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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Property amenity
Exterior
Fitness facility
Suite, 1 Bedroom (Liver Building View) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Place, Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Cavern Club
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View)

9.4 out of 10
Exceptional
(31 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(29 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, River View

Room amenity

Premium Room, 1 King Bed, Club Lounge Access, River View

9.8 out of 10
Exceptional
(8 reviews)
  • River view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

8.0 out of 10
Very good
(4 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Liverpool

Located in The Docks, Crowne Plaza Liverpool City Centre by IHG is within a 5-minute walk of Liverpool Pier Head Ferry Terminal and within 15 minutes of other popular attractions like Liverpool ONE. This 159-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk - 0.2 miles
  • Liverpool ONE - 6 min walk - 0.4 miles
  • Cavern Club - 7 min walk - 0.4 miles
  • The Beatles Story Museum - 12 min walk - 0.7 miles
  • M&S Bank Arena - 14 min walk - 0.8 miles

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Panoramic 34 Restaurant - ‬6 min walk
  • ‪Meet Argentinian Restaurant - ‬5 min walk
  • ‪Bean - ‬5 min walk
  • ‪Ma Boyles Oyster Bar - ‬4 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Crowne Plaza Liverpool City Centre by IHG features an indoor pool, a children's pool, and a gym. Self parking is available for GBP 19.50 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
42-inch LCD TVs come with satellite channels, and guests can stay connected with wired internet and free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and ironing boards.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.50 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Liverpool City Centre by IHG?

Crowne Plaza Liverpool City Centre by IHG offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do near Crowne Plaza Liverpool City Centre by IHG?

This hotel is situated in The Docks within a 10-minute walk of Liverpool Pier Head Ferry Terminal and Liverpool ONE. You'll also find Cavern Club and Royal Albert Dock less than a mile away.

Is there parking available at Crowne Plaza Liverpool City Centre by IHG?

Yes, uncovered parking is offered for GBP 19.50 per night with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Liverpool City Centre by IHG feature a casino?

No, Crowne Plaza Liverpool City Centre by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Liverpool City Centre by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Crowne Plaza Liverpool City Centre by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Crowne Plaza Liverpool City Centre by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Liverpool City Centre by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Liverpool City Centre by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Liverpool City Centre by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Liverpool City Centre by IHG though service animals are welcome.

Does Crowne Plaza Liverpool City Centre by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Crowne Plaza Liverpool City Centre by IHG?

The closest major airport to Crowne Plaza Liverpool City Centre by IHG is John Lennon Airport (LPL), which is 9.3 mi away (34 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 16.2 mi away.

Can I book a room with a balcony at Crowne Plaza Liverpool City Centre by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Liverpool City Centre by IHG.

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael E

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service was amazing, room was great food was great. I will definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite in the city
Stayed 1 night in Nov 2025

10/10 Excellent

Tihomir

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Our second stay, part of a longer trip. The hotel was clean and comfortable and the staff were very friendly and helpful. Only a quick stopover but we managed a pleasant walk round the nearby dock area. The breakfast was a good varied selection and the hot breakfast is refreshed regularly. All in all a very pleasant stay and we’re looking forward to returning for a longer stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel nice area secure parking great staff
Stayed 2 nights in Nov 2025

8/10 Good

JAMES

Stayed 2 nights in Oct 2025

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean comfortable hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Oct 2025

8/10 Good

Tariq

Traveled with family
Liked: Cleanliness, room comfort
The breakfast was good, but expected a better selection for this type of hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good size room, well maintain and spotless.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good location
Stayed 1 night in Oct 2025

8/10 Good

N

Stayed 2 nights in Oct 2025

10/10 Excellent

ADAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and room was good excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities
The room was beautiful and clean as was the rest of the hotel, staff where all lovely and friendly would definitely recommend
Stayed 1 night in Oct 2025

4/10 Poor

Deborah

The room is clean enough and the staff are friendly. However the hotel is tired. The room is tiny and is billed as a standard Queen room - the bed is NOT a queen size and for the cost it is definitely not good value on any level. Also £19 per night (discounted!) car parking is a shocker when I have paid nearly £600 for 2 nights. We are both disabled and to be fair didn’t tell them, don’t actually have to but have to say that being on the fourth floor at the far end of the corridor is ok unless you get to the room on the second day only to discover that the room key hadn’t been reactivated. Then had to go all the way back to reception to collect the new key. Breakfast was poor, overcooked and soggy. Hash browns full of fat, fried eggs hard, black pudding like rocks. Tried to complain to 2 under managers about the extortionate rates for a tiny room and bathroom but was told they didn’t set the rates and they were higher because Liverpool were playing. I get that but I expect better amenities. Interesting that the photo for the hotel shows the jacuzzi - no mention that the ceiling had collapsed on it a month ago and it is awaiting a replacement so no jacuzzi. Also just to be petty, no biscuits replenished during the housekeeping service. Feel throughly ripped off and let down. Would have happily discussed with someone but no one interested.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff was super friendly. Great location. The restaurant and room service manager is outstanding.
Stayed 3 nights in Oct 2025

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff, pleasant family friendly and weekend getaway facilities. Room comfort needed an upgrade however. Swimming pool and reception, restaurant staff all very friendly and concerned, they all were very helpful and polite. A definite come back to hotel. Thank you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristian

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Jason

Traveled with partner
Liked: Amenities
Really great stay for a weekend exploring the brilliant Liverpool. Room clean and facilities spot on
Stayed 2 nights in Oct 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities

Really lovely stay!

Really lovely hotel, polite, helpful staff who always had a smile. Beautiful hotel, fantastic breakfast and other menu option's availability too. Clean room, daily re stock of towels. Would definitely stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel in the perfect location. Have stayed before and will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, felt so well looked after. Great room, great breakfast.
Stayed 1 night in Oct 2025

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