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Crowne Plaza Liverpool City Centre by IHG

4.0 star property
Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal

Choose dates to view prices

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Exterior
2 restaurants, breakfast, lunch, dinner served; British cuisine
Bar (on property)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Place, Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪9 min walk‬
  • Place, The Beatles Story Museum
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View)

9.4 out of 10
Exceptional
(29 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(26 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, River View

Room amenity

Premium Room, 1 King Bed, Club Lounge Access, River View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

7.4 out of 10
Good
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Liverpool

Located in The Docks, Crowne Plaza Liverpool City Centre by IHG is within a 5-minute walk of Liverpool Pier Head Ferry Terminal and within 15 minutes of other popular attractions like Liverpool ONE. This 159-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk - 0.2 miles
  • Cavern Club - 7 min walk - 0.4 miles
  • Liverpool ONE - 9 min walk - 0.5 miles
  • The Beatles Story Museum - 12 min walk - 0.7 miles
  • M&S Bank Arena - 14 min walk - 0.8 miles

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Ma Boyles Oyster Bar - ‬4 min walk
  • ‪Meet Argentinian Restaurant - ‬5 min walk
  • ‪Etsu - ‬7 min walk
  • ‪Mowgli Street Food - ‬6 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal
Crowne Plaza Liverpool City Centre by IHG features an indoor pool, a children's pool, and a gym. Self parking is available for GBP 19.50 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
42-inch LCD TVs come with satellite channels, and guests can stay connected with wired internet and free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and ironing boards.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

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Bar (on property)
The Municipal Hotel Liverpool - MGallery
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 819 reviews
$112 nightly
The price is $138
Oct 30 - Oct 31
Total with taxes and fees
The Municipal Hotel Liverpool - MGallery

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.50 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Liverpool City Centre by IHG?

Crowne Plaza Liverpool City Centre by IHG offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Liverpool City Centre by IHG?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Liverpool City Centre by IHG on Nov 23, 2025 start from $96.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Crowne Plaza Liverpool City Centre by IHG?

This hotel is situated in The Docks within a 10-minute walk of Liverpool Pier Head Ferry Terminal and Liverpool ONE. You'll also find Royal Albert Dock and The Beatles Story Museum less than a mile away.

Is parking available on site at Crowne Plaza Liverpool City Centre by IHG?

Yes, uncovered parking is offered for GBP 19.50 per night with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Liverpool City Centre by IHG feature a casino?

No, Crowne Plaza Liverpool City Centre by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Liverpool City Centre by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Crowne Plaza Liverpool City Centre by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Crowne Plaza Liverpool City Centre by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza Liverpool City Centre by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Liverpool City Centre by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Liverpool City Centre by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Liverpool City Centre by IHG though service animals are welcome.

Does Crowne Plaza Liverpool City Centre by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza Liverpool City Centre by IHG?

The closest major airport to Crowne Plaza Liverpool City Centre by IHG is John Lennon Airport (LPL), which is 9.3 mi away (34 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 16.2 mi away.

Are there rooms with balconies at Crowne Plaza Liverpool City Centre by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Liverpool City Centre by IHG.

Reviews

Crowne Plaza Liverpool City Centre by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

Reviews

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, pool was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the check in staff and also the bar staff. Lovely room too
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, location excellent
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Room 325 poor air con

Excellent in every way OTHER THAN THE COOLING. The room air con was not working properly and the room would not cool to anywhere near the advertised 19 degrees C. And with no opening window the room was uncomfortably hot all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Nashrena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Anique

Stayed 1 night in Jul 2025

10/10 Excellent

Aidan

Stayed 1 night in Apr 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jun 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Phillip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel was in a great location and the staff were very friendly. I would certainly stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mo Yee, Sale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time I have stayed here and was very happy. Check-in was super fast and the staff were really very helpful. The room was spacious, beds really comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Upgraded to a riverside view by Janet on reception and complimentary drinks for our silver anniversary Had a lovely relaxed stay
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is sure to become our go to hotel for Liverpool visits, staff are always friendly and helpful, 5 stars all the way
Stayed 4 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel with very friendly and super helpful staff. Great view of the Liver building Hotel gym is well equipped. Would definitely stay again
Room view
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very nice stay at the hotel. The room was clean and comfortable and we loved the view of the Mersey. Breakfast was delicious with so much choice. Thank you.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed hotel, very pleasant and helpful staff, located in the very impressive docklands regeneration area, but handy for the city centre. Good on site parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

PAUL

Stayed 1 night in Jun 2025

6/10 Okay

Nigel

Liked: Staff & service

Expensive and average

Expensive for what it is. Luxury price but very average facilities £20 a night for disabled parking is poor
Stayed 2 nights in Jun 2025

8/10 Good

Nikki

Traveled with partner
Good location and had a great view of the cruise ships coming and going into port every day. Unfortunately the room was boiling to the point it was not comfortable. The windows don’t open and the air conditioning wasn’t very good. We did ask maintenance to check and they said it was all working fine. Hotel provided plug in fan, but fresh air would have been nicer. Not sure we’d stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Very comfortable room, lovely hot bath and the addition of bathrobes too. Great meal in the restaurant too. Will be back.
Stayed 1 night in Jun 2025

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