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Crowne Plaza Liverpool City Centre by IHG

4.0 star property
Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal

Choose dates to view prices

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Exterior
2 restaurants, breakfast, lunch, dinner served; British cuisine
Bar (on property)
Suite, 1 Bedroom (Liver Building View) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Liverpool ONE
    ‪9 min walk‬
  • The Beatles Story Museum
    ‪12 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access, River View

Room amenity

Premium Room, 1 King Bed, Club Lounge Access, River View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(45 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed (Waterfront View)

9.6 out of 10
Exceptional
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(12 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

7.4 out of 10
Good
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Liverpool

Located in The Docks, Crowne Plaza Liverpool City Centre by IHG is within a 5-minute walk of Liverpool Pier Head Ferry Terminal and within 15 minutes of other popular attractions like Liverpool ONE. This 159-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk - 0.2 miles
  • Cavern Club - 7 min walk - 0.4 miles
  • Liverpool ONE - 9 min walk - 0.5 miles
  • The Beatles Story Museum - 12 min walk - 0.7 miles
  • M&S Bank Arena - 14 min walk - 0.8 miles

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Matou Pan Asian Restaurant - ‬5 min walk
  • ‪Hooters - ‬5 min walk
  • ‪Ma Boyles Oyster Bar - ‬3 min walk
  • ‪Panoramic Restaurant - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal
Crowne Plaza Liverpool City Centre by IHG features an indoor pool, a children's pool, and a gym. Self parking is available for GBP 19.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
42-inch LCD TVs come with satellite channels, and guests can stay connected with wired internet and free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and ironing boards.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Languages

English, French

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Bar (on property)

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  • Pool
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  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 659 reviews
$122 nightly
The price is $150
Jul 27 - Jul 28
Total includes taxes and fees
The Municipal Hotel Liverpool - MGallery

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.00 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Liverpool City Centre by IHG?

Crowne Plaza Liverpool City Centre by IHG offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Liverpool City Centre by IHG?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Liverpool City Centre by IHG on Jul 6, 2025 start from $103.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Crowne Plaza Liverpool City Centre by IHG?

This hotel is situated in The Docks within a 10-minute walk of Liverpool Pier Head Ferry Terminal and Liverpool ONE. You'll also find Royal Albert Dock and Cavern Club less than a mile away.

Will I be able to park at Crowne Plaza Liverpool City Centre by IHG?

Yes, uncovered parking is offered for GBP 19.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Liverpool City Centre by IHG feature a casino?

No, Crowne Plaza Liverpool City Centre by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Liverpool City Centre by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Crowne Plaza Liverpool City Centre by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Crowne Plaza Liverpool City Centre by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza Liverpool City Centre by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Liverpool City Centre by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Liverpool City Centre by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Liverpool City Centre by IHG though service animals are welcome.

Does Crowne Plaza Liverpool City Centre by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza Liverpool City Centre by IHG?

The closest major airport to Crowne Plaza Liverpool City Centre by IHG is John Lennon Airport (LPL), which is 9.3 mi away (34 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 16.2 mi away.

Are there rooms with balconies that I can book at Crowne Plaza Liverpool City Centre by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Liverpool City Centre by IHG.

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shaukat

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break at the Crowne Plaza

Arrived and parked in the hotel car park with no problem, we were given a Liver Building facing room which was fabulous. Food in the restaurant was delicious and service was great. Only downside was the very cold air conditioning, even when the temperature was turned up a bit, slightly restricted dining options and had to book an hour slot in the swimming pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything but in a quiet location
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely hotel, amazing helpful staff
Stayed 2 nights in Mar 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 3 nights in Mar 2025

10/10 Excellent

David

great hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Very bright and airy hotel Staff lovely Lunch was very nice Bedroom was too warm and no opening window Little niggle long wall mirror was inaccessible,so therefore useless Should’ve on the wardrobe inner door
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Heating not working. Pillows very poor. Loud bangs from the air conditioning
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza Liverpool

A lovely hotel, we’ve stayed here before close to all the attractions
Stayed 1 night in Mar 2025

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Room comfort

Wouldn't stay again

Stayed here for a two night stay whilst visiting Liverpool. It is well situated and has on site parking which was important to us. I always saw Crowne Plaza as a mid to upmarket positioned hotel brand. Consequently I felt disappointed with quality of the room. It was far too hot, the shower water pressure was poor and we didn't sleep well. Breakfast was good
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great location. Great value
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Nisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a lovely stay.

Lovely hotel, on the waterfront, and walking distance to amenities. Service and friendliness of staff was great. Got a free upgrade to a waterfront room and a voucher for a free drink and snack as we were celebrating a special occasion. Also, parking is free for blue badge holders. Air conditoning in our room was not working though and they were not able to sort it, though were quick and responsive. Shower and drainage could do with replacing. Shower was very slow. Not a power shower. Overall it was a nice hotel and we fedback the negatives directly to the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful, nothing was too much trouble. . Very clean hotel with good parking. Good location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Liverpool

Wonderful hotel with great bar/restaurant, ideally situated to walk into Liverpool. Paid onsite parking which is easily accessible Having stayed in quite a few hotels in Liverpool this by far the best
Stayed 2 nights in Feb 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location. Great spot for a hotel near the Albert Docks.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was pleasant, although parking was expensive which was disappointing as absurd car park prices seem to be common in the area. Staff were friendly and lots of great food options in the immediate vicinity.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice get away

Bed was slightly too firm for me personally and the pillows not good. Overall the staff and hotel were very good. Excellent Location
Stayed 3 nights in Feb 2025