Extremely nice staff and very nice room
Nice facility with services and location next to many restaurants of many styles.The staff team are very friendly and great in many aspects
All great including staff, room, and breakfast buffet.
Overall we had a good stay-Would not let us in the room a minute before the 3PM check in but other than that all was good
Excellent, friendly staff very helpful & ready to help. The location is great. The place is neat & quiet. On my birthday they even surprised me with a bottle of sparkling wine & cake sent to my room. I would recommend & go back there anything.
Beautiful hotel, wish it was closer to the more active areas.
Old world elegance. Great king bed. But the best part is the location. Close to metro and walking distance to some attractions. Basically across the street from Eduardo VII Park and the wonderful El Corte Ingles department store basement food court. The hotel had a wonderful lunch buffet for only €13. The wine bar Thursday night entertainment was great. We were in the old wing and preferred it to the stark modern newer part of the hotel. It was also a bargain in that wing. We would definitely ask for it again. I can’t say enough good things about our stay.
We got in about an hour early for our check in and they were able to accommodate us. The room had the best view and will book this room/stay again next year. Beautiful hotel and close to Lisbon City center (about 3 stops via Rail) and a 5 minute walk to a nice mall.
The WiFi in my room was very weak. Everything else was great. The breakfast buffet was extraordinary!
A helpful staff, easy to walk to the main part of town. Clean place and quiet. Breakfast was a great meal.
Our room was lovely. It was sparkling clean and we had a great view of the city. The staff were super helpful with directions and suggestions. The breakfast was wonderful - a perfect start to our day. The hotel is a very short walk from a metro station and, from there, you can go anywhere in the city!
This is an elegant old hotel in a wonderful area. The bathroom in the room was lovely and as I am a big fan of taking baths, I loved the bathtub which was so long that I could lay down in it! The breakfast buffet, which was also included in the price of the room was outstanding. Just an abundance of wonderful choices. We also had rented a car and parking was available for a small fee and it was very convenient. Highly recommend this place.
Staff was very friendly. Breakfast buffet was very good.
Located in Lisbon City Center within a short walk of Gulbenkian Museum, Hotel Real Palacio is within 2 miles (3 km) of other popular sights such as Rossio Square. This 5-star hotel has 147 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym. It's connected to a shopping center in central Lisbon and also close to Castle of São Jorge and Commerce Square.
Enjoy a leisurely bite to eat at Real Cozinha Restaurante, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Minibars, safes, and phones are also available.
Guests staying at Hotel Real Palacio enjoy a gym, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 9 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a spa tub, meeting rooms, and conference space.
Extremely nice staff and very nice room
Nice facility with services and location next to many restaurants of many styles.The staff team are very friendly and great in many aspects
Dear Guest, Thank you very much for your comment and your kind words.We hope to welcome you back to our Hotel.Best regards,
All great including staff, room, and breakfast buffet.
Dear Guest, It is very special to learn that you were pleased with our staff, breakfast and room. It is always a pleasure to know that a Guest enjoyed a great stay with us. We look forward to welcoming you again, hopefully soon at the Hotel Real Palácio. Kind regards, Ana Cláudia Branco – Real Experience Manager
Overall we had a good stay-Would not let us in the room a minute before the 3PM check in but other than that all was good
Dear Guest, Thank you for sharing your review. We are very happy to know that in overall you had a good stay with us. Regarding the check-in, we hereby inform you that we are only able to guarantee the check-in after 15h00 because sometimes we have the hotel fully booked. We would like to apologize for any inconvenience caused and we look forward to welcoming you again, hopefully soon. Kind regards, Ana Cláudia Branco - Real Experience Manager
Excellent, friendly staff very helpful & ready to help. The location is great. The place is neat & quiet. On my birthday they even surprised me with a bottle of sparkling wine & cake sent to my room. I would recommend & go back there anything.
Dear Guest, Thank you so much for your review. We are thrilled to learn that you experienced a unique stay and that you have enjoy privileged location and staffl. Thank you also for your recommendation ! We hope to have the pleasure of welcome you back soon. Best regards, Ana Cláudia Branco - Real Experience Manager
Dear Guest, We really appreciate your feedback and we are happy to learn that you enjoyed your experience with us. Our guest`s satisfaction is extremely important to us. Therefore, we would like to assure you that we will do everything we can to improve continuously. We hope to have the great pleasure of welcoming you again soon. Best regards, Ana Cláudia Branco - Real Experience Manager
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. Our Guests' satisfaction is our main concern. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Palácio. Best regards, Ana Cláudia Branco - Real Experience Manager
Beautiful hotel, wish it was closer to the more active areas.
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. Our Guests' satisfaction is our main concern. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Palácio. Best regards, Ana Cláudia Branco - Real Experience Manager
Old world elegance. Great king bed. But the best part is the location. Close to metro and walking distance to some attractions. Basically across the street from Eduardo VII Park and the wonderful El Corte Ingles department store basement food court. The hotel had a wonderful lunch buffet for only €13. The wine bar Thursday night entertainment was great. We were in the old wing and preferred it to the stark modern newer part of the hotel. It was also a bargain in that wing. We would definitely ask for it again. I can’t say enough good things about our stay.
Dear Guest, Thank you for such an amazing opinion. We are very glad to read such a positive review, since our goal is our guest´s satisfaction. We are thrilled to learn that you had a great time with us and that you have enjoyed our beds, location and facilities. We are looking forward to welcome you back on your next visit to Lisbon! Best regards, Ana Cláudia Branco - Real Experience Manager
We got in about an hour early for our check in and they were able to accommodate us. The room had the best view and will book this room/stay again next year. Beautiful hotel and close to Lisbon City center (about 3 stops via Rail) and a 5 minute walk to a nice mall.
Dear Guest, Thank you for your comments. The nicest compliment that our team can get is your desire to return. We are truly happy to learn that you enjoyed our Hotel and our privileged location. We look forward to your next visit to our hotel. King Regards, Ana Cláudia Branco – Real Experience Manager
Dear Guest,Thank you for your comments.We are truly happy to learn that you enjoyed the quality of our food and our rooms. Our staff's availability and friendliness is a characteristic of all of our staff members, and we're very happy to know that you felt them.We look forward to your next visit to our hotel.King Regards,