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Cais Urban Lodge

4.0 star property
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Studio | Pillowtop beds, free minibar items, in-room safe, free WiFi
Property video
Apartment | Living area | 42-inch Smart TV with cable channels, TV
Pillowtop beds, free minibar items, in-room safe, free WiFi
Duplex Apartment | Pillowtop beds, free minibar items, in-room safe, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Place, Commerce Square
    ‪5 min walk‬
  • Place, Mercado da Ribeira
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬
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Room options

View all photos for Double Room

Double Room | Pillowtop beds, free minibar items, in-room safe, free WiFi

Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Pillowtop beds, free minibar items, in-room safe, free WiFi

Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | 42-inch Smart TV with cable channels, TV

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Studio

Studio | Pillowtop beds, free minibar items, in-room safe, free WiFi

Studio

9.6 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Apartment

Duplex Apartment | Pillowtop beds, free minibar items, in-room safe, free WiFi

Duplex Apartment

  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Studio

Pillowtop beds, free minibar items, in-room safe, free WiFi

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Duplex Suite

Pillowtop beds, free minibar items, in-room safe, free WiFi

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

Pillowtop beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

  • 818 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Futons and 2 Large Twin Beds

View all photos for Studio with Balcony

Pillowtop beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Suite with Balcony

Pillowtop beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

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About the neighborhood

Lisbon

Located in Lisbon City Center, Cais Urban Lodge is within a 10-minute walk of popular sights such as Commerce Square and Santa Justa Elevator. This 30-room, 4-star hotel has in-room conveniences like minibars, Smart TVs, and TVs. It's connected to a rail/subway station in central Lisbon and also close to Rossio Square and Avenida da Liberdade.

What's nearby

  • Commerce Square - 5 min walk - 0.3 miles
  • Mercado da Ribeira - 5 min walk - 0.3 miles
  • Rua Augusta Arch - 7 min walk - 0.4 miles
  • Rossio Square - 8 min walk - 0.5 miles
  • Santa Justa Elevator - 8 min walk - 0.5 miles

Getting around

  • Rua de São Paulo Stop - 2 min walk
  • Cais do Sodré Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Pensão Amor - ‬3 min walk
  • ‪Sol e Pesca - ‬3 min walk
  • ‪British Bar - ‬2 min walk
  • ‪Bacchanal - ‬3 min walk
  • ‪Mano a Mano - ‬1 min walk

About this property

Cais Urban Lodge

At Cais Urban Lodge, guests have access to express check-in, express check-out, and an ATM. Self parking is offered for EUR 20 per day. A multilingual staff is on hand to help with concierge services, and offer sightseeing advice.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items and laptop-compatible safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 20 per day)

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (55 inch wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Frequently asked questions

What can I see near Cais Urban Lodge?

This hotel is situated in Lisbon City Center within a 10-minute walk of Commerce Square and Santa Justa Elevator. You'll also find Rossio Square and Avenida da Liberdade less than a mile away.

Is parking available on site at Cais Urban Lodge?

Yes, secured parking is offered for EUR 20 per day.

Does Cais Urban Lodge include a casino at the property?

No, Cais Urban Lodge doesn't have a casino.

Is there an indoor pool at Cais Urban Lodge?

No, there is no indoor pool at this hotel.

Is Cais Urban Lodge good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar with some free items, and a smart TV.

Does Cais Urban Lodge have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cais Urban Lodge feature a restaurant that includes a breakfast menu?

Cais Urban Lodge offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Cais Urban Lodge allow pets to stay free of charge?

No, pets aren't allowed at Cais Urban Lodge.

Does Cais Urban Lodge have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Cais Urban Lodge?

The closest major airport to Cais Urban Lodge is Humberto Delgado Airport (LIS), which is 7.8 mi away (34 minutes by car). Another top airport is Cascais (CAT), which is located 13.6 mi away (36-minute drive).

Are there rooms with balconies at Cais Urban Lodge?

Yes, some guestrooms at Cais Urban Lodge offer a balcony.

Cais Urban Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 305 reviews
Rating 8 - Good. 58 out of 305 reviews
Rating 6 - Okay. 12 out of 305 reviews
Rating 4 - Poor. 10 out of 305 reviews
Rating 2 - Terrible. 3 out of 305 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Check in was so easy and accommodating. The location was great. The building was quiet. We had everything we needed. The unit had great style and we loved it all.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this place, comfortable, clean, great locaton, cute breakfast in a picnic basket!
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, Saint Jerome

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place and communication. Fantastic location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Waldemar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful and spotless. Looks like the whole building was remodeled recently. High ceilings, very solid furniture, soundproof windows. Highly recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Room was great, convenient location, breakfast was wonderful and very accommodating of me being gluten free.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karri

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely! Spacious, clean, beautifully decorated, and well-stocked. We were treated so warmly by Fabio, who checked us in. The location is very convenient - only steps away from Pink Street! Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Excellent location in Lisbon.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sena

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, very helpful! Place was very clean and spacious. Had everything we needed! Would recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisa

Stayed 2 nights in Oct 2025

10/10 Excellent

cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are 70 and got the room with steep stairs up to tv and seating area. Not good for older people. We also arrive early from ship and they let us store luggage at sister property till room ready. They got the room ready early for us. No reception area in lodge. The young lady l think Belinda was her name was very informative and helpful. I would stay again but different room on level 2 street level. No breakfast but places close by for 8.90 euro for a full English breakfast. We so enjoy the friendly people of Lisbon
Stayed 1 night in Oct 2025

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, very spacious room, interior design was great - loved the headboard design! The only downside was the beautiful floorboards were really noisy, so creeping to the loo in the middle of the night woke my partner up. No cleaning done during our 5 day stay - so towels didn’t get changed which was disappointing. Other than that it was great, we shall return
Stayed 4 nights in Oct 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is beautiful and clean. The property is quiet for the area it's in. The staff is extremely pleasant and helpful. Only thing to note is this isn't a hotel per se. The staff is on site to check you in between 1500-1800. So if you're not checking in between these hours you should consider if it's the property for you. When you check in, go to the R. Ferragial entrance.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and centrally located. Excellent customer service despite not having a 24/7 reception.
Stayed 3 nights in Oct 2025

8/10 Good

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very nice and even allowed us early check in! They were lovely to deal with, 10/10 no issues! Beautiful place as well
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful stay and the although the streets were busy with a lot of noise the windows closed kept the room quiet a peaceful. Loved the whole urban look
Stayed 2 nights in Oct 2025

10/10 Excellent

David, Sechelt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Timo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good by all means.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was staffers, check in and out was dead easy and the instructions clear
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the breakfast that was delivered each morning. The apartment was spacious and centrally located. We were running out of bathroom tissue on the last day, otherwise a very good stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Santiago

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was stylish and clean. The area was great
Stayed 1 night in Oct 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025