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Hotel HSM Reina del Mar

3.0 star property
Hotel with a 24-hour front desk, a short walk to Playa de Palma

Choose dates to view prices

Photo gallery for Hotel HSM Reina del Mar

Beach nearby, white sand, sun loungers, beach umbrellas
Desk, free WiFi, bed sheets
Outdoor pool, pool umbrellas, sun loungers
Reception
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600
  • El Arenal Beach
    ‪3 min walk‬
  • Aqualand El Arenal
    ‪9 min walk‬
  • Palma Aquarium
    ‪5 min drive‬
  • Palma de Mallorca (PMI)
    ‪7 min drive‬

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Room options

View all photos for Double Room, 3 Twin Beds, Balcony

Desk, free WiFi, bed sheets

Double Room, 3 Twin Beds, Balcony

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Balcony

Desk, free WiFi, bed sheets

Twin Room, Balcony

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony | Desk, free WiFi, bed sheets

Single Room, Balcony

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Llucmajor

Hotel HSM Reina del Mar places you within a 10-minute stroll of popular attractions such as Playa de Palma and El Arenal Beach. This 180-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • El Arenal Beach - 3 min walk - 0.2 miles
  • Port of El Arenal - 5 min walk - 0.3 miles
  • Playa de Palma - 5 min walk - 0.3 miles
  • Aqualand El Arenal - 9 min walk - 0.5 miles
  • Palma Aquarium - 5 min drive - 4.1 miles

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Palma de Mallorca Airport (PMI) - 12 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬8 min walk
  • ‪De Heeren Van Amstel - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Bier Express Cafe - ‬9 min walk
  • ‪Restaurante del Sol - ‬5 min walk

About this property

Hotel HSM Reina del Mar

Hotel with a 24-hour front desk, a short walk to Playa de Palma
Guests of Hotel HSM Reina del Mar enjoy features like an outdoor pool, free WiFi in public areas, and an arcade/game room. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. This hotel also has a terrace.
28-inch TVs come with cable channels, and guests can stay connected with free WiFi. Balconies, desks, and free toiletries are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Catalan, English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 to 35 for adults and EUR 15 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Llucmajor
Hotel HSM Reina del Mar Hotel Llucmajor

Frequently asked questions

Is free cancellation available at Hotel HSM Reina del Mar?

Hotel HSM Reina del Mar offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near Hotel HSM Reina del Mar?

This hotel in Llucmajor is within a 10-minute walk of Playa de Palma and El Arenal Beach. You'll also find Aqualand El Arenal and Port of El Arenal less than a mile away.

Is there parking available at Hotel HSM Reina del Mar?

No, there isn't parking at this hotel.

Does Hotel HSM Reina del Mar have a casino at the property?

No, Hotel HSM Reina del Mar doesn't have a casino.

Will I find an indoor pool at Hotel HSM Reina del Mar?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel HSM Reina del Mar?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel HSM Reina del Mar?

No, there isn't a spa tub at this hotel.

Does Hotel HSM Reina del Mar have a restaurant with a breakfast menu?

Yes, Hotel HSM Reina del Mar serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel HSM Reina del Mar allow pets to stay free of charge?

No, pets aren't allowed at Hotel HSM Reina del Mar though service animals are welcome.

Are there connecting rooms at Hotel HSM Reina del Mar?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel HSM Reina del Mar?

The closest major airport to Hotel HSM Reina del Mar is Palma de Mallorca Airport (PMI), which is 5.6 mi away (12 minutes by car).

Can I book a room with a balcony at Hotel HSM Reina del Mar?

Yes, every guestroom at Hotel HSM Reina del Mar comes with a balcony.

Hotel HSM Reina del Mar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 209 reviews
Rating 8 - Good. 87 out of 209 reviews
Rating 6 - Okay. 42 out of 209 reviews
Rating 4 - Poor. 15 out of 209 reviews
Rating 2 - Terrible. 7 out of 209 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pritesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sofia

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
Stayed 4 nights in Oct 2024

10/10 Excellent

Dzenana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

georgios

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Stayed 5 nights in Jun 2024

10/10 Excellent

Emerson Jude Hague

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a perfect hotel. Thank you!
Stayed 5 nights in Jul 2023

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Stayed 7 nights in Jun 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

6/10 Okay

Iliuta

Traveled with family
Disliked: Staff & service, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

Milena

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

Gonca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Stayed 9 nights in Aug 2022

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

8/10 Good

Jean Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Stayed 7 nights in Jul 2022

6/10 Okay

Adrian

Liked: Cleanliness
Stayed 7 nights in Jul 2022

8/10 Good

roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent place to stay a few days. Access somewhat hard because of a steep upward street. No place to park a car. Food is superb both at breakfast and dinner. Good swimming pool. Very good relationship cost/benefit.
Stayed 5 nights in May 2022

8/10 Good

Constantin E

Traveled with family
Liked: Staff & service

Convenient stay

Good experience, close to the beach, very good breakfast and dinner.
Stayed 3 nights in May 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Hotel

It suited us but may not suit younger people
Stayed 7 nights in Sep 2019

6/10 Okay

Paulius

Liked: Cleanliness, staff & service

Or party people

Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Stayed 5 nights in Sep 2019

8/10 Good

Leoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at Hotel HMS Reina del Mar

Overall I cannot fault the hotel from checking in to checking out, everything was great. There was a big variety of food, lots of fruit and affordable drinks with the meals. Good service too. Pool area very nice. The only negative comments are: the room's floor was not very clean, the daily cleaner did not clean the mirror or glasses; young guests made a terrible racket all hours of the night, but they were dealt with quickly when I reported it to reception (at 4am). It would be nice to have a coffee machine or just hot water in the bar area to have coffee before breakfast or at other times. The reception staff was so helpful and friendly. I would recommend this hotel.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2019

4/10 Poor

sibir49, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice staff, but be aware that at the dinner time even at is a half board no drinks ,even water no included in your meal -you have to pay for that and it is quate non reasonable price.. Over all it is just a 3* hotel
Stayed 3 nights in Oct 2018

8/10 Good

Andreea, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel.

Very clean, close to the beach, the staff are excellent and vary helpful made our stay there very pleasant. I recommend that people try this hotel.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay. Beds a bit annoying...creaky frames but staff excellent. Food plentiful and in general great all round.
Stayed 5 nights in Oct 2017

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great rate

Enjoyed very much. Lovely hotel great food and lovely room. Very nice staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, located close to the beach, froendly hotel staff

6/10 Okay

David, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Overall Sarisfactory.

Hotel was lovely overall. Staff were amazingly helpful.