Cais Urban Lodge

4.0 star property
Hotel connected to a rail/subway station in Lisbon
VIP Access

Choose dates to view prices

Photo gallery for Cais Urban Lodge

Studio | Pillowtop beds, free minibar items, in-room safe, free WiFi
Property video
Apartment | Living area | 42-inch Smart TV with cable channels, TV
Duplex Apartment | Pillowtop beds, free minibar items, in-room safe, free WiFi
Pillowtop beds, free minibar items, in-room safe, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Place, Commerce Square
    ‪5 min walk‬
  • Place, Mercado da Ribeira
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

Studio

9.6 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

Duplex Apartment

  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Duplex Suite

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment with Balcony

  • 818 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Futons and 2 Large Twin Beds

Studio with Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

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About the neighborhood

Lisbon

Located in Lisbon City Center, Cais Urban Lodge is a leisurely stroll from popular sights such as Rossio Square and Santa Justa Elevator. This 30-room, 4-star hotel has in-room conveniences like minibars, Smart TVs, and TVs. It's connected to a rail/subway station in central Lisbon and also close to Avenida da Liberdade and Marquis of Pombal Square.

What's nearby

  • Commerce Square - 5 min walk - 0.3 miles
  • Mercado da Ribeira - 5 min walk - 0.3 miles
  • Rossio Square - 8 min walk - 0.5 miles
  • Santa Justa Elevator - 8 min walk - 0.5 miles
  • Avenida da Liberdade - 13 min walk - 0.7 miles

Getting around

  • Rua de São Paulo Stop - 2 min walk
  • Cais do Sodré Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Pensão Amor - ‬3 min walk
  • ‪Sol e Pesca - ‬3 min walk
  • ‪British Bar - ‬2 min walk
  • ‪Jamaica - ‬3 min walk
  • ‪Mano a Mano - ‬1 min walk

About this property

Cais Urban Lodge

Hotel connected to a rail/subway station in Lisbon
At Cais Urban Lodge, guests have access to express check-in, express check-out, and an ATM. Self parking is offered for EUR 20 per day. A multilingual staff is on hand to help with concierge services, and offer sightseeing advice.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items and laptop-compatible safes are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 20 per day)

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (55 inch wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Frequently asked questions

What can I see near Cais Urban Lodge?

This hotel is situated in Lisbon City Center within a short 11-minute walk of Rossio Square and also 15 minutes on foot from Avenida da Liberdade. You'll also find Santa Justa Elevator and Castle of São Jorge less than a mile away.

How much does it cost to stay at Cais Urban Lodge?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Cais Urban Lodge on Jan 18, 2026 start from $99.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Cais Urban Lodge?

Yes, secured parking is offered for EUR 20 per day.

Does Cais Urban Lodge include a casino at the property?

No, Cais Urban Lodge doesn't have a casino.

Is there an indoor pool at Cais Urban Lodge?

No, there is no indoor pool at this hotel.

Is Cais Urban Lodge a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar with some free items, and a smart TV.

Are there hot tubs at Cais Urban Lodge?

No, there isn't a spa tub at this hotel.

Does Cais Urban Lodge feature a restaurant that includes a breakfast menu?

Cais Urban Lodge offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Cais Urban Lodge allow pets to stay free of charge?

No, pets aren't allowed at Cais Urban Lodge.

Does Cais Urban Lodge have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Cais Urban Lodge?

The closest major airport to Cais Urban Lodge is Humberto Delgado Airport (LIS), which is 7.8 mi away (34 minutes by car). Another top airport is Cascais (CAT), which is located 13.6 mi away (36-minute drive).

Are there rooms with balconies at Cais Urban Lodge?

Yes, some guestrooms at Cais Urban Lodge offer a balcony.

Cais Urban Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 291 reviews
Rating 8 - Good. 55 out of 291 reviews
Rating 6 - Okay. 12 out of 291 reviews
Rating 4 - Poor. 8 out of 291 reviews
Rating 2 - Terrible. 3 out of 291 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very nice and even allowed us early check in! They were lovely to deal with, 10/10 no issues! Beautiful place as well
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful stay and the although the streets were busy with a lot of noise the windows closed kept the room quiet a peaceful. Loved the whole urban look
Stayed 2 nights in Oct 2025

10/10 Excellent

David, Sechelt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Timo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good by all means.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was staffers, check in and out was dead easy and the instructions clear
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the breakfast that was delivered each morning. The apartment was spacious and centrally located. We were running out of bathroom tissue on the last day, otherwise a very good stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Santiago

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was stylish and clean. The area was great
Stayed 1 night in Oct 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a zero hotel which we quite appreciated. It contained everything needed for our 3 night stay. The location was absolutely amazing. Bed was quite comfortable. The staff was extremely responsive to any questions and requests. We would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Even if our stay was short, I loved Casa
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our 2 nights in Lisbon, right near train station. Very comfortable, spacious and had everything we needed! Host was friendly and informative.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort

What you must know!

People should be aware all communication with this Lodge is through email or WhatsApp, lots of confused people including me not understanding how to check in or get in the building, we were all standing outside not knowing what to do. There is no desk or reception! My room was amazing and my bed was very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great welcome and good location for all that Lisbon offers . Quiet room considering it is within 100 yds of the ever busy Pink street area . Nice size room with really creaky floors , no kettle and only 4 hangers. Best hotel shower I've ever had 👍. Would use again.
Stayed 4 nights in Sep 2025

4/10 Poor

Marcelo

Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Francois-Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’endroit est superbe et bien placé ce qui permet de s’imprégner de Lisbonne. ** par contre l’emplacement se trouve près d’une rue très active (musique et festivité)** 10/10
Stayed 2 nights in Sep 2025

6/10 Okay

Eddie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a Hotel

Firstly this is not a hotel. There is no reception and we had to wait for the arrival of the receptionist who was busy checking in others at another hotel. No information or maps of Lisbon. The room was comfortable but lacking a safe so we had to carry our valuables each time we went out. Location was excellent but Lisbon"s stone streets made walking difficult (we are retired). A dirty towel was replaced when we sent a message. Carpark is across the street and convenient and even though it had been requested when we made the booking we had to pay additional for it. All in all there are accessibility issues in getting there and unloading but communications were good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location is in the heart of the nightlife, it's tucked away in a side street away from heavy foot traffic
Stayed 2 nights in Jun 2025

10/10 Excellent

Shilpa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great floor plan, spacious rooms with high ceiling. Comfortable bed. Great aesthetics in interior design. Great staff.
Stayed 9 nights in Aug 2025

10/10 Excellent

CATALINA CASTRO, BOGOTA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and Convenience in the Heart of the City

⸻ We had a wonderful stay at Cais. The location is excellent — close to everything yet in a safe and quiet area. The room was spacious, very comfortable, and made us feel right at home. A special mention to Fabio, who warmly welcomed us upon arrival and made the check-in experience so pleasant. His hospitality set the tone for the rest of our stay. We would definitely recommend this hotel to anyone visiting and look forward to coming back to Lisbon.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kaitlyn

Stayed 2 nights in Aug 2025

10/10 Excellent

Luz

Stayed 2 nights in Aug 2025