGW), which is 19.7 mi away (38 minutes by car). Another top airport is London City Airport (LCY), which is around 12.5 mi away.

Can I book a room with a balcony at Grand Sapphire Hotel & Banqueting?

No, at Grand Sapphire Hotel & Banqueting, there aren't any guestrooms that list a balcony.

Does Grand Sapphire Hotel & Banqueting host weddings?

Take advantage of the wedding venue at Grand Sapphire Hotel & Banqueting if you plan to say "I do" during your trip.

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 348 out of 945 reviews
Rating 8 - Good. 290 out of 945 reviews
Rating 6 - Okay. 145 out of 945 reviews
Rating 4 - Poor. 90 out of 945 reviews
Rating 2 - Terrible. 72 out of 945 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025

6/10 Okay

Wai K

Business traveler
Liked: Staff & service
Staff nice
Stayed 2 nights in Oct 2025

8/10 Good

Samuel E

Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Disliked: Cleanliness
Hotel floor a little dirty with stains and no upgrade offered.
Stayed 1 night in Oct 2025

10/10 Excellent

Shenaz

Stayed 1 night in Sep 2025

2/10 Terrible

Shirin

Traveled with family
Liked: Cleanliness
I booked a family room indicating it was for a family of four after attending a wedding downstairs. I’d also given the ages of my children which were 17 and 13. We were given a room with a double bed and a single bed. I offered to pay for a spare bed or mattress or even a seperate room once I had seen the room but no mattress or spare bed were available. Three of us slept on a double bed and to be honest it was the worst nights sleep ever
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all overall good/great
Stayed 1 night in Oct 2025

6/10 Okay

Phill

Stayed 2 nights in Oct 2025

4/10 Poor

D

Stayed 1 night in Aug 2025

8/10 Good

Garry

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay clean staff nice just right for us
Stayed 1 night in Sep 2025

8/10 Good

Umashankar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 1 night in Oct 2025

8/10 Good

Patricia Hettie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Hotel was clean and good parking spaces
Stayed 1 night in Sep 2025

6/10 Okay

Ramani

Liked: Amenities
Clean room . Very good customer service
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a couple of days while I was in town. Clean room and friendly staff. Will certainly come back
Stayed 2 nights in Sep 2025

8/10 Good

Abiola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was nice. The only complaint I have is that the pillows could be firmer or more. The bed was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

William

Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service

Reviews

The room was adequate, could have done with a bedside lamp, the tap was loose, the quilt was not adequate and no bath towel Breakfast was basic, no attendant , and could have done with some low music
Stayed 1 night in Sep 2025

4/10 Poor

Irina

Stayed 1 night in Jul 2025

4/10 Poor

Irina

Traveled with partner
Disliked: Property conditions & facilities
Unfortunately, on this ocassion, I can't give a good review. 113, the room I was given, looked the worst I've seen in this hotel. The room was very small. In front of the bed there was the coffee table with just maybe 30 centimetres in between the table and the bed. The carpet looked really rough, with some holes in it. The door's frame looked chipped all over. The bed was not properly dressed for the stay: no mattress protector on the mattress, no topper either considering you could feel all the springs just by touching the bed. Under the bed sheet you could see something that looked like a single mattress protector on a double sized bed. Bed sheets were very rough at touch, not to mention of the duvet that was way smaller than the size of the bed and very thin. The headboard looked very dirty. Considering the stay was for just for a night, I did not make any noise about it, but overall I was dissapointed with the presentation of the room for this stay.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Disappointing

I needed a room at the last minute near my elderly father. I parked in the car park where I was told to go but was then told I’d need to come back later to move it (it was already bed time). The hotel looked clean and up market but sadly it was superficial. Whilst the bed was sumptuously comfortable, the desk was mdf and the drawer didn’t fit. The overhead shower didn’t work and the handheld one squirted everywhere. I couldn’t open the shower gel and the gentleman at the reception desk couldn’t either- and he tried v hard! The coffee maker was a kettle and instant coffee. There was literally no coffee machine/proper coffee anywhere. It was the same at breakfast- paper cups and sachets of instant. Every table cloth was dirty and dirty crockery on all but one of the unoccupied table. My baked beans were vaguely warm and when staff finally appeared and I said as much, he just said that the light ( on the warmer) was on and went away! There was the usual sign about towels and caring for the planet but water and toiletries were in plastic bottles and paper cups at breakfast. So great night’s sleep, disappointing shower and awful breakfast experience. Definitely not what the reviews said sadly. Although there was a sign up saying you could get a discount for a 5 star review so that might explain things. Definitely not worth the money.
My breakfast table
The breakfast room drinks station
Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Traveled with family
Stayed 1 night in Aug 2025

4/10 Poor

Samina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a night at the hotel as was attending a wedding and convenient to stay. The venue part for the wedding was stunning and was not an issue. The hotel itself is outdated - my single room had no storage for clothes and none of the power point sockets were charging up my appliances. My sister and cousins room had no locks on the doors. The beds were comfortable however. The complimentary breakfast was complimentary for a reason - it was terrible Sausages looked like out of a can and not what we expected, neither was the food warmed up. Then we saw one of the staff light the fire underneath it but the kids had already had toast by then. The waiter said the other waiter was supposed to have done it to warm up the food but that he’s ‘lazy’ Won’t be recommending or returning to this hotel who even had the audacity to ask us to write them a good review !
Stayed 1 night in Aug 2025

4/10 Poor

Lorraine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in without any issues, although I thought it strange that photographic ID was requested and photocopied. Git tobthe room and initially we thought this is lovely. However, the tap in the bathroom was very stiff to turn on, with a firm hand it came on splashing whatever on me and was very noisy. The overhead mirror light did not work, no place to put toiletries. The bed was rock hard and the duvet cover had stains on it (changed by housekeeping the next day), i was in pain the morning having had a poor nights sleep, not only because of the bed but there needs to be some investment to prevent noise pollution from the busy road. There was also some internal noise, couldn't identify what this noise was. Breakfast was lacking, the beans and artificial sausages have a lot to be desired. Breakfast was limited. I was surprised that there was no hot drinks machine with a decent variety of hot beverages. Sachets of coffee and tea. On the day of checking out at 2 minutes to 11, I received a call from reception telling me that I need to check out at 11. I responded that I was aware, and was very annoyed, considering the nature of hotels should hospitality. When i got to reception I asked the guy at reception if it’s usual practice to call guests telling them to check out at 11. He claimed that someone was looking for their room and they thought that the room that I was in was there's. This I found to be highly improbable as check in as at 3pm. Hotel not recommend.
Stayed 2 nights in Aug 2025

Hotels