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Located in Marques de Pombal, HF Fénix Urban is within a mile (2 km) of popular sights such as Rossio Square and Gulbenkian Museum. This 148-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center. Located in central Lisbon, the hotel is also near Castle of Sao Jorge and Santa Justa Elevator.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.


All of HF Fénix Urban's 148 air-conditioned rooms provide minibars, safes, and phones. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

HF Fénix Urban features free WiFi in public areas, conference space, and a 24-hour business center. If you drive, self parking is EUR 9.90 per night, or you can take advantage of the airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free newspapers and a TV in a common area.


  • Close to Rossio Square and Gulbenkian Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

High-speed wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

HF Fénix Urban is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 148 
  • Number of floors - 10 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Multilingual staff 
  • Restaurant 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Conference space size (meters) - 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Television in common areas 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

HF Fénix Urban offers 148 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones.

  • Air conditioning 
  • Phone 
  • Minibar 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

HF Fénix Urban has a restaurant on site.

Room service (during limited hours) is available.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

The credit card presented at check-in must be the same card used to book the reservation, and the cardholder must be present. Guests who do not meet this requirement will not be permitted to check in. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 5 for adults and EUR 4 for children (approximately)
  • Self parking fee: EUR 9.90 per night
  • Rollaway bed fee: EUR 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • HF Fénix Urban
  • HF Fénix Urban Hotel
  • Hf Fenix Urban Hotel Lisbon
  • HF Fénix Urban Hotel Lisbon
  • HF Fénix Urban Lisbon
  • HF Urban

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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